Townhouse OAK Utsav Residency

3.1/5(397 Reviews) rating

3 Star Hotel locationPin

Indore, Madhya Pradesh

1/42

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Restaurant

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Caretaker

Room service

Common seating area

Food & Beverages

Restaurant

Services

Luggage assistance

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Visitors NOT allowed within the premises.

Unmarried couples are allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

All common areas are fully sanitized regularly.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption allowed within the premises.

Others

Government aligned quarantine protocol being followed.

₹894

0% OFF

+ ₹92 taxes / night

Earn 9 Reward Points

Select Rooms

Classic Room

Air conditioning

Fan

Shower

Towels

Wardrobe/Closet

OPTION 1

Refundable

₹894

0% OFF

+ ₹92 taxes / night

Update Price

Earn 9 Reward Points

Amenities

Location

MG Road, Indore, Madhya Pradesh, 452001

View on Maps

Ratings & Reviews

3.1/5

397 Ratings

Abhi Jain

1/5

20 Jan, 2024

Worst service, worst in cleanliness, toilet are filthy, reception is not clean. Yesterday staying here is nightmare. Even single sitter room which I stayed yesterday in room no 203 is next to someone else room. I can here their voice whole night. Their is no privacy. Even common washroom is pathetic. I would request you not to visit here again. Worst house keeping . They have staff from bihar don't know how to speak. Don't recommend it to anyone.

Vivek Khanolkar

1/5

27 Jan, 2024

The property is overdue for repair and renovation. Very poorly maintained. Has pathetic, unhygienic looks. Do not go by other reviews. If you want to stay in hotel with crocreches, use stinky bathroom, you may prefer to stay here.

Mygrow Seeds

1/5

28 Sep, 2023

The dirtiest hotel I had ever stayed. Wish I could give zero rating. Bathroom, room, floor, bedsheet, towel everything there was dirty and sure deserve zero rating. Better to stay at some dharamshala. Merely by name it’s Utsav, but really it proved totally opposite. Management may check rooms and self justify if I had commented anything wrong.

Abhi Jain

1/5

20 Jan, 2024

Vivek Khanolkar

1/5

27 Jan, 2024

Mygrow Seeds

1/5

28 Sep, 2023

JAGDISH MISTRY

1/5

23 Jan, 2024

I had written a mail for cancellation of one out of two rooms booked. On reaching the hotel, they were not aware of cancellation and hence told me either to pay for two rooms or cancel both and search some other hotel which eventually I had to search a nearby hotel. Horrible experience. Shameful.

Anilkumar Mainalle

1/5

17 Dec, 2023

Sleep at railway station but not here..... I have booked this in hurry without reading the reviews.. this is the worst hotel that I have seen.. you will see thousands of cockroach in one room and fungus everywhere... it was horrible experience staying here...

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.