Super Collection O Ruby formerly Hiland International

3.5/5(253 Reviews) rating

3 Star Hotel locationPin

Kolkata, West Bengal

Super Collection O Ruby formerly Hiland International featured

1/25

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping services

Intercom

Kitchenette

Laundry

Lift/ Elevator

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

WiFi services

Caretaker

Room service

Accessible facilities

Common seating area

Luggage assistance

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping services

Intercom

Kitchenette

Laundry

Lift/ Elevator

Multilingual Staff

Power Back up

Refrigerator

Sanitizer

WiFi services

Caretaker

Room service

Accessible facilities

Common seating area

Services

Luggage assistance

Guest Profile

Visitors NOT allowed within the premises.

Children allowed.

Unmarried couples are allowed.

Bachelors are allowed.

No foreign guests are allowed at the property.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

No triple occupancy.

Government aligned quarantine protocol being followed.

Property Rules

Guest Profile

Visitors NOT allowed within the premises.

Children allowed.

See All

Guest Profile

Visitors NOT allowed within the premises.

Children allowed.

Unmarried couples are allowed.

Bachelors are allowed.

No foreign guests are allowed at the property.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

No triple occupancy.

Government aligned quarantine protocol being followed.

₹1,020

₹6,158

83% OFF

+ ₹136 taxes / night

Earn 11 Reward Points

Select Rooms

Classic Room

Air conditioning

Fan

Shower

Bathroom

Towels

Wardrobe/Closet

See All

OPTION 1

Non Refundable

₹1,020

₹6,158

83% OFF

+ ₹136 taxes / night

Update Price

Earn 11 Reward Points

Amenities

Location

Sector G, Kolkata, West Bengal, 700107

View on Maps

Ratings & Reviews

3.5/5

253 Ratings

Abuzar Shiraz

4/5

30 Dec, 2023

I spend 1 week there. Location is great. Room & staff r also good. Bt brekfast need to be healthy. Idk what kind a oil or spices they r using my stomach was upset after 2 days. N more impo thing thair mattress r very slippery.. u need to adjust every 30 min.. plz do something about it it's sooo annoying..

iAdriv

3/5

24 Nov, 2023

Modest stay..have the capability to do much more given the perfect location it is at. Owner could do some repairs on the room walls and Our bathroom was over flooded! Service was great. Very good location.

roushan sharma

1/5

14 Aug, 2023

I'm disappointed to share my recent experience with one of your hotel staff members, . During my stay, I encountered an unpleasant incident where I was asked for a tip, which left me feeling uncomfortable. What made matters worse was the staff member's rude response after I had already provided a tip, stating that it wasn't enough. This behavior not only tarnished my overall impression of the hotel but also left me feeling disrespected as a guest. I believe that such interactions greatly impact the reputation of your establishment, and I hope that steps are taken to ensure that guests are treated with the respect and professionalism they deserve.

Abuzar Shiraz

4/5

30 Dec, 2023

iAdriv

3/5

24 Nov, 2023

roushan sharma

1/5

14 Aug, 2023

Priya Das

1/5

25 Sep, 2023

The behavior of the receptionist is the worst. He doesn't know how to talk to the visitors clearly. Location and everything is nice. Doesn't matter how much the booking websites has shown you the price. These people are gonna add up their own charges. Not recommended at all.

Ankita Sinha

5/5

2 Jan, 2024

Rooms are clean, mattresses aren't comfortable. But in terms of the location it is good, as it's near the Ruby hospital and acropolis mall

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.