Taj City Centre New Town, Kolkata

4.6/5(1.20K Reviews) rating

5 Star Hotel locationPin

Kolkata, West Bengal

Taj City Centre New Town, Kolkata featured

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About hotel

Located in the heart of Kolkata, the captivating Taj City Centre New Town Kolkata invites you to embark on an extraordinary adventure. This luxurious 5-star hotel guarantees an experience that will leave a lasting impression on your soul. Explore the charm of this bustling city as you immerse yourself in its vibrant culture and rich history. Step into one of the 137 beautifully designed guestrooms, where contemporary elegance meets unmatched comfort. Each room is carefully furnished with state-of-the-art amenities, ensuring a flawless stay. Relax in the cozy ambiance, enjoy a drink from the minibar, or indulge in the latest entertainment on the LCD television. Stay connected with complimentary wired Internet access, allowing you to effortlessly navigate the digital world. The private bathrooms provide a sanctuary of tranquility, offering a haven of relaxation after a day of exploration. Pamper yourself with the complimentary toiletries and revel in the luxury of the bidets, adding an extra touch of opulence. Immerse yourself in the rich tapestry of Kolkata's attractions, as the hotel's prime location grants you easy access to a multitude of wonders. City Centre 2, New Town Eco Park, and Mother's Wax Museum are just a stone's throw away, inviting you to discover their hidden treasures. Dive into the cultural realm with a visit to the Biswa Bangla Convention Centre and Rabindra Tirtha, both conveniently close by. Indulge in a world of serenity at the hotel's full-service spa, where skilled therapists will transport you to a state of blissful relaxation. Take a refreshing dip in the outdoor pool, basking in the warm embrace of the sun. For fitness enthusiasts, the well-equipped health club awaits, providing a sanctuary for your physical well-being. The hotel's concierge services, gift shops/newsstands, and wedding services cater to your every need, ensuring a seamless and unforgettable stay. Business travelers will appreciate the complimentary wired Internet access, business center, and complimentary newspapers in the lobby, allowing for a seamless blend of work and leisure. The roundtrip airport shuttle adds an element of convenience, ensuring a stress-free journey. Savor the culinary delights that await you at the hotel's two restaurants, tantalizing your taste buds with a variety of mouthwatering dishes. Unwind with a refreshing drink at the bar/lounge or grab a quick snack at the coffee shop/cafe. Start your day with a lavish buffet breakfast, a feast fit for royalty. Embark on a journey of unparalleled luxury and comfort at Taj City Centre New Town Kolkata. Book Taj City Centre New Town Kolkata online today and discover affordable accommodations suitable for a variety of people. Don't miss out on the opportunity to experience this extraordinary hotel. Make your reservation now and create memories that will linger in your heart forever. Address: City Center New Town, Action Area 2D, Plot No. 11/5, West Bengal700157, India.

Highlights

• Located in Kolkata (New Town), within a 15-minute drive of Nicco Park and Salt Lake Stadium • 5-star hotel with 137 guestrooms featuring minibars and LCD televisions • Complimentary wired Internet access and cable programming available • Close proximity to City Centre 2, New Town Eco Park, and Mother's Wax Museum • Full-service spa, health club, and outdoor pool for relaxation • Additional amenities include concierge services, gift shops/newsstands, and wedding services • Complimentary newspapers in the lobby and a business center for business travelers • Two restaurants, 24-hour room service, and a coffee shop/cafe for dining options • Roundtrip airport shuttle available for a surcharge (5.5 km from the airport) • Buffet breakfasts available daily for a fee (6:30 AM to 10:30 AM)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

137

Floors

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Housekeeping services

Pets allowed

Room upgrade on availability

Swimming Pool

WiFi services

Room service

Accessible facilities

Parking

Valet parking

Lobby

Public Area Air Conditioned

Breakfast services

Restaurant

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Housekeeping services

Pets allowed

Room upgrade on availability

Swimming Pool

WiFi services

Room service

Accessible facilities

Parking

Valet parking

Lobby

Public Area Air Conditioned

Food & Beverages

Breakfast services

Bar

Restaurant

Services

Airport shuttle service

Spa

Business

Business center

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Children allowed ONLY if accompanied by an adult.

