AC Hotel by Marriott Tokyo Ginza

4.3/5(592 Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

AC Hotel by Marriott Tokyo Ginza exterior_detail

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About hotel

Immerse yourself in the luxurious and convenient world of AC Hotel by Marriott Tokyo Ginza. Our 4-star hotel boasts a prime location in the bustling Ginza district, just a short 15-minute drive from iconic landmarks like Tokyo Tower and the Imperial Palace. Our 296 beautifully designed guestrooms offer a peaceful sanctuary amidst the vibrant city. Stay connected with flat-screen TVs and complimentary Wi-Fi, and indulge in a spa-like experience in the modern bathroom equipped with a bathtub, shower, and complimentary toiletries. For added convenience, each room also features a desk and coffee/tea maker, with our diligent housekeeping ensuring a hassle-free stay. Discover the lively neighborhood of Ginza, a cultural and commercial mecca just steps away from our hotel. Stroll through the renowned Ginza Six shopping mall, catch a performance at the iconic Kabuki-za Theatre, or immerse yourself in the bustling atmosphere of the Tsukiji Outer Market. With easy access to public transportation, popular destinations like Tokyo Midtown Hibiya and the Imperial Palace are within reach. After a day of adventure, return to our hotel for complimentary Wi-Fi and attentive concierge services. Business travelers can take advantage of our well-equipped business center and professional dry cleaning and laundry services. End your day with a delicious meal at AC Kitchen, our on-site restaurant, and unwind with a drink at our chic bar/lounge. Experience the heart of Tokyo in style with a stay at AC Hotel by Marriott Tokyo Ginza. Book your affordable accommodations online and enjoy modern luxury, convenience, and top-notch service at our address, 6-14-7 Ginza, Chuo-ku, Tokyo 104-0061, Japan.

Highlights

• Prime location in Tokyo's bustling Ginza district • Within 15 minutes drive from Tokyo Tower and Imperial Palace • Luxurious 4-star hotel with 296 modern guestrooms • Free WiFi and satellite TV for entertainment • Easy access to popular tourist spots, including Ginza Six and Kabuki-za Theatre • Close proximity to Shinbashi Theatre and Tsukiji Outer Market • On-site AC Kitchen restaurant and bar/lounge for dining options • Complimentary concierge services and business center for convenience • Self-parking available for a fee • 19.4 km from Haneda Airport and 67.5 km from Narita Intl. Airport • Ideal for both casual and business travelers seeking comfort and convenience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

296

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Concierge desk

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Concierge desk

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Children stay free when occupying the parent or guardian's room, using existing bedding.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹39,445

₹42,115

6% OFF

+ ₹10,465 taxes / night

Earn 499 Reward Points

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Refundable

₹39,445

₹42,115

6% OFF

+ ₹10,465 taxes / night

Update Price

Earn 499 Reward Points

Amenities

Location

Ginza, Tokyo, Tokyo (prefecture), 104-0061

View on Maps

Ratings & Reviews

4.3/5

592 Ratings

Yao Zhang

1/5

31 Jan, 2024

Stayed there for 3 days, didn’t need room service, and I called the get a bar soap, they said they don’t have bar soap, they asked me to use the soap in the shower, I was very confused. The next day I went straight to the cleaners and asked for a soap, they have bar soaps in the cart, I really don’t understand why they refused to give me a bar soap. Our room was clean and modern, but unfortunately they gave us an inside facing room. Therefore, we looked out the window and only could see three walls in the shaft. No natural daylight could come down the shaft, so it always looked dark and gloomy. When I checked out, I was eating at the lobby, the couch area said no food allowed, breakfast are said all reserved, so I was eating very quickly at the bar. The concierge then brought a very big sign from the conference area that said “No Food Allowed”, which was very embarrassing, especially since there wasn’t a sign at the bar area saying no food allowed. Finally, the coffee machine in the room was very disgusting. I ran two full bottles of water through it just to clean it out, but the water was still murky and smelly. Definitely not durable to make a coffee. Very disappointed in paying top dollar for a premium hotel and getting a substandard experience.

Ainsley Freshour

5/5

28 Jan, 2024

Great hotel! I prefer to stay a bit grungy in the Shinjuku district, but this was a really nice upscale way to and our trip. If you are looking for American luxury, this is it. Don't miss breakfast because it's the BOMB!

Kyle Jean

4/5

29 Jan, 2024

Great location, beautiful hotel and very nice staff, the only reason I gave it 4 stars instead of 5, is that if you get a lower level floor (we were on floor four), it may be hard to sleep at night depending upon how active the streets outside are. We brought a pocket white noise machine for our trip so it didn't bother us, but if we didn't have that it would've been a little tough to sleep.

Cheryl Yong

4/5

24 Oct, 2023

Stayed in this property for my recent business trip in Japan. It was the first time that i booked with this property as it happened to the be peak season and all hotels were full. However that said, am glad i made this decision. The experience was pleasant from arrival to departure. Upon arrival, i was informed that room was upgraded, however, i was early, they would need some more time to prepare the room and asked what time i will be back as I told them that i would need to run some errands. Hours later when I returned, the room was ready, and i was glad that my requests were kept in mind (room near the elevator, king-sized bed etc) and most importantly they gave me a room that was facing the ‘city’ instead of ‘no view’. The room was clean, neat and spacious, unlike what was reviewed by other guests. Speed of service was commendable, I requested for laundry service, the next day, my laundry was picked up and was delivered earlier and nicely folder and ironed. Having been on the road for more than a week, nothing beats staying in a hotel that is comfortable, cosy and definitely made the last leg of the business trip less tiring before returning back to home. And of cos, location was great as it was within walking distance to my meeting venue and its in Ginza. Will definitely be back be it leisure or business! 👍🏻👍🏻

A A chong

1/5

28 Oct, 2023

Over 20 years loyal to Marriott, and this experience pretty much sums up the level of their service post quarantine. Arriving first time from NY, I was hoping my room my available. I checked in. No thanks for gold/platinum elite. He just says your room isn’t ready maybe this afternoon. He points to a corner with a bunch of stuff and said I could leave my luggage and come back this afternoon. It’s 6am local time on a Sunday…. Where am I going???? He doesn’t give me a water or any recommendations on what to do for 6-7 hours. I said is there a place to sit. He points to a couch. First experience in Tokyo and I am Not impressed. I cancelled and went to another hotel. On the basis of check in, I wouldn’t recommend. And it’s a nice area but not around in the form of shopping or dining.

Yao Zhang

1/5

31 Jan, 2024

Ainsley Freshour

5/5

28 Jan, 2024

Kyle Jean

4/5

29 Jan, 2024

Cheryl Yong

4/5

24 Oct, 2023

A A chong

1/5

28 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.