The Lagoona Resort

4/5(6.01K Reviews) rating

4 Star Hotel locationPin

Lonavala, Maharashtra

146

1/146

Quick Facts

Check-In

1:00 PM

Check-Out

10:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Swimming Pool

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Public Bathroom

Terrace

Board Games / Puzzles

Game Room

Beachfront

Boat Tours

Playground

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Package/Parcel services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Refrigerator

Sanitizer

Shops and commercial services

Swimming Pool

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Public Bathroom

Terrace

Activities

Board Games / Puzzles

Game Room

Beachfront

Boat Tours

Playground

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Package/Parcel services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors allowed within the premises.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly5 days before check-in will have 100% penalty.

No Show will have 100% penalty.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors allowed within the premises.

Check-in instructions

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly5 days before check-in will have 100% penalty.

No Show will have 100% penalty.

₹4,346

₹6,134

29% OFF

+ ₹650 taxes / night

Earn 49 Reward Points

Flat ₹813.26 off included with coupon DOMSTAY

Select Rooms

Deluxe Room

300 sq.ft (27.87 sq.mt)

Air conditioning

Desk

Shower

OPTION 1

Non Refundable

₹4,346

₹6,134

29% OFF

+ ₹650 taxes / night

Update Price

Earn 49 Reward Points

Flat ₹813.26 off included with coupon DOMSTAY

Amenities

Location

Tungarli, Lonavala, Maharashtra, 410403

View on Maps

Ratings & Reviews

4/5

6.01K Ratings

Abhishek Carpenter

4/5

24 Jan, 2024

The rooms are spacious, and the balcony adds a nice touch. The food is simply amazing – from breakfast to dinner. A perfect spot for a comfortable stay with delicious meals. Highly recommended!

Raghavendra Rao

4/5

26 Jan, 2024

Good resort, though appeared to have low occupancy. Nice ambience outside and good rooms inside. A little interior though...Possibly good for large corporate events and marriages....not so sure for family outings

payal sinha

5/5

17 Dec, 2023

I went to the resort for a relative's wedding and appreciated the ambience as well as service. The food was good with many options and the rooms were spacious with decent sized balconies overlooking the gardens or the pools. The resort hosts a swimming pools besides a lagoon and a narrow passage in between to go to an open but walled area, that hosted the engagement as well as dinner reception. The decor was grand and the staff polite and helpful.

Priyadarshani Jain (Dorika)

5/5

25 Dec, 2023

I chose this day because they had christmas themed activities. It's fun to be part of it than usual hush hush of loud music... Every room has balcony and view is peaceful. Staff are nice and even though they were busy with so many things...service and food quality was not compromised at all. Deluxe room may need more upgrade.. rest is good experience.

Abhishek Carpenter

4/5

24 Jan, 2024

The rooms are spacious, and the balcony adds a nice touch. The food is simply amazing – from breakfast to dinner. A perfect spot for a comfortable stay with delicious meals. Highly recommended!

Raghavendra Rao

4/5

26 Jan, 2024

payal sinha

5/5

17 Dec, 2023

Karuna Dutt

3/5

26 Dec, 2023

Lagoona is well maintained property and the executive room I stayed at was also good. Their in-house restaurant serves amazing food. However, there is bit of improvement required in the management when the resort is completely packed. There were many amenities missing at the room which I had to call and ask for. Otherwise would have rated 5 stars.

Priyadarshani Jain (Dorika)

5/5

25 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.