2 Palace Gardens

4 Star Hotel locationPin

London, England

1/30

About hotel

Experience the ultimate luxury and convenience at this exquisite 4.5-star apartment located in the heart of London City Centre. Perfectly situated, it offers the perfect synthesis of sophistication and accessibility. The apartment is only a swift three-minute drive away from the charming Hyde Park and a short nine-minute ride to the bustling Oxford Street, giving guests effortless access to the city's most iconic landmarks. For guests arriving by air, the apartment's prime location makes it easily accessible from the nearest airports such as Heathrow Airport (LHR), London City Airport (LCY), Gatwick Airport (LGW), and Luton Airport (LTN). As you step into the spacious apartment, you'll be greeted by its modern amenities. The fully-equipped kitchen features a full-sized refrigerator and oven, and upon request, a microwave, allowing you to indulge in all your culinary needs. Enjoy the best of entertainment with a flat-screen TV and complimentary Wi-Fi, while staying productive at the provided desk. But that's not all; this apartment offers so much more than just a comfortable stay. Take in the stunning city views from the rooftop terrace, maintain your fitness routine at the 24-hour fitness center, or make use of the concierge services for personalized recommendations. Additionally, the apartment provides laundry facilities for added convenience. Experience the vibrant energy of London with ease as the famous attractions like Kensington Gardens, Portobello Road Market, and Kensington Palace are all within walking distance. And for those wishing to explore other popular destinations, Hyde Park, Imperial College London, and the Royal Albert Hall are just a short distance away. With an abundance of restaurants, shops, and cultural hotspots at your disposal, this apartment truly embodies the spirit of city living. And for our business travelers, the apartment offers a multi-lingual staff and extra amenities like a microwave in the common area, ensuring a seamless and comfortable stay. So whether you're visiting for business or leisure, this apartment is the perfect choice for your stay in London City Centre. Immerse yourself in the perfect blend of elegance, convenience, and the vibrant city life.

Highlights

• Located in the bustling London City Centre • Proximity to top tourist attractions including Hyde Park, Big Ben, and London Bridge • Short drive from the airport and railway station (Heathrow - 24.1km, City Airport - 20km) • Variety of room options including luxurious apartments with kitchenettes • Free WiFi to stay connected for both casual and business travelers • Amenities such as 24-hour fitness center and rooftop terrace for recreation • Multilingual staff and laundry facilities for convenience • Concierge services available for tour bookings • Television with digital programming for entertainment • Complimentary tea and coffee making facilities in every room • Budget-friendly options available for all types of travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 200.00.

Cleaning fee: GBP 85 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation. Check-in hours are 1-4:30 PM on Saturday and Sunday.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has indicated there is a carbon monoxide detector on the property.

Host has indicated there is a smoke detector on the property.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: GBP 200.00.

Cleaning fee: GBP 85 per accommodation, per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Palace Gardens Terrace, London, England, W2 4JN

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.