Windsor Castle

3.8/5(357 Reviews) rating

3 Star Hotel locationPin

Gurugram, Haryana

1/72

About hotel

Located in the bustling and vibrant district of DLF Phase II in Gurgaon, you will find the extraordinary Hotel Windsor Castle - Cyber City. This hidden gem offers a haven of convenience and comfort for all its esteemed guests. With its prime location, the hotel is just a stone's throw away from the captivating attractions of MG Road, the enchanting Kingdom of Dreams, and the sprawling Ambience Mall, making it an irresistible choice for both leisure and business travelers alike. As you enter this exquisite establishment, you will be warmly greeted by a team of friendly and attentive staff at the 24-hour front desk, ensuring a seamless and hassle-free check-in process. The hotel takes pride in its array of top-notch amenities, including a delightful restaurant where guests can indulge in delectable culinary creations, as well as the convenience of room service. Stay connected throughout your visit with the complimentary WiFi available throughout the entire property. The air-conditioned rooms at Hotel Windsor Castle - Cyber City have been thoughtfully designed with your utmost comfort in mind. Each room features a spacious desk, a secure safety deposit box, a state-of-the-art flat-screen TV, and a private bathroom adorned with a refreshing shower. To cater to your storage needs, a wardrobe is provided in each room, ensuring a clutter-free and serene environment. Start your day with a scrumptious vegetarian breakfast, served fresh and piping hot each morning at the hotel. Whether you desire a quick bite or a leisurely feast, the restaurant offers a diverse range of options to tantalize every taste bud. For those eager to explore the surrounding area, the renowned DLF Cyber Hub awaits just a stone's throw away, offering an abundance of dining and entertainment options to suit every preference. Furthermore, the hotel's strategic proximity to the Delhi International Airport ensures effortless accessibility for all travelers. Hotel Windsor Castle - Cyber City room prices are affordable, making it an ideal choice for a variety of people. Book Hotel Windsor Castle - Cyber City Online now to secure your unforgettable stay in the vibrant city of Gurgaon. Address: 66, Jacaranda Marg DLF PH-2, 122002 Gurgaon, India.

Highlights

• Ideally situated in the DLF Phase II district of Gurgaon • 3.5 km from MG Road, 5 km from Kingdom of Dreams, and 5 km from Ambience Mall • Facilities include a restaurant, a 24-hour front desk, and room service • Free WiFi available throughout the hotel • Air-conditioned rooms with a desk, safety deposit box, flat-screen TV, and private bathroom • Family rooms available • Vegetarian breakfast served daily • DLF Cyber Hub less than 1 km away • Delhi International Airport is 11 km from the hotel

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Dry cleaning

Fire safety compliant

First-aid

Hair dryer

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Private bath or shower

Safe deposit box

Sanitizer

Security

Smoke Detector

Toilet

Torch

WiFi services

Room service

Wakeup service

Wheelchair

Parking

Lawn

Lobby

Public Bathroom

Shared TV Area

Terrace

Breakfast services

Restaurant

Business center

Forex

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Doctor on call available

Dry cleaning

Fire safety compliant

First-aid

Hair dryer

Hotel safe deposit box (not room safe box)

Housekeeping - daily

Housekeeping - weekly

Housekeeping services

Intercom

Ironing Services/ board

Laundry

Lift/ Elevator

Medical Facilities Service

Newspaper

Power Back up

Private bath or shower

Safe deposit box

Sanitizer

Security

Smoke Detector

Toilet

Torch

WiFi services

Room service

Wakeup service

Wheelchair

Parking

Lawn

Lobby

Public Bathroom

Shared TV Area

Terrace

Food & Beverages

Breakfast services

Restaurant

Business

Business center

Forex

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Unmarried couples are not allowed.

Children allowed.

Visitors allowed within the premises.

Bachelors are allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Check-in: 1 PM | Check-out: 11 AM.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

See All

Guest Profile

Guests who have fever are not allowed.

Guests required to have Arogya Setu app.

Unmarried couples are not allowed.

Children allowed.

Visitors allowed within the premises.

Bachelors are allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Check-in: 1 PM | Check-out: 11 AM.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Special check-in instructions

Extra charges may be applicable for 'Gala Dinner' on Christmas Eve (24th December), Christmas Day (25th December) and New Year's Eve (31st December). These can be paid directly at the property.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property is Elderly-friendly/Disabled-friendly.

₹2,208

₹3,005

27% OFF

+ ₹319 taxes / night

Earn 25 Reward Points

Flat ₹265.24 off included with coupon DOMSTAY

Select Rooms

Standard Room

180 sq.ft (16.72 sq.mt)

Air conditioning

Desk

Fan

Ironing facilities

Shower

Bottle of Water

Electric kettle

First Aid Kit

Free toiletries

Laundry

Room Service

Safe

Soundproof

WiFi Access

Private bathroom

Shampoo

Toilet

Towels

Bathtub or shower

Bidet

Conditioner

Dental Kit

Dustbin

Geyser/ Water heating

Hairdryer

Shower cap

Slippers

Toilet paper

Toothbrush

Charging Points

Cleaning products

Closet

Clothes Rack

Dryer

Fire Extinguisher

Hangers

Housekeeping

Iron

Mirror

Sanitizers

Smoke detector

Cushions

Feather pillow

Flat-screen TV

In-room tablet

Satellite channels

Telephone

Coffee machine

High chair

Tea/Coffee maker

Linens

Wake up service

See All

OPTION 1

Non Refundable

₹2,208

₹3,005

27% OFF

+ ₹319 taxes / night

Update Price

Earn 25 Reward Points

Flat ₹265.24 off included with coupon DOMSTAY

Amenities

Location

DLF Phase 2, Gurugram, Haryana, 122022

View on Maps

Ratings & Reviews

3.8/5

357 Ratings

Singaravelan Ksk

1/5

3 Nov, 2023

The offered room was not even having window (room was in basement) and room was very smelly. When asked to change a new room, there was no room available and finally they gave a single bed room which was very small. The breakfast was horrible and no taste. It is utter waste of money and don't recommend anyone to stay there.

Shashank Jain

4/5

25 Jun, 2023

Rooms are medium size but with daily amenities. Service was good , food was ok. Location around 1 km to sikandpur metro. A bit difficult to locate as from outside it looks like a bungalow

Pratham Sharma

5/5

7 Oct, 2023

Beautiful property, well behaved staff and good food. Stayed here for 14 days.

Singaravelan Ksk

1/5

3 Nov, 2023

Shashank Jain

4/5

25 Jun, 2023

Rooms are medium size but with daily amenities. Service was good , food was ok. Location around 1 km to sikandpur metro. A bit difficult to locate as from outside it looks like a bungalow

Pratham Sharma

5/5

7 Oct, 2023

Beautiful property, well behaved staff and good food. Stayed here for 14 days.

Manie Music

1/5

19 Nov, 2023

Worst hotel I've ever stayed in. Services are horrible and people there (especially the owner) are more horrible then that.

Saurav kumar

5/5

11 Oct, 2023

It's a good hotel to stay and have the food.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.