The Divine Resort Somnath

It's a pity a lovely property worstly managed by the staff having a negative approach and mind set. Right from the beginning when we tried to check in, although our rooms were pre booked by our Tour operator, even then we were kept waiting in the Reception area for more than half an hour. Later when we checked in our cottage No C 102, which was a nice room, but the magic eye was missing and had a big hole on the main door which was a threat and concern for our privacy and security. We asked Resort staff to atleast block the hole, but our continuous persuasion went in vain. Probably a day ago there might be a marriage and the decorator was kind enough to leave an artificial Rose, which we picked a blocked the hole ourselves. On 10th it was my wife's birthday, so I wanted to surprise her in the mid night by a cake, which was arranged by us. I kept the cake with the hotel people and requested them to get it delivered into my room in mid night. Here we were surprised again as after waiting for next 10 minutes the cake was not brought. Later when I enquired the staff were totally unaware of any such cake. Left with no other alternative, I walked to the reception and collected the cake myself and brought the cake myself at around 12.30 AM from them. The cake was no more a surprise to my wife. On 11th Dec 23 we checked out at 7 AM, although we informed the same to them and requested to pack breakfast for us, as the schedule time for the breakfast was from 7.30 AM, but now we were not much surprised to get their answer as NO. The moto of the staff is CUSTOMER = कष्ट + मर (पैसे देने के बावजूद कष्ट में मर)

The property's claim to cleanliness was laughable at best, with unclean rooms and surroundings that left much to be desired. The resort's idea of hygiene fell far below basic standards, and the entire experience was an exercise in discomfort. The culinary offerings were equally dismal, with bad quality food that showcased a complete lack of regard for taste or quality. The poor taste extended beyond the food to the resort's self-proclaimed status as a 4-star establishment. In reality, it doesn't deserve any stars, let alone four. What struck me most was the resort's audacity to label itself as a "resort." In truth, it lacked any of the amenities or ambiance one would expect from a resort. The absence of resort-like features made me question the accuracy of the property's branding. My advice to anyone considering a stay at The Divine Resort: don't. Save yourself the disappointment and opt for accommodations that actually live up to the term "resort."