Foreign Guests allowed.

Visitors allowed within the premises.

Locals allowed.

Stag Entry allowed.

Check-in instructions

Locals allowed.

Foreign Guests allowed.

*24 hour Check-in/ Check-out allowed.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking allowed in designated areas.

Food from outside allowed within the premises.

Smoking allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets allowed within the premises only with a leash.

Food & Beverages

Alcohol consumption allowed in room.

Alcohol consumption allowed within the premises.

Food Delivery is allowed.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Children allowed ONLY if accompanied by an adult.

Foreign Guests allowed.

Visitors allowed within the premises.

Locals allowed.

Stag Entry allowed.

Check-in instructions

Locals allowed.

Foreign Guests allowed.

*24 hour Check-in/ Check-out allowed.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Smoking allowed in designated areas.

Food from outside allowed within the premises.

Smoking allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets allowed within the premises only with a leash.

Food & Beverages

Alcohol consumption allowed in room.

Alcohol consumption allowed within the premises.

Food Delivery is allowed.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Property is Elderly-friendly/Disabled-friendly.

₹6,903

₹7,407

7% OFF

+ ₹646 taxes / night

Earn 75 Reward Points

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₹6,903

₹7,407

7% OFF

+ ₹646 taxes / night

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Amenities

Location

Newtown, Kolkata, West Bengal, 700161

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Ratings & Reviews

4.6/5

1.20K Ratings

Nilanjan Chattopadhyay

3/5

26 Jan, 2024

Not a Taj experience at all. Room was small, though very clean and comfortable. Bed was excellent. Breakfast was small, and 95 percent same on both the days. None of the staffs smile at you, a very robotic experience which is unlike of Taj. One goes to Taj not for just a clean room, but for the hospitality. That's missing here. Location is near the airport and right next to City Centre 2, but that's all. Not very convenient if you have to go to the city for work. Overall, there are better or equally good options available in the city.

ALIASGAR SAIFY

5/5

23 Jan, 2024

"Had a wonderful experience at Taj City Hotel! The service was exceptional - from the welcoming staff to the well-appointed rooms, everything exceeded my expectations. The attention to detail and commitment to guest satisfaction truly set this hotel apart. The amenities, cleanliness, and overall ambiance made my stay memorable. Highly recommend Taj City Hotel for a luxurious and delightful experience. 5 stars!"

Arindam Basu

3/5

25 Jan, 2024

My experience with Taj New town has been far from exemplary. I booked a suite but the rooms were small and not up to standard in comparison to ITC one rooms (though they don't call them suite). The person in the reception who calls himself the supervisor named Suyash is hardly welcoming and is more interested to say 'no' to customer requests. Nevertheless it's at best an okay experience.

Prateek Agarwal

5/5

29 Jan, 2024

This hotel, erstwhile Swissotel, was taken over by Taj sometimes back. The service is simply the best in business. Nothing can be compared to Taj's hospitality. The rooms are spacious (we were in the Taj Club Room) with a very comfortable bed, washroom with a separate shower area, filled with good quality amenities. The restaurant, Shamiana, hosted a wonderful buffet with a prompt service. We'd the pleasure of having Republic Day special dinner buffet here and the breakfast buffet the very next morning. The choice of menu was extensive, ranging from live BBQ counters, dessert counters, Indian, Chinese, Breads and many more. We were stuffed like a turkey. The premises of the hotel include a spa, gym, banquet halls and an infinity swimming pool. The pool area has the Pan-Asian restaurant Wykiki, which has a beautiful ambiance and views of Kolkata's skyline. I loved to be here. Hope to be here soon again.

Nilanjan Chattopadhyay

3/5

26 Jan, 2024

ALIASGAR SAIFY

5/5

23 Jan, 2024

Arindam Basu

3/5

25 Jan, 2024

Prateek Agarwal

5/5

29 Jan, 2024

Vaibhav Patil

3/5

25 Jan, 2024

Pros- Rooms are good, neat and clean Cons- Lethargic staff at restaurant. Arrogant and ignorant manager at Shamiyana restaurant. Food is fine nothing great. Location is average. Property is small. No variety in breakfast and repeated food menu.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.