Upper Deck Resort - Stay and Relax at the Highest Peak Lonavala

4.1/5(4.01K Reviews) rating

4 Star Hotel locationPin

Lonavala, Maharashtra

Upper Deck Resort - Stay and Relax at the Highest Peak Lonavala featured

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Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Refrigerator

Sanitizer

Swimming Pool

Umbrellas

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Board Games / Puzzles

Beachfront

Restaurant

Lounges/bars

Luggage assistance

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Refrigerator

Sanitizer

Swimming Pool

Umbrellas

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Public Bathroom

Concierge desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Beachfront

Food & Beverages

Bar

Restaurant

Lounges/bars

Services

Luggage assistance

Business

Business center

Conference Center

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Check-in !2pm.

Check-out 10am.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Visitors NOT allowed within the premises.

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Check-in !2pm.

Check-out 10am.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

₹5,389

₹8,188

34% OFF

+ ₹790 taxes / night

Earn 61 Reward Points

Flat ₹882.75 off included with coupon DOMSTAY

Select Rooms

Deluxe Room

237 sq.ft (22.02 sq.mt)

Air conditioning

Attached bathroom

Blanket

Electric kettle

Free toiletries

Room Service

Safe

Shower

WiFi Access

See All

OPTION 1

Non Refundable

₹5,389

₹8,188

34% OFF

+ ₹790 taxes / night

Update Price

Earn 61 Reward Points

Flat ₹882.75 off included with coupon DOMSTAY

Amenities

Location

Gold Valley Sector D, Lonavala, Maharashtra, 410405

View on Maps

Ratings & Reviews

4.1/5

4.01K Ratings

gawtham karkera

4/5

8 Jan, 2024

This resort is awesome mainly bcz of the mountain views. I really enjoyed here with my office colleagues. There are also cons of this resort as well Pros: 1. Best views from room. 2. Very clean and comfortable rooms with balcony. 3. One of the best ambience resort. 4. Good service from staff. Cons: 1. Lunch food could have been better. 2. Restrictions on using swimming pool. They told the pool is allowed to access only at on morning. Really pathetic rule. 3. DJ & music is only allowed till 9.30 pm Max stretch 9.45 pm.

Anand Daptardar

3/5

21 Jan, 2024

This time' s experience was a bit lower than earlier times. Simple service like wifi was available on payment. Evening event end time limit was reduced... No lights were provided at the pool side in spite of the request. Instead they posted a security guard to prevent people slipping into the pool due to darkness. This type of service was never experienced in all my earlier times. I hope this feedback will reach the right authorities.

saurabh suratkal

1/5

29 Jan, 2024

The resort is certainly not worth the money you pay for. 1. The approach road is in very poor condition that too on an incline. Do not drive here in the dark. 2. The approach to the reception is from the rear, there is not enough parking here and no bell boys to handle luggage. One has to unload himself while creating a mini traffic jam, then u need to drive further up and park your car in the parking area, and there is no valet either. 3. The rooms are very basic in nature and dimly lit, certainly not worth the price one pays for them, the approach to most rooms is through a dimly lit enclosed walkway which looks shabby. 4. One is forced to take their buffet, there are no a la carte items. The food is ordinary. 5. The place where they serve food looks like a mess hall rather than a restaurant. 6. Room service is virtually non existent, they only serve water. Food options are limited to pakodas and sandwich (which was a joke) Overall a very ordinary, hyped and overpriced place, Lonavala has much better to offer for the same price.

Trishaa Saxena

3/5

27 Nov, 2023

The view of the hotel was amazing, the scenery around is great , climate is ideal for a small vacation. Everything is good except the services. The road leading up to the resort is not safe. The rooms had no cleanliness, there was no toiletries . There was no room service staff wasn't responding at all. There was no menu / self order services only one buffet which had almost no options. The morning breakfast was the most terrible experience, the food was limited. And was taking hours to be re filled. When asked to see the manager he didn't come instead sent a chef, who had no answers as to why there is no fillings in the paneer paratha,. We were then told to talk to the head chef then checked . Even after all this the manager didn't come to talk. The staff was not at all supportive. In short terrible stay. Worst staff at a resort. Totally bland taste food.

gawtham karkera

4/5

8 Jan, 2024

Anand Daptardar

3/5

21 Jan, 2024

saurabh suratkal

1/5

29 Jan, 2024

Trishaa Saxena

3/5

27 Nov, 2023

Pranshu Mathur

5/5

28 Jan, 2024

It is located on the top of the hill. The road going to the resort is not at all great. In night, road becomes lonely and dark. But the positive point is the view in the morning which does not disappoint.. The rooms are okayish

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.