Riversun Hotel Mall road

4.1/5(56 Reviews) rating

3 Star Hotel locationPin

Mussoorie, Uttaranchal

1/14

About hotel

Hotel Riversun Mall Road is not your average hotel. We take pride in going above and beyond for our guests, ensuring that their every need is met and that they feel loved and appreciated throughout their stay. Our commitment to our guests is unwavering, and their satisfaction is our greatest reward. When you choose Hotel Riversun Mall Road, you can expect nothing less than the utmost comfort, safety, happiness, and convenience. We understand that you come to Mussoorie to relax and rejuvenate, not to deal with unnecessary hassles at your accommodation. That's why we prioritize providing affordable accommodations suitable for a variety of people, ensuring that your stay is peaceful and hassle-free. Discover our affordable Riversun Hotel Mall road room prices and book Riversun Hotel Mall road online for a seamless experience. Our team, with years of experience and a genuine concern for your well-being, has cultivated a culture of helpfulness and friendliness. We are always ready to assist you with any requests or concerns you may have, ensuring that your stay is seamless and enjoyable. Your happiness is our ultimate goal. Book Riversun Hotel Mall road online and experience our exceptional service firsthand. Conveniently located at The Mall Road Picture Palace, 248179 Mussoorie, India, near key tourist attractions and just a short distance from the airport, Hotel Riversun Mall Road offers easy access to all that Mussoorie has to offer. Whether you're here to explore the breathtaking natural beauty, indulge in adventure activities, or simply unwind and relax, our hotel provides the perfect base for your stay. Reach us easily at our address and start your Mussoorie adventure. From our well-appointed rooms and modern amenities to our attentive staff and personalized service, every aspect of Hotel Riversun Mall Road is designed to exceed your expectations. We invite you to experience the warmth and hospitality that sets us apart and discover why we are the preferred choice for discerning travelers seeking affordable accommodations. Discover our Riversun Hotel Mall road room prices and book Riversun Hotel Mall road online for a memorable stay in Mussoorie. Your satisfaction is our greatest reward, and we can't wait to welcome you to Hotel Riversun Mall Road.

Highlights

• Hotel Riversun Mall Road is dedicated to providing exceptional service and ensuring the happiness and comfort of our guests. • Our hotel is located in Mussoorie, offering the best value for money and a restful vacation experience. • We prioritize our guests' safety, convenience, and happiness, making us the top choice for travelers. • Our team is known for their helpfulness and genuine concern, creating a culture of hospitality and care. • Conveniently located near the airport and railway station, making travel easy for both casual and business travelers. • Proximity to popular tourist attractions ensures that guests can easily explore and enjoy their stay.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Power Back up

Torch

Umbrellas

Room service

Parking

Common seating area

Shared TV Area

Terrace

Bonfires

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Photocopying services available

Printing services available

Business center

Forex

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Power Back up

Torch

Umbrellas

Room service

Parking

Common seating area

Shared TV Area

Terrace

Activities

Bonfires

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Photocopying services available

Printing services available

Business

Business center

Forex

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

The Mall Road, Mussoorie, Uttaranchal, 248179

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Ratings & Reviews

4.1/5

56 Ratings

Bidisha Bhattacharyya Dey

4/5

5 Apr, 2023

Hotel was average as per the price. The staffs are very well behaved and the food was good as well However, they take a booking for 4 persons at one room even if you select it two rooms. They do not have any arrangements to accommodate 4 person in one room at all. We got one room for 3 persons and then found out the bed was not big enough for 3 persons and on the name of extra beds they only have matress. The hotel is on mall road and the cars are not allowed to go in the mall road during day time.

Avdhesh Kumbhar

4/5

14 Aug, 2023

The staff was always on their toes and provided excellent services, there were a few problems with the fan and the staff changed the regulator and sorted the issue immediately, excellent experience!

Bhavya Jain

1/5

23 Apr, 2023

Don't book riversun hotel. They don't mention it anywhere that it is located on a sloped road where private cars are not allowed and you have to walk 200 m on a sloped road to reach the hotel. You'll have to walk uphill everyday to reach your car. The hotel staff is very unhelpful and refuse to help with luggage. The rooms are small and there is no view. The hotel doesn't have a proper kitchen and only a few things are available in room service. The property doesn't have parking space and you'll have to park your car 1 km away.

Narayani Joshi

1/5

17 Apr, 2023

The most awful hotel one could ever imagine. Mrs. Poonam Khanijow booked it for three of us on the basis of Mr. Sandeep Malik's statement that it's on Mall Road itself but to our surprise, you have to walk down a steep and risky road to reach the hotel. The staff is also not well behaved or respectful. When we asked for refund, they made us run from pillar to post, that too for the sake of our own money. The hotel service and staff both, is unreliable and disappointing. Highly suggested that you don't book a room here in advance. You will only get duped of your money.

Bidisha Bhattacharyya Dey

4/5

5 Apr, 2023

Avdhesh Kumbhar

4/5

14 Aug, 2023

The staff was always on their toes and provided excellent services, there were a few problems with the fan and the staff changed the regulator and sorted the issue immediately, excellent experience!

Bhavya Jain

1/5

23 Apr, 2023

Prabhat Kumar

2/5

27 Jun, 2023

Don't book online as they will give you the worst room available for your booked category. And entry to the hotel is from Mall road so you have to pay entry fee for your vehicle every time you get in. Bike-100/ Car-400. Services are average.

Narayani Joshi

1/5

17 Apr, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.