Welcomhotel By ITC Hotels Katra

4.5/5(653 Reviews) rating

5 Star Hotel locationPin

Katra, Jammu and Kashmir

Welcomhotel By ITC Hotels Katra featured

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About hotel

Welcome to our opulent 4.5-star mountain resort situated in the charming town of Katra. As you enter our serene sanctuary, leave the commotion of city life behind and immerse yourself in the stunning natural scenery of the surrounding mountains. Our prime location offers easy access to major attractions and the airport, making it the ideal choice for your next vacation. Our 83 air-conditioned rooms provide a tranquil oasis with top-notch amenities like mini-bars and LED televisions. Stay connected with complimentary high-speed wired and wireless internet, while our sleek and well-designed bathrooms, complete with premium toiletries and hair dryers, offer the ultimate indulgence. Our hotel's setting is a paradise for nature enthusiasts and culture aficionados alike. Discover the iconic Raghunath Temple and the Vaishno Devi Mandir Temple, both in close proximity. Immerse yourself in the local customs by visiting the Krimchi Temples or marvel at the breathtaking natural wonders of Baba Dhansar and Baba Sihad Waterfall. Our dedicated concierge services are at your disposal to assist you in planning your adventures and creating unforgettable memories. Pamper yourself with a rejuvenating experience at our full-service spa, offering a range of treatments to relax and revitalize your body and mind. During your stay, enjoy complimentary perks like complimentary wireless internet and valet parking. For our corporate travelers, we provide express check-out, complimentary newspapers in the lobby, and a round-the-clock reception to ensure a seamless and hassle-free stay. Indulge in delectable cuisine at our two on-site restaurants, including Dough & Co for a taste of local flavors. Don't miss our daily complimentary buffet breakfast, featuring a variety of delectable options to start your day on a high note. Escape to the mountains and treat yourself to a luxurious stay at our hotel in Katra. Make your reservations now and allow us to curate an unforgettable and rejuvenating experience for you. Welcomhotel By ITC Hotels Katra room prices are suitable for all budgets, making it perfect for a wide range of guests. Book Welcomhotel By ITC Hotels Katra Online and get ready for the mountain retreat you deserve. Conveniently located at 9, Shrine View, Katra Reasi Road, Jammu 182301, India.

Highlights

• Located in Katra, 2-minute drive from Shalimar Park and 13 minutes from Vaishno Devi Mandir Temple • 4.5-star hotel with 83 air-conditioned rooms featuring minibars and LED TVs • Complimentary wired and wireless Internet access • Close proximity (2 km) to Raghunath Temple and other popular attractions such as Krimchi Temples and Aadhkuwari Mata Gufa • Full-service spa and complimentary wireless Internet access available • Catering to both casual and business travelers • 2 restaurants on-site and 24-hour room service available • Distances displayed in kilometers for easy reference • Close to Jammu (IXJ-Satwari) airport at 49.2 km and Jammu University at 26.6 mi • Amenities include concierge services, wedding services, and complimentary buffet breakfast daily.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Concierge desk

Tour/sightseeing desk

Steam bath

Restaurant

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Photocopying services available

Printing services available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Electronic keycard

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Multilingual Staff

Newspaper

Power Back up

Sanitizer

Smoke Detector

Umbrellas

Bell staff/porter

Butler service

Room service

Wheelchair

Parking

Common seating area

Public Bathroom

Concierge desk

Tour/sightseeing desk

Steam bath

Food & Beverages

Restaurant

Services

Airport shuttle service

Guest can Contact the hotel to arrange Airport, Train, Ferry, Ship Pick Up Service

Luggage assistance

Photocopying services available

Printing services available

Business

Banquet Facilities

Business center

Conference Center

Guest Profile

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Property Rules

Guest Profile

Bachelors allowed.

Unmarried couples allowed.

See All

Guest Profile

Bachelors allowed.

Unmarried couples allowed.

Check-in instructions

Contactless check-in/check-out possible.

Certain hotels may have mandatory gala dinner charges for Christmas and New Year’s Eve, which, if applicable, are payable directly at the property during check-in.

Restrictions

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

₹5,579

₹6,239

11% OFF

+ ₹702 taxes / night

Earn 62 Reward Points

Flat ₹659.39 off included with coupon DOMSTAY

Select Rooms

Standard Room, 1 King Bed

Smoking policy – non-smoking available

Minibar

Desk

Safe

Free toiletries

Room Service

Coffee machine

Bathtub or shower

Toothbrush

Slippers

Hairdryer

Wardrobe/Closet

See All

OPTION 1

Partial Refundable

₹5,579

₹6,239

11% OFF

+ ₹702 taxes / night

Update Price

Earn 62 Reward Points

Flat ₹659.39 off included with coupon DOMSTAY

Amenities

Location

9, Shrine View,, Katra, Jammu and Kashmir, 182301

View on Maps

Ratings & Reviews

4.5/5

653 Ratings

Puru raj

5/5

21 Nov, 2023

My recent stay at Welcomhotel By ITC Hotels in Katra was nothing short of divine! The hotel's perfect location near Vaishno Devi Shrine made my spiritual journey convenient and memorable. The rooms were a blend of comfort and luxury, offering stunning views that added to the enchantment. The dining experience was delightful, with a variety of exquisite dishes. What truly stood out was the exceptional service from the friendly and attentive staff. Cleanliness and hygiene were top-notch. A heavenly retreat that I highly recommend! 🌟 #Welcomhotel #DivineExperience

Prem Mehani

4/5

3 Nov, 2023

Hotel is good with good ambience and excellent rooms. However the food service at restaurant (the only one) is not so good. I opted for buffet dinner but by 8:30 pm most of the servings of snacks were not available. Many dinners were complaining but the manager was not able to help. This type of service at a five star hotel like ITC is never expected. Hope they improve. Like all other star hotels in this area, they should also include one pickup and drop service to Banganga or helipad in the tariff.

Aastha Jain

1/5

17 Nov, 2023

Worst service ever!! You’re a hotel at a spiritual place where people come for yatra. A very basic thing that you MUST have is a first aid kit which you didn’t. And when we asked you to get basic first aid from outside, you weren’t able to. MR. GAURAV, the manager wasn’t available at the property and didn’t have the courtesy to call back even after several requests to talk to him. The staff is clueless too. Only the view or the brand name is not enough, you have to provide the basic service to the guests at least that any hotel would provide. We are a regular at ITC hotels. Never had such an experience with any other property but this. A very off-putting stay.

Puru raj

5/5

21 Nov, 2023

Prem Mehani

4/5

3 Nov, 2023

Aastha Jain

1/5

17 Nov, 2023

pavan aggarwal

5/5

13 Dec, 2023

Food quality is very good. Hospitality is very good. House keeping staff is not working properly. Hotel may provide free pick up and drop to Banganga/ Helipad as provided by others.

M K Gupta

4/5

17 Dec, 2023

Hotel is nice. Rooms are also good. Sometimes it becomes crowded. During my last day of stay they could not manage crowd. Did not get the proper breakfast.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.