9Hotel Mercy

4.3/5(520 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/81

About hotel

Located in the vibrant and diverse city of Lisbon, 9Hotel Mercy offers affordable and stylish accommodations suitable for every traveler. Nestled on Rua da Misericórdia, this chic 4-star hotel is just a short drive from the bustling Rossio Square and a quick stroll from the historical Belém Tower. Its central location is perfect for avid explorers, while also providing a peaceful haven from the city's hustle and bustle. Step into one of the 47 beautifully designed and air-conditioned rooms and experience a sense of luxury and sophistication. Equipped with modern amenities such as iPod docking stations and flat-screen TVs with digital programming, each room offers all the comforts you need for a relaxing stay. Stay connected with complimentary Wi-Fi and pamper yourself in the en-suite bathroom, complete with plush towels, complimentary toiletries, and indulgent rainfall showerheads. Convenience is key at 9Hotel Mercy, as it is situated near popular attractions like the historic Fado in Chiado, Camões Square, and the stunning Carmo Convent. In just a 5-minute walk, you can also reach the charming Fernando Pessoa Statue and soak in the vibrant atmosphere of Príncipe Real Square. For breathtaking city views, a leisurely 10-minute stroll will take you to the Santa Catarina Viewpoint. Once you've explored the city, unwind on the hotel's terrace or catch up on work at the business center, featuring complimentary Wi-Fi. The hotel also offers concierge services and dry cleaning/laundry services to make your stay as comfortable as possible. With the option of airport shuttle service for a surcharge, getting to the hotel from Humberto Delgado Airport, just 11.9km away, is a breeze. Start your day with a delicious buffet breakfast at the hotel's dining room or enjoy a refreshing drink at the on-site bar. With its prime location, modern amenities, and excellent service, 9Hotel Mercy is the ideal choice for a wonderful stay in Lisbon. Discover the charm of this remarkable city while enjoying the comfort and convenience of 9Hotel Mercy - where luxury meets affordability. Book 9Hotel Mercy online today and experience the upscale and budget-friendly options it has to offer.

Highlights

• Centrally located 4-star hotel in Lisbon • 1-minute drive from Rossio Square and 8 minutes from Belém Tower • Comfortable and stylish rooms with air conditioning, free Wi-Fi, and iPod docking stations • Rainfall showerheads and complimentary toiletries in private bathrooms • Variety of nearby attractions, including Fado in Chiado, Camões Square, and Santa Justa Elevator • Terrace with stunning views • Business center and dry cleaning/laundry services available • Airport shuttle and concierge services offered • Bar/lounge and room service available • Buffet breakfasts served daily for an additional fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Library

Terrace

Concierge desk

Breakfast available

Coffee/tea

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Library

Terrace

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 15.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 7.

Pets cannot be left unattended.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 15.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Only dogs and cats are allowed.

Pets allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 7.

Pets cannot be left unattended.

₹11,755

₹16,191

27% OFF

+ ₹616 taxes / night

Earn 123 Reward Points

Flat ₹1,767.25 off included with coupon INTSTAY

Select Rooms

Classic Double Room

248 sq.ft (23.04 sq.mt)

Electric kettle

Ironing facilities

Soundproof

Minibar

Free toiletries

Safe

Room Service

Bathtub or shower

Body soap

Toilet paper

Shampoo

Private bathroom

Hairdryer

Housekeeping - daily

Air conditioning

Newspaper

Wheelchair

See All

OPTION 1

Partial Refundable

₹11,755

₹16,191

27% OFF

+ ₹616 taxes / night

Update Price

Earn 123 Reward Points

Flat ₹1,767.25 off included with coupon INTSTAY

Amenities

Location

R da Miseric�rdia, Lisbon, Lisboa Region, 1200-273

View on Maps

Ratings & Reviews

4.3/5

520 Ratings

Mark

3/5

22 Nov, 2023

Gave us a room right next to the elevator so a bit noisy and the rooms look smaller than the website so i guess that's creative photography. Apart from that a nice hotel located really well.

Grace Sadosky

4/5

10 Aug, 2023

Location of this hotel is great, we can walk everywhere. Our room was on the 5th floor, quiet with a nice view of the Castle. Lisbon was our last stop and so compared to all other hotels in our trip, service was efficient though not overly friendly (might be a big city thing). Overall decor is dark and somewhat nightclub-ish, even the breakfast area which doubled up as a bar so one has to be prepared.

Ron Perik

4/5

15 Dec, 2023

A very clean hotel with a good hospitality. Very friendly service. The location is on perfect walk distance to almost every monument.

Has Y

4/5

14 May, 2023

Great location, very central to all main sightseeing spots in Lisbon. Easy access to local trams. Great food places along the road. Hotel room was clean. Reception staff were generally friendly. Breakfast service was good. Orange juice at breakfast was not always fresh (had turned acidic on two days), fruit did always not taste fresh. (Hence 4/5 stars) Other than that, I enjoyed my stay here. Felt very safe too.

Mark

3/5

22 Nov, 2023

Gave us a room right next to the elevator so a bit noisy and the rooms look smaller than the website so i guess that's creative photography. Apart from that a nice hotel located really well.

Grace Sadosky

4/5

10 Aug, 2023

Ron Perik

4/5

15 Dec, 2023

A very clean hotel with a good hospitality. Very friendly service. The location is on perfect walk distance to almost every monument.

Kevin Kogel

5/5

10 Jan, 2024

Lovely hotel. Nice, calm and clean rooms. Location could not be better!

Has Y

4/5

14 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.