viceroy hotel

4.1/5(501 Reviews) rating

4 Star Hotel locationPin

Darjeeling, West Bengal

1/70

About hotel

Welcome to our luxurious hotel, Hotel Viceroy, located at 17, Gandhi Road in the charming town of Darjeeling, India. Our prime location, just steps away from the iconic clock tower, makes it convenient for guests to explore all the attractions of the city. But what truly sets us apart is the awe-inspiring vista of the majestic Kanchenjunga mountain that can be enjoyed from every room, making your stay with us truly unforgettable. Our delightful hotel offers 31 Executive rooms and 9 Attic Premium rooms, providing a variety of affordable accommodation options for all kinds of travelers. Each well-appointed room is furnished with modern amenities such as a minibar, flat-screen television, and an electric kettle, ensuring a first-class stay for our guests. And for the ultimate convenience, our in-room dining service is at your disposal, making it effortless to savor delicious meals from the comfort of your room. Apart from the indulgent accommodations and top-notch features, our hotel takes care of all your additional needs to ensure a stress-free and pleasant stay. Whether you need a hairdryer or an iron, we have it all covered for you. Plus, we provide complimentary toiletries to lighten your packing load without compromising on any essential items. At Hotel Viceroy, our attentive team goes above and beyond to cater to your every whim. Right from the moment you step inside, we strive to create an experience that will stay with you forever. Our dedicated staff will be delighted to arrange local tours or recommend the best places to try the delectable local cuisine, ensuring that you make the most of your stay with us. But what makes us stand out is the array of exceptional experiences we offer. Get immersed in the vibrant culture and rich history of the town with our specially curated local tours. And for a rejuvenating experience, our in-house spa offers a variety of relaxing treatments to help you de-stress and unwind. With our prime location, top-notch amenities, and unforgettable experiences, Hotel Viceroy is the ideal choice for anyone seeking an extraordinary stay in the town. So why wait? Book your stay with us now and take advantage of our affordable Hotel Viceroy room prices. Don't forget to book Hotel Viceroy online to secure your spot at our exquisite hotel.

Highlights

• Prime location in the town center, close to the clock tower • Panoramic views of the Kanchanjunja from all rooms • A variety of room options including 31 Executive rooms and 9 Attic Premium rooms • Amenities for a comfortable stay: minibar, flat-screen TV, electric kettle, microwave • In-room dining service for convenience • Hairdryer, iron/ironing board, and free toiletries provided • Just a short distance from the airport (10 km) and railway station (5 km) • Easy access to popular tourist attractions • Perfect for both casual and business travelers • Accommodation options for all budgets from luxury to boutique to budget options.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Popular Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Board Games / Puzzles

Restaurant

Lounges/bars

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Massage services

Luggage assistance

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Bathroom

CCTV

Doctor on call available

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Newspaper

Power Back up

Refrigerator

Sanitizer

Bell staff/porter

Room service

Parking

Common seating area

Lawn

Library

Public Bathroom

Terrace

Car rental desk

Concierge desk

Tour/sightseeing desk

Activities

Board Games / Puzzles

Food & Beverages

Restaurant

Lounges/bars

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Shuttle to local attractions

Train Station Pickup Service

Massage services

Luggage assistance

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Contactless room service option available.

Property Rules

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

See All

Guest Profile

Guests below 18 years of age allowed.

Children allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Visitors allowed within the premises.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside NOT allowed within the premises.

Smoking allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All common areas are fully sanitized regularly.

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Non-Veg allowed within the premises.

Others

Private parties or events are allowed at the property.

Contactless room service option available.

₹4,152

₹5,750

28% OFF

+ ₹571 taxes / night

Earn 47 Reward Points

Flat ₹554.09 off included with coupon DOMSTAY

Select Rooms

Deluxe Room

Attached bathroom

Bottle of Water

WiFi Access

Charging Points

Flat-screen TV

OPTION 1

Partial Refundable

₹4,152

₹5,750

28% OFF

+ ₹571 taxes / night

Update Price

Earn 47 Reward Points

Flat ₹554.09 off included with coupon DOMSTAY

Amenities

Location

Limbugaon, Darjeeling, West Bengal, 734101

View on Maps

Ratings & Reviews

4.1/5

501 Ratings

Michael Mueller

5/5

11 Dec, 2023

We’re a family with a five year old daughter and stayed here for 8 nights (Diwali week). The direct booking process from Germany was uncomplicated and cheaper than on the usual booking platforms, don’t hesitate to call the hotel phone number if there is a problem with the website or the payment. We even got upgraded to the King’s room which offered a fantastic view of Darjeeling and the mountains. The panorama terrace was just outside the room for an even better view. We were so lucky that we could see Kangchenjunga for all 8 days. The hotel, its rooms and its facilities were very clean. The restaurant team and the general hotel staff were very attentive, friendly and helpful. Daily breakfast was great. Good variety of dishes offered on buffet and small special requests were fulfilled as well. Location of the hotel is great! Everything you want to visit is in walkable distance. We can highly recommend Hotel Viceroy!

Padma Prasad

4/5

11 Jan, 2024

Pros: 1. Excellent Location: Close proximity to Mall Road. 2. Room Views: Rooms 301 and 305 had a great view of Kanchenjunga. 3. Sun Deck Experience: Enjoying hot tea on the Sun Deck with a view of Kanchenjunga. 4. Restaurant Manager: Arindam Sen is an excellent host, and he really takes care of his guests quite well, making them feel important. He pampers his guests with good old Hindi movie songs and very tasty food. Special kudos to Arindam; he is an exceptional person and hotelier. The overall experience of staying in this hotel is memorable." 5. Memorable Overall Experience: The stay was deemed memorable, largely due to the positive aspects mentioned above. Cons: 1. Elevator Accessibility: Elevator accessible only from the first floor, requiring climbing 50 steps to reach it. The manual elevator sometimes doesn't close properly. 2. Heating: Lack of central heating; small room heaters were considered inadequate. Additional Comments: 1. Recognition for Arindam Sen: The exceptional service provided by Arindam Sen was highlighted, emphasizing his caring and attentive nature. 2. Balancing Pros and Cons: Every place has its pros and cons but I should emphasize that exceptional individuals like Arindam Sen make the positive aspects more memorable, helping to overlook the drawbacks.

mohd rangwala

5/5

15 Jan, 2024

I visited hotel Viceroy and stayed for 2 nights in Dec. This hotel is very good overall and gives you a sense of British elites. The rooms are adequate, heaters provided and bathroom water is steaming hot for the weather. The best part of the hotel is its Kitchen where duty manager Mr Arindem Sen runs the show. He is very friendly, a perfectionist and innovator. He induces new varieties of food - you should ask whats a must try today and the food feels homely (we were tired of paneer and chicken and pleasantly surprised when bhindi was served for dinner). We had a great stay, the location of hotel is perfect. There is a secret point (terrace on the top of hotel) that is open for guests to catch the mesmerising views of Mt Kanchenjunga.

Michael Mueller

5/5

11 Dec, 2023

Padma Prasad

4/5

11 Jan, 2024

mohd rangwala

5/5

15 Jan, 2024

JOYDEEP CHATTOPADHYAY

5/5

3 Nov, 2023

The best hotel in Darjeeling I have come across so far. Their hospitality, service, rooms are just more than enough at affordable cost. I specifically mention the name of Mr Arindam Sen. His hospitality and the way of welcoming and accompanying gustes are just superb. Overall experience is outstanding.

Indira

5/5

10 Dec, 2023

Loved my stay in recent Darjeeling vacation. Room are great, service and food is good but the highlight has to be the view from deck.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.