Townhouse Halcyon Hi-Tech City Near Medicover Hospital

3.6/5(136 Reviews) rating

3 Star Hotel locationPin

Hyderabad, Telangana

Townhouse Halcyon Hi-Tech City Near Medicover Hospital featured

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Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Property Rules

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

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Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

₹1,117

₹4,509

75% OFF

+ ₹147 taxes / night

Earn 12 Reward Points

Select Rooms

Classic

OPTION 1

Non Refundable

₹1,117

₹4,509

75% OFF

+ ₹147 taxes / night

Update Price

Earn 12 Reward Points

Amenities

Location

HITEC City, Hyderabad, Telangana, 500081

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Ratings & Reviews

3.6/5

136 Ratings

KONETI SHANMUKHI

1/5

18 Dec, 2023

Extremely Disappointing Stay – Lack of Basic Amenities and Poor Customer Service I regret to express my deep dissatisfaction with my recent stay at OYO Townhouse Halcyon, Hi tech city. Several aspects of my experience were far below acceptable standards. Firstly, despite the availability of rooms and the hotel's policy stating early check-in is allowed after 10 am, I was denied this service. The response from the staff, stating that it was at their discretion, was not only frustrating but contradicted the hotel's own policies. The condition of the mattress in the room was subpar, compromising the quality of sleep during my stay. Additionally, considering the high cost of the room, the lack of spaciousness was disappointing. Basic amenities such as cutlery and toiletries were noticeably absent, further diminishing the overall guest experience. What was most disheartening was the blunt statement from the staff indicating that certain services were "up to them." This not only reflects a lack of professionalism but also a disregard for customer satisfaction. I hope this feedback prompts the necessary improvements in both policy adherence and customer service to prevent others from encountering a similar experience.

Sriman Pankaj

1/5

18 Dec, 2023

The room was small and unclean, the service is worst I have ever experienced. They charged early entry charges(50%) even after 10 am which should be complementary according to the rules of OYO. The receptionist behaviour towards us was very rude. Very horrible experience and I suggest please don't book this hotel untill they learn how to treat their guests. They didn't have basic facilities like toiletries and cutlery too. It the worst and horrible experience. Try to avoid this at all costs

sandeep veernala

1/5

25 Jul, 2023

Room is not well maintained and when called for any room issue they attended it after 90 minutes. The TV doesn’t work properly even thought it is for namesake Smart TV.. for loading itself it takes 15mins and even the net connection is poor. The bedsheets were wet and when asked for change they don’t have new ones. Hot water heater didn’t work. Paid for two days but couldn’t stay more than 8 hours hence left.

KONETI SHANMUKHI

1/5

18 Dec, 2023

Sriman Pankaj

1/5

18 Dec, 2023

sandeep veernala

1/5

25 Jul, 2023

Farm to home India

5/5

11 Jan, 2024

located in hitec city with a good view of a sitout place.easily locatable and serviceable by all deliveries.Clean and well managed in the Affodable segment

Prasanth vedurupaka

5/5

6 Nov, 2023

Good Hotel with Friendly Staff in this Area. You can have a fresh area and Evening Walk in the Opposite Interactive science Park.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.