The Raintree Hotel, Anna Salai

4.4/5(9.25K Reviews) rating

5 Star Hotel locationPin

Chennai, Tamil Nadu

1/76

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Lift/ Elevator

Multilingual Staff

Power Back up

Sanitizer

Smoke Detector

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Restaurant

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Lift/ Elevator

Multilingual Staff

Power Back up

Sanitizer

Smoke Detector

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Food & Beverages

Bar

Restaurant

Services

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Alcohol from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age NOT allowed.

Children allowed.

Guests required to have Arogya Setu app.

Guests who have fever are not allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Private parties or events are NOT allowed at the property.

Alcohol from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

Teynampet, Chennai, Tamil Nadu, 600035

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Ratings & Reviews

4.4/5

9.25K Ratings

Joe Donohue

1/5

28 Jan, 2024

Totally let down by this reservation. Upon entering the property I was told there was ongoing construction on the property and basically all amenities were off limits. I should have left right then. I decided to proceed with the stay figuring that it being a weekend construction would be non-existent or at least less. To my amazement, construction was going full force from 7am until 8pm on Saturday and the time I was there on Sunday! The hotel should show a little respect for their guests especially on a weekend. I could not even call down to the reception because my phone in room did not work. Adding to my displeasure was the hour long sound of something throwing up in another room, which the sound echoed through the vents from some other floor. Not an exciting sound to hear in the morning before breakfast. My last complaint, and probably most discusting, was that the first night I encountered 3 mosquitos at night. Two I was able to kill when I woke up throughout the night. The third actually went up my nose and bite and caused me to have a bloody nose, which got all over the blankets. Terrible and worrisome experience. I hope that I have not contracted anything from these mosquitos! The only credit I will give is to the staff and breakfast experience which I thought was excellent but was overshadowed by the constant construction noise and bugs!

Karan Mehta

1/5

8 Jan, 2024

The hotel is undergoing major renovations and it's very loud everywhere. Even the rooms have constant drilling, hammering and grinding noise even in the middle of the afternoon. No way one can relax here. Staff were kind enough to show us an alternative room but no luck. All restaurants but the coffee shop are also closed. The hotel should not be accepting reservations with this level of disruptions.

Radhakrishnan R

4/5

23 Jan, 2024

Good rooms. Excellent service. Only one restaurant was functioning may be coz of renovation. Food was OK.

Pradeep Damodaran

3/5

3 Oct, 2023

We went for a family dinner party. Though we had booked in advance, they didn't do proper logistics management. Tried to squeeze 60 people in a 50 seater. It was a weekday and most of the seats were empty. Buffet spread was good, but if they had enthusiastic staff the experience would have been better. All of them looked like they were doing a service to us.

Joe Donohue

1/5

28 Jan, 2024

Karan Mehta

1/5

8 Jan, 2024

Radhakrishnan R

4/5

23 Jan, 2024

Good rooms. Excellent service. Only one restaurant was functioning may be coz of renovation. Food was OK.

Pradeep Damodaran

3/5

3 Oct, 2023

Abhishika Agarwal

3/5

26 Oct, 2023

Rooftop dining is available here but the food options are very limited. Also, I didn't like most of the starters that we ordered, main course was fine but again quite less options, they have good desserts.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.