The Promenade Pondicherry

4.2/5(5.03K Reviews) rating

5 Star Hotel locationPin

Pondicherry, Pondicherry

125

1/125

About hotel

Nestled in the heart of Puducherry, The Promenade Pondicherry stands out as an ideal destination for discerning travelers seeking a unique blend of modern sophistication and historic charm. This 4-star hotel is conveniently located steps away from Pondicherry Promenade Beach and French War Memorial, offering guests easy access to iconic landmarks and hidden gems that enhance the guest experience. The architectural elegance and interior design of The Promenade Pondicherry are a true testament to luxury and comfort. The lavish furnishings, art collections, and signature elements create an inviting atmosphere that sets this hotel apart from the rest. The 38 guestrooms feature minibars, LCD televisions, premium bedding, and complimentary wireless Internet access, ensuring a comfortable stay for every guest. The private bathrooms with showers offer complimentary toiletries and hair dryers for added convenience. Guests can pamper themselves with a visit to the spa, which offers massages and facials, or enjoy a meal at one of the hotel's two restaurants, including the popular BAY OF BUDDHA. The hotel also features a bar/lounge, poolside bar, and coffee shop/cafe for guests to unwind and relax. Business amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle and a train station pick-up service. The Promenade Pondicherry room prices are competitive, and guests can easily book their stay online for added convenience. The hotel's address at 23 Goubert Avenue Pondicherry - 605 001, Pondicherry605001, India, ensures a central location close to major attractions such as Pondicherry Museum, Arulmigu Manakula Vinayagar Temple, and Sri Aurobindo Ashram. The range of accommodations available at The Promenade Pondicherry includes luxurious suites, spacious rooms with breathtaking views, and personalized service that exceeds expectations. Guest testimonials highlight exceptional hospitality and memorable moments that leave a lasting impression on every visitor. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, The Promenade Pondicherry offers a unique and captivating experience that caters to all your needs and desires..

Highlights

• Prime location in the heart of Puducherry, steps away from Pondicherry Promenade Beach and French War Memorial • Close proximity to key attractions such as Pondicherry Lighthouse, Bharathi Park, and Notre Dame de Anges • Luxurious guestrooms with minibars, LCD televisions, and premium bedding for a comfortable stay • Complimentary wireless Internet access and cable programming for entertainment needs • On-site spa offering massages and facials for a relaxing experience • Concierge services, picnic area, and complimentary newspapers for added convenience • Dining options include BAY OF BUDDHA restaurant, 24-hour room service, and a bar/lounge for unwinding • Access to limo/town car service, roundtrip airport shuttle, and train station pick-up for hassle-free travel • Continental breakfasts available daily for a fee • Nearest airports: Pondicherry (6.3 km) and Chennai International Airport (148.7 km) for easy accessibility.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

BBQ/Picnic area

Breakfast available

Airport shuttle service

Train Station Pickup Service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Swimming Pool

Bell staff/porter

Terrace

Concierge desk

Activities

BBQ/Picnic area

Food & Beverages

Breakfast available

Services

Airport shuttle service

Train Station Pickup Service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Property does not require health documentation at check-in.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: INR 4500.

Christmas Eve (24 December) Gala Dinner per child: INR 2499 (from 6 to 12 years old).

New Year's Eve (31 December) Gala Dinner per adult: INR 5250.

New Year's Eve (31 December) Gala Dinner per child: INR 2599 (from 6 to 12 years old).

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: INR 4500.

Christmas Eve (24 December) Gala Dinner per child: INR 2499 (from 6 to 12 years old).

New Year's Eve (31 December) Gala Dinner per adult: INR 5250.

New Year's Eve (31 December) Gala Dinner per child: INR 2599 (from 6 to 12 years old).

We have included all charges provided to us by the property..

Pool access available from 8:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹7,333

₹9,797

25% OFF

+ ₹1,355 taxes / night

Earn 86 Reward Points

Flat ₹1,414.28 off included with coupon DOMSTAY

Select Rooms

Superior Room, 2 Twin Beds

248 sq.ft (23.04 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Air conditioning

Minibar

Desk

Shower

Free toiletries

Safe

Room Service

Adapter

Coffee machine

Housekeeping - daily

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹7,333

₹9,797

25% OFF

+ ₹1,355 taxes / night

Update Price

Earn 86 Reward Points

Flat ₹1,414.28 off included with coupon DOMSTAY

Amenities

Location

White Town, Pondicherry, Pondicherry, 605001

View on Maps

Ratings & Reviews

4.2/5

5.03K Ratings

Nandha A

3/5

28 Jan, 2024

Front end staffs are little incompetent and unorganized. Car parking was hectic. Room service literally needs atleast 5 remainders to get something. We were 3 people stayed in a room and they kept just 1 soap 1 shampoo bottle. No dental kit or slippers. Paid almost 60K for 2 room for 2 nights but the amenities is below par. Some low cost lodges carry better amenities. Just because of the location we chose this hotel but it was a mistake. Definitely not value for money.

Hridesh Dixit

2/5

28 Jan, 2024

The place is on great location at rock beach. However we found the place avarage leaving aside the location. Rooms were average, bit old, lacked the luxury feeling. Hotel galaries need a lot more cleaning and maintenance. There is no car parking space and they provide wallet parking. Our dinner experience was not good on rooftop terrace restaurant. Dining is quite expensive and quality doesn't match with the price. Staffs were very nice however the property needs a lot more improvements. Bathrooms were just average, more like two star hotel.

Kalpesh Dilip Shirsekar

4/5

4 Jan, 2024

The Right Vibe with an exceptional experience at Promenade Hotel in Pondicherry! The highlight was undoubtedly the culinary journey led by Chef Franklin. The food was simply mouthwatering, and Chef Franklin’s touch had levelled it up. The Veg lasagna was an absolute delight- bursting with flavors and cooked to perfection. It’s very rare to find a vegetarian dish that’s is so satisfying. Also the pastries were some of the best I have ever had! The combination of a vibrant location, courteous service, and delicious culinary sets Promenade Hotel apart. My sincere thanks to Promenade and their team not to forget Chef Franklin 🫶 for making my stay noteworthy.

Kruthika Shetty

5/5

24 Sep, 2023

We had the pleasure of experiencing the breakfast spread at Promenade hotel, and I must say it was truly exceptional. The chef Franklin's culinary skills were evident in every dish. The selection of breakfast items was diverse, catering to various tastes and dietary preferences. One standout was the chef Franklin's attention to detail in presentation. Each dish was not only delicious but also beautifully plated. It was evident that the chef took great pride in their work. Moreover, the service was impeccable. The staff was attentive and courteous, ensuring that every guest felt welcomed and cared for. Would highly recommend!!

Charlie

5/5

23 Oct, 2023

A very pleasant stay at this hotel, the staff is very enterprising and always courteous. A special mention about Tarababu, he is always smiling, greeting and ready to help with anything. Check-in to check-out was smooth, room service was quick, ocean view rooms are amazing. Food on the roof top restaurant excellent. The beach is just across and is crowded on weekends, but still amazing. Couple of things which need attention , housekeeping could be timely, main restaurant:a couple of flies and flees

Nandha A

3/5

28 Jan, 2024

Hridesh Dixit

2/5

28 Jan, 2024

Kalpesh Dilip Shirsekar

4/5

4 Jan, 2024

Kruthika Shetty

5/5

24 Sep, 2023

Charlie

5/5

23 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.