Sapphire Suites

3.8/5(1.10K Reviews) rating

3 Star Hotel locationPin

Kolkata, West Bengal

1/35

About hotel

Located in the heart of Kolkata, Sapphire Suites offers an exceptional 4-star experience that will leave you amazed. Immerse yourself in the vibrant tapestry of this city as you step out of the hotel and find yourself just a short distance away from the bustling New Market and Sudder Street, where a world of shopping and dining awaits. Prepare to be captivated by the 29 air-conditioned rooms that Sapphire Suites proudly provides. Each room is carefully equipped with modern amenities, including minibars and LCD televisions, ensuring that your stay is nothing less than luxurious. Stay connected with wireless Internet access (additional charges may apply) and enjoy a wide range of cable programming for your entertainment pleasure. The bathrooms are adorned with complimentary toiletries and hair dryers, ensuring that every moment of your stay is comfortable and convenient. To top it all off, daily housekeeping services and safes are provided to cater to your every need. For the adventurous explorers among us, Sapphire Suites is ideally located near a plethora of popular attractions. The iconic Victoria Memorial, a testament to the city's rich history, is just 1.8 miles away, while the world-renowned Howrah Bridge stands tall just 2.3 miles from the hotel. Immerse yourself in the cultural wonders of Kolkata by visiting the Indian Museum, Maidan, and Eden Gardens, all conveniently located nearby. At Sapphire Suites, we understand the importance of convenience and comfort. Take advantage of amenities such as wireless Internet access (additional charges may apply) and tour/ticket assistance to make your stay even more enjoyable. Business travelers will appreciate the complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage, ensuring that work and relaxation can seamlessly intertwine. And for those seeking a hassle-free journey, a roundtrip airport shuttle is available for a surcharge. Indulge your taste buds with a delightful meal at our hotel's restaurant or grab a quick bite at the charming coffee shop/cafe. If you prefer the privacy of your own room, worry not, as our 24-hour room service is at your beck and call. And to start your day off right, a complimentary buffet breakfast awaits you, ensuring that you are fueled for whatever adventures lie ahead. With its central location, modern amenities, and proximity to key tourist attractions, Sapphire Suites is the epitome of perfection for both business and leisure travelers visiting Kolkata. Experience the allure of this remarkable city from the comfort and elegance of our hotel, and let us create memories that will last a lifetime. Don't miss out on the affordable Sapphire Suites room prices and book Sapphire Suites online today. Our address is 15, Lindsay Street, New Market, West Bengal700087, India, making it easy for our customers to reach us.

Highlights

• Located in the heart of Kolkata, steps away from New Market and Sudder Street • 4-star hotel with 29 air-conditioned rooms featuring minibars and LCD televisions • Complimentary toiletries and hair dryers in the bathrooms • Wireless Internet access available for a surcharge • Close proximity to popular attractions such as Victoria Memorial and Howrah Bridge • Convenient amenities include wireless Internet access and tour/ticket assistance • Business amenities include complimentary newspapers, dry cleaning/laundry services, and luggage storage • On-site restaurant and coffee shop/cafe, with 24-hour room service available • Complimentary buffet breakfast included • Only 17.6 km from Netaji Subhash Chandra Bose Intl. Airport

Quick Facts

Check-In

1:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour security

Air conditioning

Bathroom

Housekeeping services

Laundry

Lift/ Elevator

WiFi services

Room service

Lobby

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

Housekeeping services

Laundry

Lift/ Elevator

WiFi services

Room service

Lobby

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Only Female Guests NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Stag Entry NOT allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Children allowed.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Only Female Guests NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Stag Entry NOT allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property is Elderly-friendly/Disabled-friendly.

₹2,864

₹3,455

17% OFF

+ ₹357 taxes / night

Earn 32 Reward Points

Flat ₹590.86 off included with coupon DOMSTAY

Select Rooms

OPTION 1

Refundable

₹2,864

₹3,455

17% OFF

+ ₹357 taxes / night

Update Price

Earn 32 Reward Points

Flat ₹590.86 off included with coupon DOMSTAY

Amenities

Location

Taltala, Kolkata, West Bengal, 700087

View on Maps

Ratings & Reviews

3.8/5

1.10K Ratings

Rimi Dhar

5/5

25 Jan, 2024

There rooms are well decorated but quite small I guess. Otherwise you will love the view of new market as the hotel is situated in the heart of the market. The service was very good. Staffs are very polite. Overall it's a good stay.

NISHI PAL

1/5

14 Jan, 2024

The surroundings are not at all good, they have posted pics in a way that you don't get to see the surroundings. It's very congested and the Staff's behavior is not at all good. They committed me to early check-in and then denied and I had to move to another hotel without getting any refund after commitment. The staff's behavior is terrible especially, Ms. Zebi doesn't know how to speak to their customers and Mr. Rehman was listening to customers and behavior was rude,

Abhinav kumar

5/5

17 Sep, 2023

All the staff be it Restaurant, house keeping or reception all are helpful and polite. Restaurant food is really good. Room service is also very good. What I liked about was the clean rooms and the place. Sapphire Suites is in the middle of New Market Area. All the main places to visit in Kolkata is here. Transport is very easy as Metro, Cab or any other transport is easily available from here.

sousthav bhattacharya

3/5

28 Nov, 2023

I have been frequent visitor to this hotel since 2019 and the hotel has been deteriorated significantly since 2019 with frequent change in reception and other hotel staff and my last visit few days back had been worst. I always visit with my parents and stay for minimum of 3-4 days . I usually avail rooms which is normal and comfortable for my parents but this time they provided deluxe room and as per the term “deluxe” goes , I thought much better privileges in comparison to the money being spent . But below are the issues that have been found : 1) The room staff has kept the commodities of room such as tooth brush , sachets of milk, tea , coffee and sugar on the shelf instead of putting it at the right place . 2) The deluxe room comes with only bath tub . When I agreed , I should have been informed about the change from standard to deluxe . This has occurred because there is no experienced receptionist as in old receptionist . The one who are in the prestigious position are so novice that they don’t even know what to say at what point of time . 3) The health pipe handler is so tough it doesn’t even rotate which means this has been bought in quite cheap price . In my house there are much better health pipes to use . Why should anyone spend more than 7000 to use below standard items ? 4) The only good thing or should I say best is the food and the greetings from the experienced people , they are not changed. They have provided excellent food and people have spoken really well , Sourav Mondal , Pintu Saha. Both of them are excellent. I won’t recommend anyone to visit this place unless thins are better or they have done exceedingly well

Rimi Dhar

5/5

25 Jan, 2024

NISHI PAL

1/5

14 Jan, 2024

Abhinav kumar

5/5

17 Sep, 2023

sousthav bhattacharya

3/5

28 Nov, 2023

Gregory Dias (GD)

1/5

4 Jan, 2024

Location of the hotel though in Prime Location. The street is extremely congested and full local hawkers. Alighting and Boarding from your cab is a task. The rooms are sad looking and cramped. The staff does not respond despite repeated requests. Even getting a bottle of water and coffee is a herculean task.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.