The Terrace , Trivandrum

4.4/5(515 Reviews) rating

4 Star Hotel locationPin

Thiruvananthapuram, Kerala

1/41

About hotel

Embark on an extraordinary journey of unparalleled luxury and genuine hospitality at our exquisite hotel, The Terrace by Ladder, Managed by Citrine. We take immense pride in being a part of the esteemed Kerala Land Reforms & Development Co-op Society Ltd, affectionately known as 'LADDER', which is dedicated to fostering a sustainable and inclusive community. Located at SS Kovil Road Thampanoor, 695001 Trivandrum, India, our hotel offers affordable accommodations suitable for a variety of people. From the moment you step foot into our elegant lobby, you will be warmly welcomed by our friendly and attentive staff, who are poised to cater to your every whim. Our spacious and tastefully adorned rooms serve as a sanctuary of comfort and tranquility, ensuring a truly rejuvenating stay. Experience the epitome of luxury at The Terrace by Ladder, Managed by Citrine, where opulence meets affordability. Prepare to embark on a culinary odyssey at our renowned restaurant, where our talented chefs artfully craft delectable dishes using the finest locally sourced ingredients. Whether your palate yearns for the traditional flavors of Kerala cuisine or the enticing allure of international fare, our diverse menu promises to satiate even the most discerning taste buds. Indulge in a gastronomic delight at The Terrace by Ladder, Managed by Citrine. Indulge in ultimate relaxation and revitalization at our state-of-the-art spa and wellness center, where an array of treatments and therapies await to pamper your body and soothe your soul. Take a refreshing dip in our sparkling swimming pool or invigorate your senses at our fully equipped fitness center. The Terrace by Ladder, Managed by Citrine offers a range of amenities to ensure your stay is nothing short of extraordinary. Conveniently situated in close proximity to the airport and key tourist attractions, our hotel offers easy access to explore the captivating beauty and rich cultural heritage of Trivandrum, India. Immerse yourself in the vibrant local markets, embark on a journey through historical landmarks, or simply unwind on pristine beaches. The Terrace by Ladder, Managed by Citrine is the perfect base for your adventures. At our hotel, we are dedicated to creating an unforgettable experience for each and every guest. Whether you are traveling for business or leisure, our unwavering commitment to luxury, affordability, and sustainable development ensures a stay that surpasses all expectations. Book The Terrace by Ladder, Managed by Citrine room prices online today and discover the perfect fusion of comfort, elegance, and heartfelt hospitality.

Highlights

• Luxury hotel with warm hospitality • Free Wi-Fi, workspaces, fitness center, and restaurant • Located in Kerala, known for land reforms and development • Unique selling point: LADDER initiative for affordable housing

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Terrace

Car rental desk

Tour/sightseeing desk

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Forex

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Room service

Wheelchair

Parking

Common seating area

Terrace

Car rental desk

Tour/sightseeing desk

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Forex

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

See All

Guest Profile

Bachelors are allowed.

Guests who have fever are not allowed.

Visitors allowed within the premises.

Guests below 18 years of age allowed.

Children allowed.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking NOT allowed within the premises.

Food from outside NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,701

₹5,138

47% OFF

+ ₹396 taxes / night

Earn 30 Reward Points

Flat ₹442.50 off included with coupon DOMSTAY

Select Rooms

Superior Room AC

OPTION 1

Non Refundable

₹2,701

₹5,138

47% OFF

+ ₹396 taxes / night

Update Price

Earn 30 Reward Points

Flat ₹442.50 off included with coupon DOMSTAY

Amenities

Location

Thampanoor, Thiruvananthapuram, Kerala, 695001

View on Maps

Ratings & Reviews

4.4/5

515 Ratings

ian dunn

5/5

13 Nov, 2023

Arrived very early morning and had a smooth quick check in to an upgraded clean and comfortable room. Had all the needed amenities. Fantastic breakfast buffet where friendly staff explained all the different types of South Indian food. Delicious food and unlimited milk tea. Really enjoyed our short stay here and would recommend staying here.

Bill Gee

5/5

21 Jan, 2024

I had booked for three nights Friday - Monday - my flight and getting through Thiruvananthapuram airport quickly meant I was here before 5am and the efficient night staff booked me in and gave me my key so I was through the shower and into my bed just after 5am. Perfect arrival after the flight from London. I extended my three nights to a fourth and then am writing this as I leave for a second time as I have come back here for the following weekend. I think the special thing about Terrace is that it has only 22 bedrooms - as well as the conference/banquet room, restaurant and gym, but this size means it has a very competent small staff - 15 in the hotel and 10 for the restaurant. So you get a sense of a team working together for the guest experience. I’ve been going out for hour plus long fitness early morning fitness walks and I think it’s well placed location for me to have done this walking up some of the hills that Thiruvananthapuram is built upon. So pleased Terrace was my first stop on this years trip to Southern India. Thank you

Pankaj Sarmah

4/5

24 Nov, 2023

A nice experience should await you if you would like to choose the hotel during your stay in the city. The rooms, the ambience, the food are good enough and the staff are all co-operative and courteous. Jeena and Anoshma at the front desk had extended all their cooperation and catered to almost all of the services requested for promptly enough.

Sajit Jayaram

4/5

4 Dec, 2023

Was on a solo trip and stayed here for 3 nights.This is more like a business hotel. Pros:- -Well situated hotel. -Good room service. Friendly staff. -Well designed rooms. Plenty of storage and luggage facilities. -Centrally air conditioned rooms and the a/c worked quite well. More importantly, the a/c responded to the change in settings/temperature. - Well maintained hotel and rooms in general. Everything worked! Like the switches, door latch, TV remote etc. Only thing being the water in the shower lacked pressure if I have to nit pick. -Good al a carte food. -Decent parking facility. Cons:- - Check in service could be improved. I had to ask regarding the breakfast timings, wifi details etc. None of this was briefed to me during check in. One star less for that. - Breakfast spread and food was very average. They did not refill unless asked to. - No attached bar. - Had a noisy drunk neighbour during the weekend. The hotel needs to control such noisy guests. Overall a good reasonably priced (3k per night) place to stay if you are looking for hotel right in the city.

ian dunn

5/5

13 Nov, 2023

Bill Gee

5/5

21 Jan, 2024

Pankaj Sarmah

4/5

24 Nov, 2023

Sajit Jayaram

4/5

4 Dec, 2023

Bibin Chacko

5/5

23 Jan, 2024

The staff here is THE BEST I have come across anywhere in Kerala. The chettan from Idukki is absolute vibes. The food is really nice and the location is quiet and in an upmarket surrounding.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.