The Mascot Hotel - A Heritage Living Experience

4.2/5(5.11K Reviews)

5 Star Hotel star-logo

Trivandrum, Kerala

125

Hotel & Amenities

Rooms & Rates

Rating & Reviews

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₹5,802

₹4,161

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security
ATM/Cash machine
Air conditioning
Bathroom
CCTV
Doctor on call available

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Property Rules

Guest Profile

Guests who have fever are not allowed.
Bachelors are allowed.

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₹4,161

₹5,802

28% OFF

+ ₹612 taxes / night

Earn 47 Reward Points

The Mascot Hotel - A Heritage Living Experience, Trivandrum, Kerala, India, 695033

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EXECUTIVE

Air conditioning
Attached bathroom
Blanket
Bottle of Water
Fan
Free toiletries

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OPTION 1

Refundable

₹4,161

₹5,802

28% OFF

+ ₹612 taxes / night

Earn 47 Reward Points

Ratings & Reviews

4.2/5

5.11K Ratings

Priyanka Tiwari

3/5

04 Jan, 2024

We stayed here for 2 days with a big family group. The rooms are spacious with good view. We were given 6 th floor. The staff here is very helpful. However the food here is not up to the mark. It’s very disappointing. Also it was very disappointing that on 31st the event organized by the hotel was only in Malayalam, we requested the host to at least speak in English but he ignored. Kindly consider that people come from all over India 😞 Hindi or English would have been better. Overall it’s a good old property which is spacious but needs to fix the old construction and also check the AC in 603 and geyser, it never worked. I asked for fan😷 and took cold water bath. Staff 5/5 Food 1/5 ( effort) Rooms4/5 Party host 0/5

Binoy John Aluvilayil

5/5

09 Dec, 2023

Stayed as a family there last July. Staff was very helpful.Provided a spacious family room according to our requirement.Arranged Airport pickup and other travel needs. Breakfast buffet was amazing. Buffet had many varieties for locals and foreigners. Staff was friendly and helpful. Very good place to stay in Capital City.

JJK Photos

1/5

03 Jan, 2024

Extremely horrible experience. Staffs are like typical Kerala government employees. I was there with my entire family, including my aged parents. We were not getting hot water and I tried to help. No staff cared, appeared “how’s that our problem?”. We ended up in making hot water with the kettle and took shower using bucket. We chose the hotel seeing it had a pool. When we went there they said it was closed. There was no notifications about it. When asked the staff, same attitude. Made this choice to support public sector. But the experience was as bad as making a reservation in ksrtc just to be informed that the bus is cancelled with no alternative arrangements offered. Floors of the rooms can be very slippery. Groups with kids and elderly, better stay away

Liju Varghese

1/5

31 Dec, 2023

Went to mascot hotel for lunch with family. The service was very poor. Waited for 10 min for anyone to attend our table and that too when there were hardly few tables occupied.. We ordered chicken biriyani and that was served after 20 min. It was served cold , not sure why it took 20 mins to deliver. Food quality was below par. My son had to go to bathroom after having it and to add to the woes, the flush tank was not working. Altogether a very bad experience. This is supposed to be a 4 star hotel, but it hardly deserves 1 star. Will not visit this place again.

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More About Trivandrum Hotels

Hotel Name	The Mascot Hotel - A Heritage Living Experience
Price	₹4,161
Reviews	5114
Star Ratings	5
Location	Trivandrum, India
Check-in	12:00 PM
Check-Out	11:00 AM