Sapphire Club Metro

4.5/5(432 Reviews) rating

3 Star Hotel locationPin

Ernakulam, Kerala

1/45

About hotel

Welcome to Sapphire Club Metro, a hidden gem of a hotel located in the heart of Cochin, India. Our prime location in Pullepady offers convenient access to popular tourist attractions and the airport, making us the perfect choice for all types of travelers. Enjoy affordable accommodations without compromising on luxury and liveliness. Our lavish deluxe rooms are designed with modern amenities to guarantee a comfortable stay. Wake up to a mouth-watering breakfast spread that will delight your taste buds and provide you with energy for a day of sightseeing. We also offer complimentary basement parking for those with their own transportation. At Sapphire Club Metro, our hospitality goes beyond just providing a place to stay. Rejuvenate your mind and body at our pool, fitness center, or indulgent spa. Our hotel caters to all your needs, ensuring a relaxing and revitalizing experience. Looking for a quick weekend escape or a longer vacation? Our Cochin hotel is the perfect destination for your accommodation needs. Let us impress you with our impeccable services and warm hospitality. Book your stay at Sapphire Club Metro online today. Located at Cp Ummer Road in Ernakulam, our hotel is easily accessible for a memorable and rejuvenating stay.

Highlights

• Prime location in the heart of Cochin for easy access to tourist spots. • Within 20km from the airport and railway station for convenient travel. • A range of room options including deluxe rooms for a comfortable stay. • Complimentary breakfast buffet to start your day with a delicious meal. • Ample basement parking available for guests. • Boutique hotel with personalized hospitality for a unique experience. • Affordable rates without compromising on comfort. • Ideal for both casual and business travelers. • Proximity to local attractions such as Sapphire Club Metro for a vibrant nightlife experience. • Relaxation and comfort guaranteed at Sapphire Club Metro's Cochin hotel.

Quick Facts

Check-In

1:00 PM

Check-Out

11:30 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Tour/sightseeing desk

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Newspaper

Power Back up

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Tour/sightseeing desk

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Luggage assistance

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹1,765

₹2,145

18% OFF

+ ₹228 taxes / night

Earn 19 Reward Points

Select Rooms

Deluxe Double Room

220 sq.ft (20.44 sq.mt)

Air conditioning

Attached bathroom

Blanket

Bottle of Water

Desk

Fan

Free toiletries

WiFi Access

Ironing facilities

Laundry

Shower

Closet

Clothes Rack

Hangers

Housekeeping

Mirror

Work Desk

Cushions

Hairdryer

Dustbin

Shower cap

Towels

Telephone

See All

OPTION 1

Non Refundable

₹1,765

₹2,145

18% OFF

+ ₹228 taxes / night

Update Price

Earn 19 Reward Points

Amenities

Location

Pullepady, Ernakulam, Kerala, 682035

View on Maps

Ratings & Reviews

4.5/5

432 Ratings

Pramoth Venkat

4/5

30 Dec, 2023

Simple, cozy and affordable rooms. TV is listed as an amenity, but it is neither a smart tv nor does it provide much of cable. Its basically useless. They gave only soap, didn't give brush or toothpaste. Didn't replenish tea bags during room service. Room was cleaned good. Just a good place for sleeping through the night.

manju john

4/5

1 Jan, 2024

It's a decent place to stay, rooms are not too big, it's very clean and staffs are really courteous and they will call before we checkin to the hotel. Breakfast is decent

jay p

1/5

16 Dec, 2023

Very worst experience with Receptionist Asif. Very very bad behaviour from his end. Informed to GM, still he is behaving same way. Very worst service. Never ever use the property again in my life. Hospitality is very worst. Don't know how treat a customer. Very worst

Shweta Jain

4/5

15 Sep, 2023

Location is great very near to city center and marine drive. Room was clean and comfortable. I booked breakfast as well which was quite good. I face problem for parking as no parking available in hotel. Hotel suggested parking which is near to hotel but there is also no parking available which is pretty much struggling you have to find parking somewhere and then walk to the hotel which I didn't like.

Pramoth Venkat

4/5

30 Dec, 2023

manju john

4/5

1 Jan, 2024

It's a decent place to stay, rooms are not too big, it's very clean and staffs are really courteous and they will call before we checkin to the hotel. Breakfast is decent

jay p

1/5

16 Dec, 2023

Shweta Jain

4/5

15 Sep, 2023

Suraj Ck

4/5

28 Oct, 2023

Clean and neat small rooms. Good maintenance. Bathroom was clean. Good value for the money paid. Revisited the place again on 24-october-2023. Maintenance part need to be taken care on emergency basis or else it will become a hotel not worth the price paid for. Previously I rated it 5 star.Now changing it to 4.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.