Taj Santacruz

4.7/5(18.06K Reviews) rating

5 Star Hotel locationPin

Mumbai, Maharashtra

101

1/101

About hotel

Welcome to the luxurious Taj Santacruz, a 5-star hotel in Mumbai that sets itself apart as an ideal destination for discerning travelers seeking a blend of modern sophistication and historic charm. Located just 2.8 miles from Juhu Beach and 2.9 miles from MIDC Industrial Estate, this hotel offers 279 guestrooms featuring iPod docking stations, minibars, and 40-inch LED televisions. The elegant rooms also include private bathrooms with deep soaking bathtubs and rainfall showerheads, ensuring a comfortable stay for every guest. With a full-service spa, health club, outdoor pool, and sauna, guests can relax and rejuvenate during their stay. The hotel also offers complimentary wireless Internet access, concierge services, and babysitting for added convenience. Business travelers will appreciate the 24-hour business center, conference facilities, and roundtrip airport shuttle service. Dining options at Taj Santacruz include the international cuisine at Tiqri, a coffee shop/cafe, a bar/lounge, and a poolside bar. Guests can also enjoy 24-hour room service and daily buffet breakfasts. The hotel's prime location near Nanavati Super Speciality Hospital, NMIMS Mumbai, and Linking Road makes it an ideal choice for both leisure and business travelers. Whether you're exploring the nearby attractions like ISKCON Temple and Versova Beach or attending events at NESCO Center, Taj Santacruz offers a convenient base for your Mumbai adventures. Book Taj Santacruz online today and experience the epitome of luxury and hospitality in the heart of Mumbai..

Highlights

• Well Situated just 5.4 km from Chhatrapati Shivaji International Airport • Within a short distance of key attractions like Juhu Beach and MIDC Industrial Estate • Spacious guestrooms with modern amenities including iPod docking stations and minibars • Luxurious bathrooms with deep soaking bathtubs and rainfall showerheads • Complimentary wireless Internet access to stay connected during your stay • On-site full-service spa offering massages, body treatments, and facials • Health club, outdoor pool, and sauna for recreational opportunities • Concierge services available to assist with any needs or recommendations • 24-hour business center for all your work-related requirements • Two restaurants on-site serving international cuisine and 24-hour room service • Complimentary daily reception for socializing with other guests • Ample event space including a conference center for meetings or gatherings • Roundtrip airport shuttle available for a surcharge for convenient travel • Free self-parking for guests with vehicles • Close proximity to Nanavati Super Speciality Hospital and NMIMS Mumbai • Easy access to Linking Road and University of Mumbai for shopping and sightseeing • Explore nearby attractions like ISKCON Temple, Carter Road Promenade, and Versova Beach • Immerse yourself in the local culture at Santacruz Electronic Export Processing Zone and Bandra Family Court • Enjoy a scenic drive to Andheri Sports Complex, Hill Road, and Jio World Drive for leisure activities.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

279

Floors

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Electronic keycard

First-aid

Hair dryer

Housekeeping - daily

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Security

Swimming Pool

WiFi services

Bell staff/porter

Butler service

Room service

Accessible facilities

Parking

Valet parking

Lobby

Public Area Air Conditioned

Children's play area

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Restaurant

Executive lounge

Yoga Classes / Instruction on site.

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Electronic keycard

First-aid

Hair dryer

Housekeeping - daily

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Security

Swimming Pool

WiFi services

Bell staff/porter

Butler service

Room service

Accessible facilities

Parking

Valet parking

Lobby

Public Area Air Conditioned

Activities

Children's play area

Food & Beverages

Breakfast available

Breakfast services

Dinner Services

Lunch Services

Bar

Restaurant

Executive lounge

Services

Gym

Yoga Classes / Instruction on site.

Airport shuttle service

Spa

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Children allowed.

Unmarried couples allowed.

See All

Guest Profile

Children allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Aadhar & Drivers License are acceptable ID Proof.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

₹12,400

₹15,509

20% OFF

+ ₹1,556 taxes / night

Earn 139 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹12,400

₹15,509

20% OFF

+ ₹1,556 taxes / night

Update Price

Earn 139 Reward Points

Amenities

Location

Navpada, Mumbai, Maharashtra, 400099

View on Maps

Ratings & Reviews

4.7/5

18.06K Ratings

bazil sheikh

5/5

18 Jan, 2024

I recently had the pleasure of staying at this exquisite 5-star hotel. From the moment I entered, the luxurious ambiance captivated me. Impeccable service, spacious and tastefully decorated rooms, and a variety of top-notch amenities made my stay truly memorable. The attention to detail, combined with the courteous staff, elevated the overall experience. I highly recommend this hotel for an indulgent and relaxing getaway.

Jayesh Rastogi

5/5

22 Jan, 2024

Let me start from the beginning. They did a warm welcome with tilak and a free drink. Guy at the reception, manager was friendly & speaking so politely that I feel very delightful. I choose city view room which was spacious & view was just marvelous because of crystal clear window glass. Bath shower was so awesome when I tried to use them, luke warm water was coming of it. After taking bath in Bathtub with warm water I just feel so much relaxed after ages. My experience of hotel & staff service really match international standards and amount you are paying for it are worth this.

Shivanshu dixit

5/5

4 Jan, 2024

The hallmark of any five-star hotel is undoubtedly its service, and Five-Star Hotel exceeded all expectations in this regard. The food is so just awesome. The staff were paragons of professionalism, displaying an unwavering commitment to guest satisfaction. Their warm greetings, attentive demeanor, and genuine desire to cater to my every need truly set them apart from the rest. From the concierge's expert recommendations to the housekeeping team's attention to detail, every interaction I had with the staff left me feeling pampered and valued.

Mahadeva Prabhu

5/5

29 Dec, 2023

The distinguishing feature of a top-tier five-star hotel undoubtedly lies in its exceptional service, and Five-Star Hotel not only met but surpassed all anticipations in this aspect. The staff exemplified the epitome of professionalism, showcasing an unyielding dedication to ensuring guests' contentment. Their welcoming demeanor, meticulous attentiveness, and sincere eagerness to fulfill my every requirement distinctly elevated their service above others. Whether it was the adept suggestions from the concierge or the meticulous care provided by the housekeeping team, each encounter with the staff left me feeling indulged and appreciated.

Rohit Khetan

3/5

26 Jan, 2024

So I am currently staying in room 608. The room is beautiful. Housekeeping staff is amazing. The morning buffet is delicious. The only problem I have is with the service of club lounge section which comes with club rooms The service is pathetically slow. The menu is repetitive. And j personally feel that the staff is trying to make us feel as if we are eating for free. If ordered cutlery or tea or even water they take up to 30 minutes for same. I feel one lady working here is very rude. She constantly make me feel inferior maybe because I am with my baby who is 3 months old or the reason they better know. We don't know the cause. But taj group if you are reading this you really need to look into this. I always fancy Taj and this is first time I am facing such behavior.

bazil sheikh

5/5

18 Jan, 2024

Jayesh Rastogi

5/5

22 Jan, 2024

Shivanshu dixit

5/5

4 Jan, 2024

Mahadeva Prabhu

5/5

29 Dec, 2023

Rohit Khetan

3/5

26 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.