Sterling Lake Palace Alleppey

4.3/5(4.27K Reviews) rating

5 Star Hotel locationPin

Alleppey, Kerala

1/82

About hotel

Welcome to the enchanting world of Sterling Lake Palace Alleppey Resort, a hidden gem located in the heart of Alleppey, often referred to as the Venice of the East. Get ready to embark on a captivating journey that will immerse you in the rich history and culture of this ancient trading center. From its humble beginnings as a vital link between India and distant lands during the Middle Ages, Alleppey has evolved into a captivating destination that attracts travelers from all over the world. Spread across 14 acres of lush greenery and tranquil water bodies, our resort offers a unique experience like no other. Lose yourself in the breathtaking views of Vembanad Lake, India's longest freshwater lake, as you relax in one of our 58 luxurious rooms and suites. Each space has been meticulously designed to provide utmost comfort and tranquility, ensuring an extraordinary stay with us. If you're looking for rejuvenation and renewal, our Ayurvedic spa is the perfect retreat. Here, ancient healing techniques blend seamlessly with modern therapies to revitalize your mind, body, and soul. For the adventure enthusiasts, we offer a wide range of water sports activities that are guaranteed to get your heart racing and adrenaline pumping. Indulge in a culinary adventure as you savor the exotic flavors of the coast and tantalize your taste buds with our delectable global cuisines. From traditional Kerala delicacies to international favorites, our talented chefs will take you on a gastronomic journey that will leave you craving for more. Unwind and soak up the sun's warmth at our stunning island swimming pool, a true oasis of serenity. Sip on your favorite cocktail as you lounge by the poolside, surrounded by the natural beauty that Alleppey generously offers. Conveniently located in the heart of it all, our resort provides easy access to the city's major attractions and is just a short distance from the airport. Immerse yourself in the vibrant culture and heritage of Alleppey, and create memories that will be cherished forever at Sterling Lake Palace Alleppey Resort. Book Sterling Lake Palace Alleppey Online now to avail of our affordable room prices and secure your unforgettable stay. Our address is THIRUMALA WARD, CHUNGAM - ALAPPUZHA, Alleppey, Kerala, 688011, India.

Highlights

• Sterling Lake Palace Alleppey Resort is centrally located in 14 acres of lush greenery and calm water bodies • The resort features 58 luxurious rooms and suites with views of the Vembanad Lake • Ayurvedic spa and water sports available • Exotic flavors of the coast and delectable global cuisines offered • Island swimming pool for relaxation • Close proximity to the Vembanad lake, the longest freshwater lake in India • Convenient distance from the airport and railway station • Rich cultural heritage influenced by the Sangam Era, Dutch, and Portuguese settlers • Ideal for both casual and business travelers • Perfect base to explore Alleppey's historic trading centers and tourist attractions

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

24-hour security

Electronic keycard

Fire safety compliant

First-aid

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Multilingual Staff

Power Back up

Private bath or shower

Sanitizer

Security

Toilet

Torch

Caretaker

Room service

Wheelchair

Common seating area

Lawn

Lobby

Public Area Air Conditioned

Public Bathroom

Children's play area

Business center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Electronic keycard

Fire safety compliant

First-aid

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Lift/ Elevator

Multilingual Staff

Power Back up

Private bath or shower

Sanitizer

Security

Toilet

Torch

Caretaker

Room service

Wheelchair

Common seating area

Lawn

Lobby

Public Area Air Conditioned

Public Bathroom

Activities

Children's play area

Business

Business center

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Property Rules

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

See All

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

₹8,572

₹14,126

39% OFF

+ ₹1,760 taxes / night

Earn 103 Reward Points

Flat ₹1,084.52 off included with coupon DOMSTAY

Select Rooms

Water Front Heritage Cottage with Balcony

350 sq.ft (32.52 sq.mt)

OPTION 1

Non Refundable

₹8,572

₹14,126

39% OFF

+ ₹1,760 taxes / night

Update Price

Earn 103 Reward Points

Flat ₹1,084.52 off included with coupon DOMSTAY

Amenities

Location

Pallathuruthy, Alleppey, Kerala, 688011

View on Maps

Ratings & Reviews

4.3/5

4.27K Ratings

RAJESH KUMAR

5/5

28 Jan, 2024

We recently stayed at resort ⛵ for a quick family getaway. Despite the short stay, we were impressed by the resort's beautiful location, lake view and well-maintained facilities. The room was spacious and comfortable, providing a relaxing environment for our overnight stay. The staff was friendly and accommodating, ensuring that our needs were met promptly. Although we only had one night, our experience left us eager to return for a longer stay in the future. Highly recommend for a peaceful retreat with family.

nithin reddy

3/5

17 Jan, 2024

To start with location of the resort it is located in outskirts of the town so please plan your travel keeping this in mind. The size of the resort is pretty large and offers variety of services (basic ones are complimentary, you will have to pay for other services). Now coming to rooms, they didnt match the price we pay. I felt rooms are very old and dark with no proper ventilation. (This might be the room we were offered). Restaurant is good and bar section was also good. They offered wide variety of items in dinner buffet. Unfortunately, we had to leave early in the morning so couldnt catch the breakfast buffet. Ambience wise the resort is excellent. To sum up, we were not satisfied with our stay.

Surbhi Sharma

1/5

11 Dec, 2023

1. Room Discrepancy: We booked a Lake View Premium Room, specifically attracted by the mention of a bathtub. However, upon arrival, we discovered that the actual room did not align with the representations on the MakeMyTrip platform. The absence of the promised bathtub was particularly disappointing. 2. Cruise Miscommunication: We were pleased to be offered a complimentary cruise and opted for the 5-6 pm slot to enjoy the sunset. Regrettably, the receptionist informed us of a policy change resulting in only one timing for the cruise that day (4-5 pm). This information turned out to be inaccurate, as another group embarked on the 5-6 pm cruise upon our return. This miscommunication was a significant inconvenience. 3. Mosquito Issue After Sunset: Post-sunset, the hotel premises became challenging to navigate due to a notable increase in mosquito activity. This hindered our ability to explore and enjoy the facilities after dark. 4. Algae Odor: The presence of an artificial lake within the hotel premises, coupled with an adjacent natural lake, led to a continuous and unpleasant algae smell. This detracted from the overall experience of the surroundings. 5. Value for Money: Reflecting on our stay, we believe that the hotel did not justify the price paid. Additionally, its location on the outskirts posed challenges, prompting us to opt for an alternative accommodation in town on the second day, which proved to be a more satisfying investment.

RAJESH KUMAR

5/5

28 Jan, 2024

nithin reddy

3/5

17 Jan, 2024

Surbhi Sharma

1/5

11 Dec, 2023

imroze shaik

4/5

8 Dec, 2023

Traveled with my family : Pros: very great view, hygienic, neat clean rooms, polite and very good staff. On call buggy. Can watch colorful birds with in vicinity of hotel. Cons : Missing slides for kids. Food is good but not very great.

Pradeep Kumar Darisi

4/5

23 Oct, 2023

Had stayed at Sterling Lake Palace for 1 day in Oct 23. In general the location of the resort is excellent. The facilities available are good. The overall lighting in the room and the outdoor lighting needs to be improved. The staff are courteous. Feel that the rooms need to be revamped as they seem quite old.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.