AC Hotel by Marriott Phoenix Biltmore

4.6/5(554 Reviews) rating

3 Star Hotel locationPin

Phoenix, Arizona

AC Hotel by Marriott Phoenix Biltmore exterior_detail

1/87

About hotel

Experience the epitome of modern sophistication and convenience at our luxurious AC Hotel by Marriott Phoenix Biltmore, located in the bustling Phoenix (Camelback East) neighborhood. Our prime address at 2811 East Camelback Road, Arizona85016, United States puts you just moments away from popular attractions such as breathtaking Camelback Mountain and renowned Phoenix Convention Center. As soon as you step into our welcoming and elegant lobby, you'll be immersed in a perfect blend of sleek and stylish design, creating the perfect ambiance for your stay. Our 160 spacious guest rooms offer plush pillowtop beds and modern amenities, including refrigerators and LED televisions. Stay connected with complimentary high-speed internet and indulge in a refreshing rainfall showerhead and complimentary toiletries in your luxurious private bathroom. Take advantage of our on-site amenities, including a refreshing outdoor pool and a 24-hour fitness center to maintain your fitness routine while on the road. Need to work? Our fully-equipped business center and event spaces have everything you need. And when hunger strikes, treat yourself to delicious cuisine at our restaurant or unwind with a drink at our bar. Beyond the hotel, you'll find plenty of entertainment options, from high-end shopping at Biltmore Fashion Park to a round of golf at the prestigious Arizona Biltmore Country Club, or a tour of the grand Wrigley Mansion. With the Phoenix Sky Harbor International Airport just a short 13.4 km away, getting to and from our hotel is a breeze. Experience the perfect combination of luxurious comfort and convenience at AC Hotel by Marriott Phoenix Biltmore. Book your stay with us today and embark on an unforgettable journey. Don't wait, book AC Hotel by Marriott Phoenix Biltmore Online now to take advantage of affordable room prices and discover all that Phoenix has to offer.

Highlights

• Located in Phoenix's Camelback East neighborhood • 15-minute drive to Camelback Mountain and Phoenix Convention Center • Close to top attractions such as Biltmore Fashion Park and Papago Park • Range of room options, from luxury to budget, with amenities like refrigerators and LED TVs • Complimentary Wi-Fi and cable programming • Rainfall showerheads and complimentary toiletries in private bathrooms • Outdoor pool and 24-hour fitness center for leisure activities • Business amenities including a business center and meeting rooms • On-site restaurant and bar/lounge • Buffet breakfasts served on weekdays (fee may apply) • Within 12.4 km of Chase Field and Footprint Center • Distances to the airport: 13.4 km to Phoenix Sky Harbor Intl. Airport, 25.8 km to Scottsdale, 31.3 km to Phoenix Deer Valley Airport, 41.7 km to Mesa, and 44.8 km to Chandler • Express check-in and check-out • Gift shops/newsstands on site • Free self parking available • Catering to both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

160

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Accessible parking

Library

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Swimming Pool

Accessible parking

Library

Activities

Hiking

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 18.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 40.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in kg is 18.

Only dogs are allowed.

Service animals are allowed.

Pet max weight (per pet) in lb is 40.

₹19,010

₹20,517

7% OFF

+ ₹2,327 taxes / night

Earn 213 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹19,010

₹20,517

7% OFF

+ ₹2,327 taxes / night

Update Price

Earn 213 Reward Points

Amenities

Location

Camelback, Phoenix, Arizona, 85016

View on Maps

Ratings & Reviews

4.6/5

554 Ratings

Kelly Rickard, Realtor

5/5

19 Dec, 2023

We really enjoyed this hotel. The staff is super friendly and goes beyond to provide exceptional service. The rooms are modern, simple and clean. No nasty carpet! It is small but has everything a person could need…a bar with food service, an outdoor heated pool, workout room and an exceptional breakfast buffet. We truly enjoyed our stay here and will definitely return.

Cort Pouncey

5/5

5 Jan, 2024

My family and I stayed here a couple of nights visiting from out of town. The hotel and our room was clean and staff were friendly. I can’t speak to the housekeeping, as we had our DND sign on the door our entire stay. The hotel was very kept and they had a few fun things in the lobby, like human-sized connect four. We appreciate that there was not much noise throughout the hallways on the third floor, but we also were there during the work week and not a weekend. Our room had a great view of the Camel Back Mountain and traffic wasn’t too loud. The place felt pretty safe and security was patrolling the grounds checking the gates at night to ensure they were locked. The bar was awesome, but Mr. Wayne , one of the bartenders there, made it all worth the while!! I had a cocktail called Lavender Bees Knees , and Wayne made it perfectly every time !! He was so kind and his hospitality was immaculate! We didn’t even want to scope out other bars because of his service. Overall , we’ve enjoyed our stay and would definitely come back here when we visit again!

Smita Pathak

5/5

9 Jan, 2024

This hotel was nicer than a lot of 4 star hotels I've stayed at - I was floored. Everything was clean and new- I would stay here again 100X. The pool was very warm in late December, I saw many guests using it and regretted not bringing my own swimsuit. The beds were very comfortable and I don't have a single suggestion for improvement- we will definitely be staying here again for Scottsdale visits.

Madeleine Hanlon Azar

4/5

11 Dec, 2023

We have been staying here annually since 2018, but we will not be staying here again. Unfortunately the service has gone way down since 2018. The housekeepers to not do anything more than leave new towels which was disappointing, had to ask front desk for more waters, coffee, and other essentials that are typically replenished during housekeeping. The creamer provided for coffee in the room was expired. And when exiting the room to the hallway we were hit with a foul sewage smell, they must be having plumbing issues but it was absolutely disgusting smelling we had to run from our room to the elevator. Snacks in snack bar were expired and the other option was $16 breakfast… no thank you. Highlights: location, party in the lobby if you’re into that. And staff is friendly.

Cameron Rollins

5/5

14 Dec, 2023

My wife and I recently stayed at the Marriott AC Biltmore in Arizona, and we were blown away by the experience. We'll definitely be returning and recommending it to friends and family in the area. The standout service came from Jordan, the fantastic bartender who crafted amazing drinks and mocktails, Merissa at the front desk who made check-in a breeze, Bassim who went above and beyond with special requests, and Jessica, who ensured all our needs were met, from early check-in to local entertainment suggestions. The hotel's decor and aroma were masterfully selected, creating a perfect blend of elegance and charm. This was one of the best hotel experiences we've ever had, and we can't wait to return. Thanks to the entire Marriott AC Biltmore team for an unforgettable stay!

Kelly Rickard, Realtor

5/5

19 Dec, 2023

Cort Pouncey

5/5

5 Jan, 2024

Smita Pathak

5/5

9 Jan, 2024

Madeleine Hanlon Azar

4/5

11 Dec, 2023

Cameron Rollins

5/5

14 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.