Ramada by Wyndham Katesar

4.2/5(3.66K Reviews) rating

5 Star Hotel locationPin

Varanasi, Uttar Pradesh

1/51

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Swimming Pool

Torch

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Terrace

Concierge desk

Jacuzzi

Beachfront

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Smoke Detector

Swimming Pool

Torch

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Terrace

Concierge desk

Jacuzzi

Activities

Beachfront

Food & Beverages

Bar

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Luggage assistance

Package/Parcel services available

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Guests required to have Arogya Setu app.

Stag Entry NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Unmarried couples NOT allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Guests required to have Arogya Setu app.

Stag Entry NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹13,896

₹18,596

25% OFF

+ ₹2,585 taxes / night

Earn 164 Reward Points

Flat ₹1,800.00 off included with coupon DOMSTAY

Select Rooms

NT2 - Premium 2 Twin Beds

33 sq.ft (3.07 sq.mt)

Bathtub

OPTION 1

Partial Refundable

₹13,896

₹18,596

25% OFF

+ ₹2,585 taxes / night

Update Price

Earn 164 Reward Points

Flat ₹1,800.00 off included with coupon DOMSTAY

Amenities

Location

Jalil Pur, Varanasi, Uttar Pradesh, 221008

View on Maps

Ratings & Reviews

4.2/5

3.66K Ratings

anil vijay

3/5

17 Jan, 2024

I am here at the hotel. This is my experience which I have sent to the management. Dear sir, I am in room number 2001 .It is now 6.45 AM and after hot water tap running for about 20 minutes, only very very lukewarm water is coming in the wash basin. Yesterday the whole day same was happening so we called the manager and got it rectified. Now again at about 6.30 AM when we called the reception, someone came and he said 'इतना ही आता है और ये ठीक हैं। I am going to call the management again. Yesterday we had to call the housekeeping for- 1- Hot water not coming. Only very very lukewarm water was coming. 2- The trash box pedal was not operating and he opened it and said that I should use it that way. 3- The tissue paper box was not operating properly so he put the tissues on top of the box and said that I should use it that way. 4- The hair dryer was not working so an electrician came, tried his hand but finally the dryer had to be changed. But by that time my requirement of the dryer had siezed. Finally after a talking to the duty manager the above was rectified. It seems that yours is the third grade establishment and I need to bring it to the notice of general public also. I asked the person to change my room but no response is there. I am very upset.

Rags Raj

4/5

31 Dec, 2023

This place is located on the outskirts of the city. Due to the narrow roads and irresponsible traffic in Varanasi, it might not be an ideal choice for a business trip or daily commuting to work. However, the service is amazing, and the food is delicious. The rooms are good but not exceptional. Despite these considerations, the dedication of the staff makes this place wonderful

Abhinav Sharma

3/5

30 Dec, 2023

Overall a pleasant stay. Pros - the staff is very good, esp at the restaurant (Mr. Anand and Mr. Rahul took really good care of us). The property itself is clean. Cons are that the hotel is far away from the main city, so traveling requires you to have your own taxi cab. Also, some of the items in the room itself - kettle, bathroom appliances are a bit old and could use some work. But otherwise, a great stay

nitinaquas

3/5

14 Oct, 2023

Location- its far from main areas. Non eateries outside. No market etc. as of now front road is under construction hence plenty of dust everywhere Room- washroom have bathtub with no separate area to take bath, hence bath tub should have non-slippery mat. This is the basic thing which this Hotel has missed. Hence, very risky. Linen provided were not clean, ramada has to pull up his Laundry staff, as they are spoiling its name Staff behaviour- we reached at night, the person in reception told that they don’t provide second Access card, this was cheapness. Another Room helping staff behaviour- on asking how to increase temperature, he suggested sarcastically to switch off the AC. Not sure what the staff thinks of themselves, hence I think a service mindset is missing. However, staff during the daytime was good restaurant manager treated as well and accepted our requested of late breakfast. Driver accommodation - they charge for it, but unfortunately provide a very unhygienic condition. This is not up to the mark of Ramada. Ac- never seen such kind of AC control in any hotel, whereby nothing is in display and a guest cannot make it out how to reduce or increase temperature. Hope Ramada management sees this all and improve upon and live by its name

anil vijay

3/5

17 Jan, 2024

Rags Raj

4/5

31 Dec, 2023

Abhinav Sharma

3/5

30 Dec, 2023

Manish Verma

5/5

29 Dec, 2023

We thoroughly enjoyed our stay here. The staff were extremely friendly and cooperative. They even provided us with packed breakfast for one of the days as we had to leave early. One of the staff Rahul took great care of us.

nitinaquas

3/5

14 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.