5 Swiss Hotel

4.4/5(192 Reviews) rating

3 Star Hotel

1/82

About hotel

Welcome to 5 Swiss Hotel, the perfect choice for your next trip to Kigali. Strategically located at KN 25 Street 2, Kiyovu, Rwanda, our hotel offers affordable accommodations suitable for a variety of travelers. Conveniently situated near top attractions such as Union Trade Center and Ntarama Church, our luxurious haven guarantees a captivating experience. As you enter our elegantly designed guestrooms, you will be struck by the perfect combination of sophistication and comfort. Each of our 14 rooms features modern amenities, including minibars and LCD televisions, ensuring a convenient and enjoyable stay. With complimentary Wi-Fi access, you can easily stay connected with the rest of the world while relaxing in your room complete with soft slippers and a hairdryer. But our hotel offers more than just a prime location. Our proximity to must-see destinations like the Kigali Genocide Memorial Centre and Club Rafiki makes us the ideal choice for travelers looking to explore the city's main attractions. And for business travelers, our strategic location near the Kigali Business Centre and University of Kigali ensures ease of travel. At 5 Swiss Hotel, we make it our top priority to cater to your every need. Our multilingual staff and 24-hour front desk are always at your service, ensuring a seamless stay. Plus, with complimentary luggage storage, you can explore the city without any worries. Savor the breathtaking views of Kigali from our terrace and garden, or stay connected with complimentary Wi-Fi throughout the hotel. And when hunger strikes, indulge in delectable meals at our on-site restaurant or unwind with a drink at the bar/lounge. Don't forget to start your day off right with our complimentary buffet breakfast, served daily. Book your stay at 5 Swiss Hotel Online today and escape the ordinary to experience the extraordinary. Our promise is to make your trip to Kigali truly unforgettable with our affordable 5 Swiss Hotel room prices and top-notch services. Hurry and make your reservation now!

Highlights

• Central location, minutes from Union Trade Center and Ntarama Church • Easy access to Kigali Convention Centre and Genocide Memorial Centre (3.2km and 2.4km respectively) • Luxurious and comfortable guestrooms equipped with modern amenities • Free WiFi and satellite TV for entertainment, daily housekeeping • Nearby attractions include Club Rafiki, Ryi'nyamirambo Market, and Kigali Heights • Ideal for both business and casual travelers • Beautiful views from terrace and garden, with complimentary WiFi access • 24-hour front desk, multilingual staff, and luggage storage for convenience • Option for on-site dining and room service, plus a bar/lounge • Complimentary buffet breakfast served daily for guests.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Contactless check-in is available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Contactless check-in is available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹6,541

₹10,230

36% OFF

+ ₹1,397 taxes / night

Earn 79 Reward Points

Flat ₹1,134.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹6,541

₹10,230

36% OFF

+ ₹1,397 taxes / night

Update Price

Earn 79 Reward Points

Flat ₹1,134.13 off included with coupon INTSTAY

Amenities

Location

KN 25 St, Kigali

View on Maps

Ratings & Reviews

4.4/5

192 Ratings

Dawn Elsbree

5/5

21 Nov, 2023

Comfortable, spotlessly clean rooms in a pleasant neighborhood close to shopping and attractions. Great breakfast and professional welcoming staff. Bonus for us was laundry service is included!

Lauren Watkins

5/5

29 Jul, 2023

I highly recommend this hotel for doing business in the city. It’s close to everything and easy to walk around from here. The staff and owners are so friendly (special thanks to William and Nadine). The breakfast and cappuccino is excellent. Not all rooms have AC so be sure to ask. Would stay here again.

Faith The Bushgirl

5/5

14 Jul, 2023

Such a calm yet tranquil place it feels like a paradise in the middle of the city. Perfectly greener than you would expect. I loved the fact that is had such fresh ripped fruits in the compound. Meaning you get juice and food fresh from the farm. Not the usually ordinary hotels Swiss is a small but big at service kind of hotel with such dedicated staff very friendly with beautiful smiles, in a perfect location not forgetting the lovely sound of birds calling in the tree canopies because it’s nested in tresses. If you’re a nature lover and looking for a place to relax in the middle of a city, then I highly recommend 5 swiss. I had a watermelon juice that was very nicely blended to perfection

Dawn Elsbree

5/5

21 Nov, 2023

Comfortable, spotlessly clean rooms in a pleasant neighborhood close to shopping and attractions. Great breakfast and professional welcoming staff. Bonus for us was laundry service is included!

Lauren Watkins

5/5

29 Jul, 2023

Faith The Bushgirl

5/5

14 Jul, 2023

B Blonder

5/5

29 Jul, 2023

Wonderful stay! Rooms are comfortable and the staff is the best. Special thanks to Nadine, Berlise, Sounaya, Widad and everyone who made us feel right at home. Location is central for business and the breakfasts are delicious.

Olawale Samuel

4/5

26 Feb, 2023

For a 3-Star hotel, it is fantastic! Location: 5X. It is located by the President's residence Service: Another 5X here. They are good to respond and resolve your queries. Food: Not so fantastic Rooms: Basic. No AC in most of the rooms. I was there for about 16 days.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.