Tu Casa

4.3/5(270 Reviews) rating

3 Star Hotel locationPin

Munnar, Kerala

1/44

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Torch

Umbrellas

WiFi services

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Restaurant

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Torch

Umbrellas

WiFi services

Bell staff/porter

Caretaker

Room service

Parking

Common seating area

Food & Beverages

Restaurant

Services

Luggage assistance

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

See All

Guest Profile

Children allowed.

Guests below 18 years of age allowed.

Guests who have fever are not allowed.

Visitors NOT allowed within the premises.

Bachelors are allowed.

Guests required to have Arogya Setu app.

Unmarried couples NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport and Drivers License are acceptable ID Proofs.

Restrictions

Food from outside allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Private parties or events are allowed at the property.

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,076

₹3,763

45% OFF

+ ₹299 taxes / night

Earn 23 Reward Points

Flat ₹386.54 off included with coupon DOMSTAY

Select Rooms

Deluxe Room

Attached bathroom

Blanket

Bottle of Water

Fan

Free toiletries

Laundry

Shower

Closet

Housekeeping

Mirror

Sanitizers

Separate living room

Work Desk

Cushions

Geyser/ Water heating

Dustbin

Towels

See All

OPTION 1

Refundable

₹2,076

₹3,763

45% OFF

+ ₹299 taxes / night

Update Price

Earn 23 Reward Points

Flat ₹386.54 off included with coupon DOMSTAY

Amenities

Location

Pothamedu, Munnar, Kerala, 685612

View on Maps

Ratings & Reviews

4.3/5

270 Ratings

bishal goyal

5/5

23 Dec, 2023

Awesome view from our spacious room, it's a double delight to the eyes. Very supportive staff. Food taste is good, breakfast served were pure keralite one and good. Over all a very nice stay. A lift in the property would have add more advantages but their staff took our luggage up stair so no issues. Valure for money. Surely if come again will stay here in Munnar.

Appu Appu

5/5

24 Dec, 2023

Had a very relaxed stay. Great service amazing staffs. Lovely building, calming greenery, serene. What more could one ask for? We will be back again hopefully ❤️

Vishnu Hari

5/5

28 Jan, 2024

Rooms are very nice neat and clean and plantation view is awesome.food is very good and tasty.all staffs are very kind and friendly.

Sandeep Krishnamurthy

1/5

20 Nov, 2023

I'm disappointed to report that our resort booking experience was rather challenging. Despite our best efforts, gaining access to the property proved impossible due to unresponsive staff. Unfortunately, our queries to the Makemytrip team went unanswered, leaving us feeling unsupported. Our communication with the staff over the phone was met with a lack of cooperation and an unpleasant attitude. Notably, even when attempting to reach out through the Makemytrip team, they were unable to establish contact with the on-site staff, raising serious concerns about the reliability of the booking service. Additionally, the property, initially advertised as a resort, turned out to be more of a homestay with limited amenities. This stark contrast between the advertised description and the actual offerings was disheartening. Going forward, we hope such discrepancies can be avoided to maintain trust with customers of MakeMyTrip. I kindly request that this feedback be taken constructively, and I would appreciate a full refund since we did not even check in due to the pre-check-in responses mirroring those of a standard hotel. Please be aware that our vacation was intended for relaxation, and the poor property conditions coupled with the rude behavior of the hotel staff added unnecessary stress to our plans. Your attention to these concerns is greatly appreciated, and we hope for a swift resolution.

bishal goyal

5/5

23 Dec, 2023

Appu Appu

5/5

24 Dec, 2023

Had a very relaxed stay. Great service amazing staffs. Lovely building, calming greenery, serene. What more could one ask for? We will be back again hopefully ❤️

Vishnu Hari

5/5

28 Jan, 2024

Rooms are very nice neat and clean and plantation view is awesome.food is very good and tasty.all staffs are very kind and friendly.

Sandeep Krishnamurthy

1/5

20 Nov, 2023

sivakumar p s

5/5

17 Aug, 2023

Very professional staff. Booked a suite room, which was very comfortable for five people. The view from the room was just awesome. The complementary breakfast was okay. Overall a safe and satisfied stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.