Townhouse Hotel Impact

4.7/5(847 Reviews) rating

3 Star Hotel locationPin

Lucknow, Uttar Pradesh

1/31

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Housekeeping services

Laundry

Lift/ Elevator

Power Back up

Room upgrade on availability

WiFi services

Room service

Accessible facilities

Parking

Lobby

Public Area Air Conditioned

Breakfast services

Restaurant

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Housekeeping services

Laundry

Lift/ Elevator

Power Back up

Room upgrade on availability

WiFi services

Room service

Accessible facilities

Parking

Lobby

Public Area Air Conditioned

Food & Beverages

Breakfast services

Restaurant

Guest Profile

Only Male Guests NOT allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Only Male Guests NOT allowed.

Unmarried couples allowed.

See All

Guest Profile

Only Male Guests NOT allowed.

Unmarried couples allowed.

Guests below 18 years of age NOT allowed.

Children allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Smoking allowed within the premises.

Food from outside NOT allowed within the premises.

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

₹968

₹5,967

84% OFF

+ ₹129 taxes / night

Earn 10 Reward Points

Select Rooms

Classic

Air conditioning

Fan

Shower

Bathroom

Towels

Wardrobe/Closet

See All

OPTION 1

Non Refundable

₹968

₹5,967

84% OFF

+ ₹129 taxes / night

Update Price

Earn 10 Reward Points

Amenities

Location

Gomti Nagar, Lucknow, Uttar Pradesh, 226010

View on Maps

Ratings & Reviews

4.7/5

847 Ratings

gaurav prakash

1/5

1 Nov, 2023

The worst hotel in all of India. We were a group of 10 in 5 rooms for 3 days and none of us has had such bad experience. First, they denied to check in and put us through a horrible customer service experience. After we put some pressure they let us check in. Our rooms had breakfast included but they kept charging us for some reason. At the time of checkout they gave us an exaggerated bill and that too at the time when the cabs had arrived. The front staff is a big bunch of liars and cheaters. Please don’t take this hotel however cheap you may find it.

Dr. Vishnumon

2/5

12 Sep, 2023

Worst experience from the last stay... First they charged an extra amount apart from booking from the Agoda app then they provided a room without an exhaust fan which was open in such a way that privacy will be compromised and for the solution they placed newspaper to cover it and the room was not properly cleaned and found a piece of glass near the bed. After complaining so many times they changed the room. Would not recommend anyone who wants to stay here until or unless hotel staff are professional enough for managing things properly.

Dheeraj Rai

3/5

19 Nov, 2023

Value for Money Hotel, Good to stay for short time, food service can better. Had some difficulty finding the location because of the multiple branches.

jayant bijlani

1/5

2 Nov, 2023

I have been there with my friends and family. I generally provide a good review or not to prefer to write a review.. But.. One liner review would be "HELL WOULD BE MORE BETTER PLACE THEN THIS HOTEL" I wont even suggest this hotel to my enemy. Good for nothing.. Even there curtens were falling down.. Tv was not working.. AC not working Had a worst food of my life in this hotel. Just dont go!

gaurav prakash

1/5

1 Nov, 2023

Dr. Vishnumon

2/5

12 Sep, 2023

Dheeraj Rai

3/5

19 Nov, 2023

Value for Money Hotel, Good to stay for short time, food service can better. Had some difficulty finding the location because of the multiple branches.

jayant bijlani

1/5

2 Nov, 2023

Amogh Patwardhan

1/5

28 Oct, 2023

Zero professionalism. Extremely pathetic way of taking customer booking. I did a booking through make my trip but on the day of check-in they said the hotel is sold out. I had a payment receipt as well as booking confirmation. However, the hotel manager said that the hotel is overbooked snd that too when I called them in the morning of my checkout.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.