AC Hotel Atocha by Marriott

4.3/5(1.62K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

AC Hotel Atocha by Marriott exterior_detail

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About hotel

Experience true comfort and convenience at AC Hotel Atocha by Marriott. Situated on Calle de las Delicias, 42, Madrid 28045, Spain, our 4-star hotel offers affordable accommodations suitable for a variety of travelers. From the moment you step through our doors, you'll be captivated by the bustling city of Madrid and all its wonders. Our central location makes it the perfect base for exploring Madrid's top attractions, including the buzzing Puerta del Sol and Plaza Mayor, both just a short 5-minute drive away. You'll also find yourself within walking distance of the Atocha Station Memorial, Plaza del Emperador Carlos V, and the renowned Museo Nacional Centro de Arte Reina Sofía. Prepare to be amazed by the 161 modern and chic guestrooms, each exuding elegance and comfort. Unwind in a well-appointed room equipped with all the necessary amenities, including a minibar, flat-screen TV, and complimentary WiFi. Our private bathrooms offer a refreshing shower, along with luxurious toiletries and a bidet, ensuring a rejuvenating experience. While the city beckons, don't forget to take advantage of our exceptional on-site facilities, including a 24-hour fitness center, tranquil terrace, and lush garden with breathtaking views. Stay connected with complimentary wireless Internet access and stay informed with free newspapers available in the lobby. For business travelers, our hotel offers a range of amenities to cater to your needs, including a conference center with 2164 square feet of event space and a 24-hour front desk. Self-parking is also available for your convenience, allowing you to focus on your work without any distractions. Indulge your taste buds with mouth-watering Mediterranean cuisine at our on-site restaurant, or grab a quick snack at the snack bar/deli. As the day winds down, head to the bar/lounge to sip on a refreshing drink and prepare for a peaceful night's sleep. Experience the vibrant and rich culture of Madrid at AC Hotel Atocha by Marriott. With its prime location, modern amenities, and impeccable services, you won't find a better place to call home during your visit to the bustling city. So why wait? Book AC Hotel Atocha by Marriott room prices online now and get ready for an unforgettable stay.

Highlights

• Centrally located 4-star hotel in Madrid's Arganzuela district • Within a 5-minute drive of popular tourist spots like Puerta del Sol and Plaza Mayor • 161 spacious guestrooms with modern amenities including minibars and flat-screen TVs • Complimentary Wi-Fi available throughout the hotel • Various room options to suit both casual and business travelers • Close proximity to tourist attractions like Museo Nacional Centro de Arte Reina Sofía and Prado Museum (1-2 km) • Just 0.6 km from Atocha Station Memorial and 16.7 km from Adolfo Suarez Madrid-Barajas Airport • On-site 24-hour fitness center, terrace, and garden • Business amenities such as conference center and dry cleaning/laundry services • Restaurant, bar, and snack bar/deli for dining options. • Buffet breakfast available daily.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

161

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Accessible parking

Terrace

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Accessible parking

Terrace

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property uses solar energy.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹15,377

₹16,820

9% OFF

+ ₹1,540 taxes / night

Earn 169 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹15,377

₹16,820

9% OFF

+ ₹1,540 taxes / night

Update Price

Earn 169 Reward Points

Amenities

Location

Delicias, Madrid, Community of Madrid, 28045

View on Maps

Ratings & Reviews

4.3/5

1.62K Ratings

Tom Finney

5/5

3 Jan, 2024

We had a great stay here, only for one night. We checked in after our long flight from the US. The hotel staff were phenomenal, even sending a bottle of champagne to our room, my birthday was the day before. Breakfast was fantastic and the staff in general, just great. My son lost his phone outside the hotel as we were heading to the train station. Luckily a very nice person found it, we called them and they returned it to the front desk. The front desk worked with me to get it Barcelona for us to pick up. They packaged it, really well, and labeled it, even texted me when it was picked up. I can't say enough about the staff and the hotel. Great recommendations and super nice people.

Christine Hwang

1/5

19 Nov, 2023

I have used the Marriott for a very long time and always found it quite reliable especially when traveling on business, so I expected the same with this hotel. I’ve even lived in one of its residences and have always been happy with the service. However, this Marriott is horrible. The staff at the front desk was so rude that I am sure that I will never use this hotel again. I’ve had two interactions with this staff and both times, he was condescending, unpleasant, and rude. He only started acting friendly when I expressed my frustration. The room, at first glance, looks clean. However, I was overwhelmed by the smell of cigarettes and the toilet had not been cleaned. Thankfully, the windows open unlike most hotels these days. The gym is not a gym. There is one treadmill and two stationary bicycles. That’s it. There is nothing else in this gym. No free weights, nothing. Just an empty space with lots of towels. Not coming back here and I must say once again, the staff at reception is the rudest hotel staff I have met in my entire life.

Michael Decker

4/5

15 Nov, 2023

The hotel is very close to the train station. You would never know as it is very quiet. The hotel is nice but with black walls it makes the interior very dark. The room has plenty of space for two people. The odd thing was the shower was in the middle of the room for all to watch you shower. The breakfast was expensive for 20 euros each. We only had it for one morning.

Lucy Couldwell

4/5

25 Sep, 2023

The staff were friendly, the bar was nice and it was well connected in terms of location. The rooms were lovely inside but I found the bed hard, and the walls were thin you could hear the cleaners early in the morning people walking in the corridor even snoring through the walls one night. The breakfast had limited gluten free options, yoghurt boiled egg bananas, they did have some gf cereal but it was open and next to normal cereal which would have cross contamination. Nice coffee and juices! The gym was very small and limited would be great to get some weights in there

zhang star

4/5

15 Sep, 2023

Pro: 1. Definitely great room, clean and large. Especially it s very quiet in the building in the garden. Sound-proofing is quite good in the room as well, no need to worry about noisy neighbors. 2. Good location, very near to the station, but you don't hear the noise from trains etc. 3. Service: the reception staff are very kind. Com: 1. Although the breakfast is standard / not bad, Please absolutely avoid ordering food through room service. I ordered a beef hamburger with iberian ham and cheese - look what i got - barely a piece of ham, bread i thought was biscuit since it was so hard. Absolutely terrible! I hope this is only one-off. Doesn't live to Marriot standard.

Tom Finney

5/5

3 Jan, 2024

Christine Hwang

1/5

19 Nov, 2023

Michael Decker

4/5

15 Nov, 2023

Lucy Couldwell

4/5

25 Sep, 2023

zhang star

4/5

15 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.