Zen comfort

4/5(368 Reviews) rating

3 Star Hotel locationPin

Hyderabad, Telangana

1/35

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Popular Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Power Back up

Room upgrade on availability

WiFi services

Caretaker

Room service

Accessible facilities

Parking

Common seating area

Lawn

Lobby

Public Area Air Conditioned

Concierge desk

Breakfast services

Show all Amenities

General Amenities

24-hour front desk

24-hour security

Air conditioning

Bathroom

Hotel safe deposit box (not room safe box)

Housekeeping services

Intercom

Laundry

Lift/ Elevator

Power Back up

Room upgrade on availability

WiFi services

Caretaker

Room service

Accessible facilities

Parking

Common seating area

Lawn

Lobby

Public Area Air Conditioned

Concierge desk

Food & Beverages

Breakfast services

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property is Elderly-friendly/Disabled-friendly.

Property Rules

Guest Profile

Children allowed.

Visitors allowed within the premises.

See All

Guest Profile

Children allowed.

Visitors allowed within the premises.

Guests who have fever are not allowed.

Guests below 18 years of age NOT allowed.

Bachelors are allowed.

Unmarried couples are allowed.

Restrictions

Private parties or events are NOT allowed at the property.

Smoking NOT allowed within the premises.

Payment Policies

Guests can pay by Debit/ Credit Card (VISA & Mastercard).

Safety & Security

Property staff understands all hygiene guidelines.

All rooms are fully sanitized between two stays.

All common areas are fully sanitized regularly.

Pet Policy

Pets NOT allowed within the premises.

Food & Beverages

Alcohol consumption NOT allowed within the premises.

Others

Government aligned quarantine protocol being followed.

Property is Elderly-friendly/Disabled-friendly.

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Amenities

Location

Gachibowli, Hyderabad, Telangana, 500032

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Ratings & Reviews

4/5

368 Ratings

sa sal

1/5

14 Dec, 2023

The behaviour of the manager is very bad, seems like giving threatening. I don't know whether the owner knows about it or not. If he knows about it then I think he is indirectly supporting this kind of behaviour. I personally have no grudges with these people but yes for the support of those person who come and stays from far away should get proper polite treatment and good service with behaviour. As I have heard with several people who faced these behaviour. And even having so many bad reviews on Google, if they lies with the same behaviour then it means that in this case there should be a consumer complaint against this hotel. Giving reviews will not make any changes to these hotel service. They will keep on harassing the other person because they know that nobody can harm us. Everybody has respect. I request to the Google and the Consumer forum government of state and country to look into these small things which can be turn up to a big incidence if overlooked. I hope with a faith and wish that it could be resolved peacefully.

mangesh chavan

5/5

22 Nov, 2023

Good place to stay. All staff members are supportive. I am here from 20 days. They are providing good and hygiene breakfast as a complementary. Also they are cleaning room time to time.

Asif Pathan

1/5

23 Nov, 2023

Dont go for this hotel. They only want money from people. They took my money even though I did not check in and they dont want to refund. Such a fraud hotel.

Lavanya P

1/5

1 Aug, 2023

WORST PLACE-DO NOT STAY HERE-This is the worst place in Hyderabad, owner has cameras every where he will watch who is coming and who is going to your room. Hotel maids will stay next to your room.if any one visit you thats it manager Mahesh(the worst guy) will vacate you from there and he will not refund your money, instead of one rating i wish i can give 0 or minus.

Maneendar Yadav Maraka

4/5

14 Jan, 2023

The rooms are good and comfortable. AC 's in the bedrooms and working well and is maintained well. The only problem faced was with reception staff behaviour. They want to understand that customers are more important and train their staff or employees properly. Rest all are decent and the location is also a prime area. Overall it's good to stay for those who wants to stay near Gachibowli.

sa sal

1/5

14 Dec, 2023

mangesh chavan

5/5

22 Nov, 2023

Good place to stay. All staff members are supportive. I am here from 20 days. They are providing good and hygiene breakfast as a complementary. Also they are cleaning room time to time.

Asif Pathan

1/5

23 Nov, 2023

Dont go for this hotel. They only want money from people. They took my money even though I did not check in and they dont want to refund. Such a fraud hotel.

Lavanya P

1/5

1 Aug, 2023

Maneendar Yadav Maraka

4/5

14 Jan, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.