Zara Grand Inn

3.8/5(100 Reviews) rating

3 Star Hotel locationPin

Mumbai, Maharashtra

1/41

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Power Back up

Room service

Accessible facilities

Parking

Common seating area

Lobby

Public Area Air Conditioned

Public Bathroom

Concierge desk

Breakfast services

Restaurant

Luggage assistance

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

CCTV

Fire safety compliant

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Newspaper

Power Back up

Room service

Accessible facilities

Parking

Common seating area

Lobby

Public Area Air Conditioned

Public Bathroom

Concierge desk

Food & Beverages

Breakfast services

Restaurant

Services

Luggage assistance

Guest Profile

Guests who have fever are not allowed.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

Property Rules

Guest Profile

Guests who have fever are not allowed.

Children allowed.

See All

Guest Profile

Guests who have fever are not allowed.

Children allowed.

Visitors allowed within the premises.

Unmarried couples are allowed.

Bachelors are allowed.

Guests below 18 years of age NOT allowed.

Check-in instructions

Contactless check-in/check-out possible.

Aadhar, Passport, Drivers License and Government IDs are acceptable ID Proofs.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Food from outside allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

All government COVID-19 guidelines for Food Hygiene followed.

All common areas are fully sanitized regularly.

All rooms are fully sanitized between two stays.

Property staff understands all hygiene guidelines.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Non-Veg allowed within the premises.

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Contactless room service option available.

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Amenities

Location

Sakinaka, Mumbai, Maharashtra, 400072

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Ratings & Reviews

3.8/5

100 Ratings

Ashutosh Deshpande

3/5

13 Oct, 2023

My wife and I were returning from the USA landing in Mumbai around midnight and needed place to just take rest for a few hours to avoid night travel on express way. So I was looking for a place close to the airport and found this. Really close to the airport.. just about 2 km. We reached here in 10 mins with ola. But as we reached around 2:30 am, the nearby area was scarily secluded. Hotel entrance was not what I expected. We felt insecure here. Being so late, reception was deserted as expected, but they were quickly available. I, however, had to carry my suitcases till reception myself. Staff helped taking those to the room on first floor without lift. Room was decent and had nice comfy bed that let us sleep peacefully for about 3 hours. Bathroom was also decent. Room was clean and with ac, but no windows and a bit soffocating despite ac. As we needed to travel to Pune at 7 in the morning, I wanted staff to help me with luggage, but no one was available. I woke up the person sleeps on couch in reception at 7 to tell them that I was checking out. He said ok and went back to sleep. We didn't get any help in carrying luggage to the taxi, so I had to do that myself from room on first floor. Despite fair hotel, I won't choose it next time for such conditions.

shreeraam D G

1/5

1 Sep, 2023

Worst stay ever Safety is the biggest concern not a place for anyone especially families. The place is about to be demolished the room keeps shaking due to construction. It’s not at all safe, even hygiene is way poor. - Bugs, cockroaches unclean toilets. Fell sick after staying two nights. Zero service they are just making money before it gets demolished for an apartment complex. Never book a stay here all the photos are old, I am surprised they are even listed on Treebo.

parth patel

2/5

6 Oct, 2023

This is a big scam what they show online and what we see in real r 2 different situations. I was terrified nd felt not at all safe at the location it is the worst experience I faced from treebo. This location turned out to be a nightmare for me. Not at all a family oriented stay Food Quality bakavas

Ashutosh Deshpande

3/5

13 Oct, 2023

shreeraam D G

1/5

1 Sep, 2023

parth patel

2/5

6 Oct, 2023

Amrit Kaur

4/5

26 Jul, 2023

The rooms are a bit small. But the rooms are nice and clean. Outside food is not allowed here Room service is fast and good but the food they provide can do better.

Chaithanya Baleguli

2/5

2 Sep, 2023

The hotel is located in the corner. The rooms are very dark there is no provision for natural light and air to come inside the room. You need to use lights and fan/AC all the time

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.