Ailen Hotel

3.9/5(204 Reviews) rating

2 Star Hotel locationPin

Ho Chi Minh City, Binh Duong

1/73

About hotel

Welcome to the bustling streets of Ho Chi Minh City, where Ailen Garden Hotel awaits to offer you a comfortable and affordable stay. Conveniently located at 283/33 Pham Ngu Lao Street, District 1, Vietnam, our hotel is a hidden gem in the lively district, just a stone's throw away from the bustling Bui Vien Walking Street. At Ailen Garden Hotel, we understand that travelers have different budgets. That's why we offer a variety of room options at competitive Ailen Garden Hotel room prices. You can easily book Ailen Garden Hotel online and secure your perfect room. Our strategic location makes it easy for guests to explore popular attractions such as the vibrant Ben Thanh Market and Saigon Square, as well as the serene Saigon Zoo and Botanic Garden - all within a mere 3-minute drive. And when it's time to relax, our 11 luxurious guestrooms equipped with modern amenities will ensure a comfortable stay. Whether you are in Ho Chi Minh City for business or leisure, our hotel has got you covered. Business travelers will appreciate our terrace and complimentary Wi-Fi, while leisure travelers can indulge in the plush beds and entertainment options on the smart TV. Complimentary Wi-Fi is available throughout the hotel, and our guests can rejuvenate with our rainfall showerheads and complimentary toiletries in the private bathrooms. Immerse yourself in the local culture by taking a stroll through the nearby Pham Ngu Lao Backpacker Area and Pham Ngu Lao Street, or explore the beautiful September 23 Park and Tao Dan Park for a morning jog or leisurely walk. Our hotel also offers convenience and comfort with services such as dry cleaning/laundry, 24-hour front desk, and luggage storage. With free self-parking available, you can easily explore the city by car. And for a true taste of Vietnam, dine at our on-site restaurant or take advantage of our room service. With only 8.3 km from the Tan Son Nhat International Airport, Ailen Garden Hotel is the ideal choice for travelers looking to experience the best of Ho Chi Minh City. So don't hesitate, book Ailen Garden Hotel online and let us be your home away from home in this vibrant city. Experience affordable accommodations and convenient amenities at Ailen Garden Hotel.

Highlights

• Located steps from Bui Vien Walking Street in District 1 • Only 3-minute drive from Ben Thanh Market • 11 guestrooms with smart TVs and free Wi-Fi • Rainfall showers with complimentary toiletries • Closest airport: Tan Son Nhat Intl. Airport (8.3 km) • Closest railway station: Pham Ngu Lao Backpacker Area (0.1 km) • Proximity to tourist attractions (distances displayed in miles): • - Bui Vien Walking Street (0.2 km) • - Ben Thanh Market (0.8 km) • - Saigon Square (1.2 km) • - Saigon Zoo and Botanic Garden (2.7 km) • - Ho Chi Minh City Museum of Fine Arts (1.3 km) • - Golden Dragon Water Puppet Theatre (1.4 km) • - Ho Chi Minh City Hall Square (1.7 km) • Suitable for casual and business travelers • Amenities: complimentary Wi-Fi, terrace, restaurant • Business amenities: 24-hour front desk, dry cleaning, luggage storage • Budget-friendly option in the heart of the city

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Terrace

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Terrace

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹2,076

₹4,294

52% OFF

+ ₹263 taxes / night

Earn 23 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,076

₹4,294

52% OFF

+ ₹263 taxes / night

Update Price

Earn 23 Reward Points

Amenities

Location

Ph__ng Ph_m Ng_ L�o, Ho Chi Minh City, Binh Duong

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Ratings & Reviews

3.9/5

204 Ratings

Mia Rose Lindsay

5/5

6 Dec, 2023

Such lovely staff, so helpful and kind. Always greeted us with a smile as we came in and out. They let us check in early and gave us a lovely spacious room on a nice little street with great facilities on it (spa, laundry and circle k around the corner). Very clean room and great stay!

Alex McConnell

3/5

4 Jan, 2024

In backpacker's alley. Not much to say other than Vy, the check in person was nice and let us get into the room earlier than 2. Room was clean enough but the TV was broken and half black. Bathroom had a stall for shower and dispensers for soap and shampoo. Wouldn't suggest for families but we wanted somewhere near our bus stop for our final night. A lot of good local food nearby and central, too.

leah thomson

1/5

28 Dec, 2023

I booked Ailen Boutique hotel which is connected to this one. Very confusing, I think the name "Ailen Boutique" is advertised to avoid the negative reviews of this one, even though they are the same and connected. The room was filthy, hair all over the floor, dirty stained sheets, extremely run down interior, no hot water, moldy bathroom, loud at night and not at all like the photos. No one at the check in desk of Ailen Boutique, they kept running over from Ailen Garden which is next door. Avoid booking Ailen Garden and Ailen Boutique. Do not recommend.

Camilla Berntsen

1/5

23 Apr, 2023

It was terrible! No one was there when we came, and the door was locked into the hotel. So we had to wait several hours outside, in 35°c with our backpacks for someone to come. The room was old, worn down and dirty, there was spiderweb in the sealing and ants running up and down the walls. The only thing clean was the sheets. And it smelled like a bar, someone had smoked in the room. The smell did not go away. The receptionist failed to give us the code for the hotel door, so when we came back late in the evening to sleep, we could not get in. Luckily some random dude who had stayed there the week before passed us and helped us in. Is says 24/7 reception, this is not true at all. We tried to call the number on the sogn, it was not a functionimg number. Says breakfast including, there was no breakfast. The location is fine . Everything else was so bad - don't go!

Laura Kuklova

2/5

7 Jul, 2022

As many others, we booked this place based on good but OLD reviews on booking. We got in late at night and I must say Mimi was very helpful with our check in. Nonetheless since we stayed in different hotel of this owner, we ended up walking around the streets at 3am after 39 hours of traveling completely exhausted. Finally we found this places, cockroaches welcomed us and we got our room. That room was just a disaster, not clean, loud, cold water only, smelly, definitely not what we booked on booking. Also, there was no breakfast in the morning. Next morning we talked to the owner, she had the same apology about room not being cleaned and if we can stay there for another night. We said ok and after two nights moved to better looking place from booking pictures... The owner canceled our reservation on booking, I assume so she saves money and also so we can't rate our stay there. Not fair!

Mia Rose Lindsay

5/5

6 Dec, 2023

Alex McConnell

3/5

4 Jan, 2024

leah thomson

1/5

28 Dec, 2023

Camilla Berntsen

1/5

23 Apr, 2023

Laura Kuklova

2/5

7 Jul, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.