Wild Flower Villa Resort Pahalgam

We stayed in this hotel for 1 day from 23 Rd Nov 2023 till 24th Nov 2023.it was a very pathetic experience. It's was the worst hotel in the entire Kashmir trip.We called them for location however no one answered our calls nor responded to wats app message. We had bookings for 5 rooms in all 5 rooms TV was not working and when asked he said subscription cannot be renewed for the TV . At 8 in the evening we asked to turn on the heater as it was very cold they said it will be turned on only after 9. The heater in our room was not working to which they came to check however later when we complained again they did not respond. They switch off the heater after 11 in the night and even if it is cold outside after repeated request they will not switch it on . The washroom was very dirty when we called the housekeeping staff and told him about it he said so what it is dirty, the wash basin was full of shaved beard and pan stains. When we went to the restaurant and ordered for ala carte they doubled the price, 1 cup of dal and Bhendi bhaji was Rs 320 each. Moreover the staff was so rude and shouting us that ala carte was not available and gave us options of the buffet food and pay for them in ala carte . Morning while having bath hot water was not available in 3 of our rooms. Bed heater was not working as well. Bon fore which was complimentary when my husband asked one staff said there is a charge of Rs 2000 they other said it's free.Please do not book in this hotel as the experience was very bad.

The place looks nothing like how it’s in the pictures. The rooms were very small and dinghy. The bathroom reeked of sewage water for some reason. The service was quite poor. We ordered tea and were provided tea that was made with spoilt milk. Once we raised it as an issue, then they got it replaced. We got a call from the reception at 10:30 in the night to find out how many of us were staying in the room. I can’t even begin to talk about their food. The plates and cups were unclean. Tea served in buffet is really bad compared to the tea we get when we order through room service. For the breakfast spread, were served Maggi as one of the items. Food otherwise taste very very average. The entire set up seemed unhygienic. I don’t know how they have such great reviews. Something is terribly wrong. Please don’t book this hotel despite the only good thing they have. The location. It’s very close to the lidder river. We were so sick of the hotel that we ended up spending most of our leisure time seated on the bank of the beautiful lidder river.