Sheraton Grand Palace Indore

4.3/5(7.88K Reviews) rating

5 Star Hotel locationPin

Indore, Madhya Pradesh

121

1/121

About hotel

Immerse yourself in the lap of luxury and experience unparalleled convenience at our exquisite 5-star hotel, Sheraton Grand Palace Indore. Located in the heart of the vibrant Strip, our hotel offers a haven of opulence just a stone's throw away from the renowned ISKCON Indore and Indore Museum. But that's not all - our strategic positioning also grants you easy access to a plethora of key attractions, including the prestigious Bombay Hospital and the magnificent Brilliant Convention Centre. Whether you're a business traveler seeking efficiency or a leisure seeker in pursuit of relaxation, our hotel is the perfect choice for you. Step into our 115 well-appointed guestrooms and instantly feel at home. Each room is meticulously designed to cater to your every need, boasting minibars and LCD televisions for your entertainment pleasure. Stay seamlessly connected with complimentary wireless Internet access and indulge in a wide array of satellite programming options. Our bathrooms are a sanctuary of tranquility, equipped with invigorating showers, complimentary toiletries, and hair dryers. For your peace of mind, we provide safes to safeguard your valuables, complimentary newspapers to keep you informed, and phones with free local calls to keep you connected. Unwind and rejuvenate at our luxurious spa, where skilled therapists await to pamper you with indulgent massages, invigorating body treatments, and rejuvenating facials. Stay active and maintain your fitness regime at our state-of-the-art health club, or take a refreshing dip in our sparkling outdoor pool. Throughout your stay, enjoy seamless connectivity with complimentary wireless Internet access, and allow our dedicated concierge services and wedding services to cater to your every need. For our esteemed business travelers, we offer a fully-equipped business center to ensure productivity, along with express check-in and express check-out services for your convenience. Host successful and memorable events in our expansive conference space, spanning an impressive 125,000 square feet. To make your arrival and departure hassle-free, take advantage of our roundtrip airport shuttle and train station pick-up service. Indulge your taste buds and satisfy your culinary cravings at our esteemed S Café, where delectable meals await to tantalize your palate. If you're in need of a quick pick-me-up, our coffee shop/cafe is the perfect spot to grab a delicious snack. Join us for our complimentary daily reception and unwind with a refreshing drink at our stylish bar/lounge or the poolside bar. And to kickstart your day on a delightful note, indulge in our sumptuous buffet breakfast, available daily for a fee from 7:00 AM to 10:30 AM. Book Sheraton Grand Palace Indore Online and choose us for an unforgettable and luxurious stay near the iconic ISKCON Indore. We promise to exceed your expectations and create cherished memories that will last a lifetime. Visit us at Omaxe City 1, Bypass Road, Mayakhedi, Madhya Pradesh452016, India for a convenient and accessible experience. Don't miss out on our affordable Sheraton Grand Palace Indore room prices.

Highlights

• Located on the Strip, within a 5-minute drive of ISKCON Indore and Indore Museum • 115 guestrooms with minibars and LCD televisions • Complimentary wireless Internet access and satellite programming • Spa offering massages, body treatments, and facials • Outdoor pool and health club for recreational activities • Complimentary reception held daily for guests to mingle • Business amenities include a business center and conference space • Roundtrip airport shuttle and train station pick-up service available • Dining options include a café, bar/lounge, and poolside bar • Buffet breakfasts available daily for a fee • Distances to nearby attractions: ISKCON Indore (2.5 km), Indore Museum (3.6 km), Bombay Hospital (6.2 km), Brilliant Convention Centre (7.6 km)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

115

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible Bathrooms

Accessible parking

Valet parking

Concierge desk

Children's Pool

BBQ/Picnic area

Breakfast available

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Swimming Pool

Bell staff/porter

Accessible Bathrooms

Accessible parking

Valet parking

Concierge desk

Activities

Children's Pool

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property serves vegetarian meals only. Guests with dietary restrictions or food allergies should contact this property in advance.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Pool access available from 10:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,413

₹9,218

9% OFF

+ ₹1,319 taxes / night

Earn 97 Reward Points

Select Rooms

Room, 2 Twin Beds, Non Smoking

334 sq.ft (31.03 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Air conditioning

Minibar

Shower

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Microwave

Housekeeping - daily

Fire safety compliant

Newspaper

Hairdryer

Body soap

Shampoo

Private bathroom

See All

OPTION 1

Partial Refundable

₹8,413

₹9,218

9% OFF

+ ₹1,319 taxes / night

Update Price

Earn 97 Reward Points

Amenities

Location

Bypass Road, Indore, Madhya Pradesh, 452016

View on Maps

Ratings & Reviews

4.3/5

7.88K Ratings

Palak Tuteja

3/5

27 Jan, 2024

Property is beautiful but the service is painfully slow. It took 5 calls and 1 hour to get an ice bucket. More than an hour to get an extra chair. It really didn’t feel like a Marriott hotel with the way it operates. Any request given to the bellboy/ server, they ask us to dial 0 rather than passing on the request. Post checking in, we asked the lady at the reception to have our luggage delivered, she told us to go to the bell desk & inform them. We went to the desk and there was no one there. This really didn’t feel like a luxury hotel experience. Hope these aspects are looked into.

Shourya Kumar Saxena

4/5

18 Dec, 2023

This place is all about luxury and relaxation. So if you want to spend your weekends in some quiet, ambient and mind friendly place, you have to choose this place. Adding more, the staff are also very polite and professional. But the location is a bit too far...

isha varshney

1/5

18 Nov, 2023

Nothing like a 5 star hotel. A total disappointment in the name of Sheraton. Starting from entry - the rooms are way inside. The signs are not visible at night. No one to greet or take the luggage - leave apart holding the door. It looked deserted even at 10pm. When I requested for the luggage to be taken, the doorman told me to go to the reception to request for the luggage to be taken from the car. I was shocked! This is something that should have been taken care of at a 5 star property. Coming to amenities in the room - they were as per the standards of a 3 star hotel. No measures taken for sustainability. No night lights in the rooms. Had to call twice for every service request. The phone was never answered in one go. Not much options in late night menu. When requested for the food tray to be cleared from the room, no one came for over 30mins. Eventually, I kept the tray outside the room as it was post midnight. Inspite of keeping the tray outside, the room service man rang the room bell at 1:30am. Just can't understand when I had requested for just the tray to be cleared and had kept it outside why did he have to ring the room bell continuously. Morning staff was professional. The staff at breakfast was good & courteous. But, food was a disappointment. The Spa is good. Overall, a total disappointment for the money I paid for the stay and also in the name of the hotel group.

dr.siddhesh vora

5/5

5 Jan, 2024

Hotel Grand Sheraton in Indore is highly regarded by guests. They praise the comfortable rooms, friendly staff, and convenient location. The hotel offers a variety of amenities, including a fitness center, swimming pool, and on-site dining options. Guests also appreciate the cleanliness and modern decor of the hotel. However, some reviews mention that the Wi-Fi connection can be a bit slow at times. Overall, it seems like a great choice for a comfortable stay in Indore! 😄🏨

Palak Tuteja

3/5

27 Jan, 2024

Shourya Kumar Saxena

4/5

18 Dec, 2023

isha varshney

1/5

18 Nov, 2023

Suman Pal

5/5

11 Jan, 2024

We group of 11 peoples came for dinner in S cafe. Food were delicious and service provided by Gayatri and Priya was really a nice experience. They serve food with a great smile and energy. We feel like we are having dinner with family member.

dr.siddhesh vora

5/5

5 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.