Tumsong Tea Retreat

4.7/5(42 Reviews) rating

4 Star Hotel locationPin

Darjeeling, West Bengal

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Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Newspaper

Power Back up

Refrigerator

Umbrellas

Caretaker

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Board Games / Puzzles

Bonfires

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Laundry

Newspaper

Power Back up

Refrigerator

Umbrellas

Caretaker

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Bonfires

Food & Beverages

Bar

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Train Station Pickup Service

Luggage assistance

Guest Profile

Guests below 18 years of age allowed.

Unmarried couples allowed.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Pet Policy

Pets NOT allowed within the premises.

Pets allowed within the premises only with a leash.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Unmarried couples allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Unmarried couples allowed.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Pet Policy

Pets NOT allowed within the premises.

Pets allowed within the premises only with a leash.

Food & Beverages

Alcohol consumption allowed within the premises.

Others

Private parties or events are allowed at the property.

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Amenities

Location

Tumsong Tea Estate, Darjeeling, West Bengal, 734102

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Ratings & Reviews

4.7/5

42 Ratings

Pratip Mukhopadhyay.

5/5

16 Jul, 2023

Fantastic ambience for valuable visitors. Nice view. Good hospitality. Well maintained place.

Subham Ghosh

5/5

26 May, 2019

A heritage bungalow from colonial era, located at Tumsong Tea Estate, very close to Darjeeling. I loved my stay at Tumsong. The bungalow will give you the amazing feeling of a heritage stay. The garden is lush green and gives a beautiful view of the hills. The rooms are huge with multiple luxurious amenities like fireplace, bathtub, etc. The food tastes amazing. The chef is well trained who can prepare a wide range of Indian and Chinese dishes. I also loved their organic tea, which was rejuvenating. The service is smooth and fast, with the staff being well trained. The hospitality was amazing. I would love to come back to this wonderful place in the lapse of nature.

Tanisha Biswas

5/5

17 Apr, 2022

The best resort ever! The staff, food and views from here are beyond words! I literally loved this place. I recommend everyone to visit this place at least once! I would like to give special credits to Ms. Nikita and Mr. Rushel for making our stay here more comfortable 🦋

Ishita Chanda

4/5

21 Apr, 2019

Tumsong Tea Retreat is a paradise for people who love visiting off beat locations. If you want to bask in between a beautiful tea garden, overlooking the mesmerizing Kanchenjunga Peak, then this is the place you definitely should visit. All the staff members were extremely hospitable and made us feel like home. The food is lip smacking, ranging from English breakfast to an authentic Indian lunch, where most of the ingredients were grown in their property garden. The rooms are magnificent, giving you a colonial vibe. I think it is worth the money paid. The only think that bothered me was the approaching road. The owners of the property should wake up and build a safe road. I think it is the staff members, who work till their best capabilities to make your stay memorable.Also, the other people complaining about the distance, should know that you will obviously not get the peace and rest if you stay somewhere close to touristy places.

Pratip Mukhopadhyay.

5/5

16 Jul, 2023

Fantastic ambience for valuable visitors. Nice view. Good hospitality. Well maintained place.

Subham Ghosh

5/5

26 May, 2019

Tanisha Biswas

5/5

17 Apr, 2022

Ishita Chanda

4/5

21 Apr, 2019

sudeshna pande

5/5

10 Dec, 2022

Absolutely great experience. It was lovely ambience. Would definitely love to go back. With family members for vacation. Food is nice there aswel. Would be recommending this place

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.