The Palms - Town & Country Club

4.2/5(3.38K Reviews) rating

5 Star Hotel locationPin

Gurgaon, Haryana

The Palms - Town & Country Club featured

1/81

About hotel

Welcome to The Palms - Town & Country Club, an exquisite 4.5-star haven nestled in the vibrant heart of Gurugram, a city brimming with life and energy. Immerse yourself in the splendor of our prime location at B Block, Sushant Lok, Phase I, Delhi N.C.R122001, India, a mere stone's throw away from the captivating attractions of Appu Ghar and the esteemed Fortis Memorial Research Institute. Step into one of our 30 meticulously designed air-conditioned rooms, where comfort and elegance intertwine seamlessly. Each room is adorned with modern amenities, including minibars and LED televisions, ensuring your every need is met. Stay effortlessly connected with complimentary wired and wireless Internet access, while satellite programming offers a plethora of entertainment options. Unwind and embrace tranquility on your private balcony, where the world outside fades away, leaving only serenity in its wake. Embark on a journey of discovery as you explore the myriad of nearby attractions that lie within easy reach of our hotel. Golf Course Road, MGF Metropolitan Mall, and the enchanting Kingdom of Dreams beckon, promising unforgettable experiences. For those seeking relaxation and rejuvenation, our outdoor tennis courts, invigorating outdoor pool, and soothing steam room await. Seamlessly stay connected with complimentary wireless Internet access throughout the entirety of our hotel, ensuring you are always in touch with the world. For the discerning business traveler, we offer an array of amenities tailored to your needs. Our conference space spans an impressive 18357 square feet (1706 square meters), providing the perfect setting for your professional endeavors. Our dedicated concierge services and 24-hour front desk ensure that every aspect of your stay is seamlessly taken care of, allowing you to focus on what truly matters. Indulge your senses in a culinary journey like no other at our two exceptional restaurants, Fusion and the bar/lounge. Alternatively, if you prefer the intimacy of your own sanctuary, our 24-hour room service is at your beck and call, ready to cater to your every craving. Conveniently situated a mere 17.3 km (10.7 mi) from the bustling Indira Gandhi International Airport, our hotel offers the convenience of free self-parking and a roundtrip airport shuttle for a surcharge, ensuring your journey to and from our oasis is as effortless as can be. Experience the epitome of luxury and convenience at The Palms - Town & Country Club. Book The Palms - Town & Country Club room prices online today and embark on a journey of unforgettable memories that will linger in your heart for a lifetime.

Highlights

• Located in Gurugram, within a 10-minute walk of Appu Ghar and Fortis Memorial Research Institute • 4.5-star hotel with 30 air-conditioned rooms featuring minibars and LED televisions • Complimentary wired and wireless Internet access • Close proximity to attractions such as Golf Course Road, MGF Metropolitan Mall, and Kingdom of Dreams • Distances from the airport: 17.3 km (Indira Gandhi International Airport) • Amenities include outdoor tennis courts, an outdoor pool, and a steam room • Business amenities include conference space and a 24-hour front desk • Dining options include Fusion restaurant and a bar/lounge

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

First-aid

Hairdresser/barber

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Onsite laundry

Power Back up

Refrigerator

Sanitizer

Security

Smoke Detector

Swimming Pool

Umbrellas

Bell staff/porter

Room service

Wakeup service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Concierge desk

Jacuzzi

Sauna

Steam bath

Children's play area

Board Games / Puzzles

Game Room

Game room

Beachfront

Restaurant

Cocktail lounge

Lounges/bars

Beverage/cocktail

Coffee/tea

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Fax service

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

First-aid

Hairdresser/barber

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Onsite laundry

Power Back up

Refrigerator

Sanitizer

Security

Smoke Detector

Swimming Pool

Umbrellas

Bell staff/porter

Room service

Wakeup service

Wheelchair

Parking

Common seating area

Lawn

Public Bathroom

Car rental desk

Concierge desk

Jacuzzi

Sauna

Steam bath

Activities

Children's play area

Board Games / Puzzles

Game Room

Game room

Beachfront

Food & Beverages

Bar

Restaurant

Cocktail lounge

Lounges/bars

Beverage/cocktail

Coffee/tea

Services

Gym

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Beauty Shop/Salon

Massage services

Spa

Fax service

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Children allowed.

Bachelors allowed.

Unmarried couples allowed.

Visitors NOT allowed within the premises.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Children allowed.

Bachelors allowed.

See All

Guest Profile

Children allowed.

Bachelors allowed.

Unmarried couples allowed.

Visitors NOT allowed within the premises.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Check-in instructions

Contactless check-in/check-out possible.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

₹6,218

₹7,916

21% OFF

+ ₹738 taxes / night

Earn 69 Reward Points

Flat ₹1,374.62 off included with coupon DOMSTAY

Select Rooms

Luxury Room

420 sq.ft (39.02 sq.mt)

Hairdryer

Soundproof

Minibar

Safe

Room Service

Private bath or shower

Air conditioning

Housekeeping - daily

Ironing Services/ board

Wheelchair

See All

OPTION 1

Partial Refundable

₹6,218

₹7,916

21% OFF

+ ₹738 taxes / night

Update Price

Earn 69 Reward Points

Flat ₹1,374.62 off included with coupon DOMSTAY

Amenities

Location

Sushant Lok Phase I, Gurgaon, Haryana, 122001

View on Maps

Ratings & Reviews

4.2/5

3.38K Ratings

Deeya Yousuf

3/5

9 Jan, 2024

Ambience of this resort is superb ....I was here for new year stay with gala dinner ...dinner was quite Impressive but bf was so so so bad even though they closed the buffet around 10.30 variety was very very less even all varieties were too cold with 0 freshness I would not recommend this resort specially for with food option yeah for one night stay it's good you can enjoy the Ambience and also bathtub was so small ....1 star rating for food , 3.5 for resort

Google Explorer

5/5

18 Aug, 2023

Amongst many 3-4 stars around, this resorts stands out for its obvious reasons. They've got some nice space, good restaurants and amenities to top them all. Breakfast options were comparatively limited but food was good. Service was excellent so was the cleanliness of the property and rooms. Location stands out with nice approach. Overall, would certainly recommend.

JUNAID QURESHI

5/5

15 Nov, 2023

I went on 13 nov 2023 with my wife This is one of the best resort in Gurgaon.Luxurious room with n number of amenities and facilities. Dinner was awesomely delicious and breakfast was amazing with ample number of varieties.pool is so beautiful. Gym , squash, tennis court, billiards are extremely wonderful. Hospitality and management was upto the mark and they are kind and sweet. Extra care. The lawn area outside are luxurious. Amazing experience.

Sürésh KúmÁr

1/5

8 Nov, 2023

In my life ever worst experience with this resort, place is nice indeed. But this is not covering all over even most of the itmes are available in local shop better than they have but they have some shiitty, panner tikka role, less and pathetic starter. Also in the drinks beer is like lemon juice which is feel like drinking nonsense... don't go please 🥺.. I'm really disappointed as all over experience was disgusting . I was not alone so please expect same response from everyone who was there at party

Deeya Yousuf

3/5

9 Jan, 2024

Google Explorer

5/5

18 Aug, 2023

JUNAID QURESHI

5/5

15 Nov, 2023

Vikas Mathur

5/5

27 Dec, 2023

This is my favourite place. Amazing atmosphere and food. We generally go there for winter brunch. But it’s for members only

Sürésh KúmÁr

1/5

8 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.