Sinclairs Retreat

3.9/5(2.13K Reviews) rating

3 Star Hotel locationPin

Ooty, Tamil Nadu

107

1/107

About hotel

Nestled among the clouds on Gorishola Road, Sinclairs Retreat Ooty offers a tranquil escape and elevated holiday experience to its guests. As the first place where the "Queen of Nilgiris" was discovered, this resort boasts the highest altitude in all of South India. Take a break from the fast-paced city life and be mesmerized by the breathtaking views of Ooty valley and the regal Blue Mountains from Sinclairs Retreat Ooty. On the other side, a verdant paradise awaits, with unspoiled forests and fragrant eucalyptus trees adorning the landscape. Let the sweltering heat melt away as you immerse yourself in the rejuvenating atmosphere of Sinclairs Retreat Ooty. Honeymooners and travelers seeking a serene and scenic retreat will find this idyllic destination a dream come true. Conveniently located, Sinclairs Retreat Ooty offers easy access to the area's top tourist attractions, making it the perfect base for exploring the wonders of Ooty. Whether it's a leisurely stroll through the nearby forests or a visit to local landmarks, this resort offers a peaceful and convenient escape. Discover a mountaintop experience like no other at Sinclairs Retreat Ooty, where nature and luxury seamlessly blend to create an unforgettable vacation. Book Sinclairs Retreat Ooty online and surrender to the sublime for a serene and rejuvenating stay.

Highlights

• Highest located resort in South India at 8,000 feet, with stunning views of Ooty valley • Surrounded by pristine forests and eucalyptus trees, perfect for a peaceful escape • Boutique luxury hotel ideal for honeymooners or business travelers seeking tranquility • Just 80km from Coimbatore Airport and 4km from Ooty Railway Station • Nearby tourist attractions include the famous "Queen of Nilgiris" area • Wide range of amenities including spa, restaurant, and outdoor activities available • Budget-friendly options also available for a comfortable stay.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Dry cleaning

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Power Back up

Sanitizer

WiFi services

Bell staff/porter

Room service

Accessible facilities

Wheelchair

Parking

Valet parking

Lawn

Library

Lobby

Public Area Air Conditioned

Public Bathroom

Car rental desk

Concierge desk

Tour/sightseeing desk

Board Games / Puzzles

Restaurant

Executive lounge

Lounges/bars

Airport shuttle service

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Dry cleaning

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Lift/ Elevator

Power Back up

Sanitizer

WiFi services

Bell staff/porter

Room service

Accessible facilities

Wheelchair

Parking

Valet parking

Lawn

Library

Lobby

Public Area Air Conditioned

Public Bathroom

Car rental desk

Concierge desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Food & Beverages

Bar

Restaurant

Executive lounge

Lounges/bars

Services

Gym

Airport shuttle service

Business

Business center

Conference Center

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples allowed.

Bachelors allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Unmarried couples allowed.

Bachelors allowed.

Visitors NOT allowed within the premises.

Check-in instructions

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Food from outside NOT allowed within the premises.

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

₹4,129

₹6,406

36% OFF

+ ₹616 taxes / night

Earn 47 Reward Points

Flat ₹937.53 off included with coupon DOMSTAY

Select Rooms

Deluxe Room

OPTION 1

Non Refundable

₹4,129

₹6,406

36% OFF

+ ₹616 taxes / night

Update Price

Earn 47 Reward Points

Flat ₹937.53 off included with coupon DOMSTAY

Amenities

Location

Thalayathimund, Ooty, Tamil Nadu, 643001

View on Maps

Ratings & Reviews

3.9/5

2.13K Ratings

abhiraj singh tomar

4/5

17 Jan, 2024

I stayed here for 3-4 days in October 2022. The place is good and the staff is also supportive. I really liked the breakfast. Overall I had good experience and it was worth the price.

george ms

1/5

28 Jan, 2024

It was my 2nd trip to Sinclairs Ooty. This time the experience is very poor. Their Standard is very low. I paid 8k for one night expecting the service will be the best like last time. The morning food quality was worst, all the guests were shouting at them. Every one was very disappointed. I will never book here. They had a campfire at night for some groups they music was very loud that we couldnt hear our TV. In the morning there were broken glasses every were. The whole building is not properly maintained. Lift floor tiles are broken. I will say this was my worst stay

shaurya savla

1/5

31 Dec, 2023

There was a fly in the packaged water, over here in Ooty normal plastic water bottles are not allowed, hence they are providing glass bottles with a seal of the hotel. We found a fly in that sealed bottle. Not only that food in the hotel was mixed up between Veg and Non veg, as a Jain, eating non veg is completely against our believes, this is too much even least to least rated hotels can do better

Bhawani Jangid

1/5

28 Jan, 2024

I recently stayed at Sinclairs Retreat Ooty and wanted to share my experience. The hotel's location is convenient, but the entrance road is in poor condition with numerous potholes and traffic blockages near the tea factory. One major disappointment was the unprofessionalism of the staff when it came to vehicle parking. I entrusted my Tata Harrier to them, and the start push button broken by them. The staff displayed no courtesy in addressing the issue or offering a solution, leaving me to endure the consequences of their negligence. The rooms, although acceptable, fell short of justifying the hotel tariff. The service, unfortunately, matched the subpar quality of the rooms. A significant letdown was the food. Despite the high expectations, the hotel's culinary offerings were third-class, lacking taste and proving to be a waste of money. In summary, Sinclairs Retreat Ooty is an average hotel that requires significant improvement in its services. My stay was marred by the damaged vehicle and unsatisfactory amenities, making it hard to recommend this hotel without reservations.

abhiraj singh tomar

4/5

17 Jan, 2024

I stayed here for 3-4 days in October 2022. The place is good and the staff is also supportive. I really liked the breakfast. Overall I had good experience and it was worth the price.

george ms

1/5

28 Jan, 2024

shaurya savla

1/5

31 Dec, 2023

Bhawani Jangid

1/5

28 Jan, 2024

Rajesh Rajagopalan

5/5

15 Sep, 2023

Superb Resort.. Very cold and infact slightly higher altitude than Ooty town. Excellent stay, good service.. The rooms can be a little bigger.. The resort should try and be perfect in minor day to day maintenance of the rooms. They can do better. The area, rooms, ambience, food etc..everything was superb. Thank you Sinclairs.. Good job..keep it up..

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.