Ajisai Onsen Ryokan

4.2/5(83 Reviews) rating

4 Star Hotel locationPin

Hakone, Kanagawa (prefecture)

1/96

About hotel

Experience the serene beauty of Japan at Ajisai Onsen Ryokan, located in the idyllic Gora district of Hakone. Our prime location offers the best of both worlds - peaceful tranquility and easy access to the popular attractions of Lake Ashi and the Hakone Museum of Art. Our address is 1320-653, Gora, Kanagawa250-0408, Japan, making it easy for you to reach us. Step inside our intimate ryokan and be transported to a world of traditional Japanese elegance. Our 6 spacious guest rooms are carefully decorated with authentic elements, providing a truly immersive experience. Each room is equipped with modern amenities for your comfort, including complimentary Wi-Fi. Our serene onsen hot springs offer a soothing retreat after a day of exploration, while our tranquil garden provides stunning views of the mountains. At Ajisai Onsen Ryokan, we offer more than just affordable accommodations. Immerse yourself in the rich culture of Hakone by visiting nearby attractions such as the Hakone Gora Park and Open Air Museum. For a truly unforgettable experience, take a short trip to Ōwakudani and admire the majestic Mount Fuji while soaking in the rejuvenating hot springs. After a day of adventure, return to our ryokan and indulge in a delicious breakfast of local cuisine, served daily. Our friendly and multilingual staff are available to assist you with any needs throughout your stay. We also provide luggage storage and parking facilities for your convenience. Relish in the traditional elegance and relaxation of Japanese culture at Ajisai Onsen Ryokan in Hakone's Gora district. Lose yourself in the tranquility of our surroundings and leave the rest to us. Book your stay with us online now and discover the beauty of Hakone in an authentic and unforgettable way. Don't forget to mention "Ajisai Onsen Ryokan room prices" and "Book Ajisai Onsen Ryokan Online" during your booking to receive the best rates.

Highlights

• Located in picturesque Hakone (Gora) • Within 15-minute drive of popular tourist attractions such as Lake Ashi and Hakone Museum of Art • Only 1.7 km from Hakone Kowakien Yunessun and 18.5 km from Gotemba Premium Outlets for convenient shopping • Luxurious and comfortable stay in one of our 6 guestrooms with free WiFi and complimentary toiletries • Hot spring onsen and garden views for a revitalizing and peaceful retreat • Ideal for both casual and business travelers • Multilingual staff, luggage storage, and free self-parking for added convenience • Local cuisine breakfast available daily for a fee • Close proximity to popular attractions such as Hakone Gora Park, Hakone Open Air Museum, and Hakone Ropeway • Easy access to Hakone Geo Museum, Pola Museum of Art, and Museum of the Little Prince for cultural experiences • Airport: 76.5 km, Railway station: 1.3 km • Affordable budget option for those seeking a relaxing getaway

Quick Facts

Check-In

4:00 PM

Check-Out

10:30 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Vending machines

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Vending machines

Designated Smoking Areas

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Hot springs access available from 4:00 PM to midnight.

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Contactless check-out is available.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

The front desk is open during the following times: Monday - Sunday: 4:00 PM - 11:30 PM.

Monday - Sunday: 8:00 AM - 11:00 AM.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Unicode Support true.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Essential workers only - NO.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Hot springs access available from 4:00 PM to midnight.

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation..

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

The front desk is open during the following times: Monday - Sunday: 4:00 PM - 11:30 PM.

Monday - Sunday: 8:00 AM - 11:00 AM.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

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Amenities

Location

G_ra, Hakone, Kanagawa (prefecture), 250-0408

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Ratings & Reviews

4.2/5

83 Ratings

Uli K

5/5

24 Jan, 2024

This ryokan has beautiful rooms and the service was very friendly. If you want to have a private onsen where you also can take a few pictures, this is a good option. You can choose between three onsen and can book it two times per day. The rooms were beautiful and the service fullfilled our special requests with much love to detail. You have to walk a bit longer to get there but a bus station is around the corner. Would definetely recommend!

Sascha B.

1/5

7 Nov, 2023

Second Ryokan on my travel through Japan and unfortunately it was not as great as expected. The room was in a bad shape. The wall were quite damaged and badly fixed. The room was just cleaned properly on the surface. There are western beds but they are far away from Western standard. The breakfast was medium at best. The onsen was dirty from day two on. Which made it hard to enjoy. Fallen leaves in an onsen on the outside are fine but not collections of hairs. And as already mentioned in the other reviews the service was a nightmare. You have a menu with drinks, which are not available and on our last day we wanted a baggage lift down to the station as advertised, which also wasn't possible for our whole luggage (we travelled in a group of 5 people) since they explained to us that they don't have a car on that day or what so ever... Taking the price tag into account this was the worst stay I had in a pretty long time.

Daniela Jeldres

3/5

13 Nov, 2023

I think this ryokan is ok. It was clean, both rooms and the onsen, but there is room for improvement. We thought it was odd that the rooms didn’t have showers, so if you want to take one you must book the onsen. The WiFi was terrible, we had to use all of our data roaming. Breakfast was good, pretty traditional but I’m picky so not an standard. Rooms were very cold, and the heater took forever to heat up. I really liked the blackout curtains, and the beds were surprisingly comfy. It was overall a OK experience, but I expected more due to the price. Edit- also, they don’t have room service (cleaning, making beds change towels etc)

Leo Wainman-Sauda

5/5

23 Dec, 2023

We were in Japan for 10 days and this was by far my favorite part of our trip. We didn’t know if we would be able to find an onsen that would be safe/welcoming to us since we are both heavily tattooed and we’re a visibly LGBTQ couple. Ajisai checked those boxes for us. The room was cozy (we booked through Airbnb and only saw the listing for a Japanese style room, but the sleeping mats were very comfortable!) and the onsen baths were clean and hot. They even let us book an extra time slot in the bath because the ryokan wasn’t at full capacity. We tried 2 different baths, indoor & indoor/outdoor and enjoyed both. As others have mentioned, it is uphill from the station but we had no issue getting a taxi to the inn and back and forth for dinner (restaurants do close early, and some are cash only so be mindful. There is no ATM in town). Staff helpfully called the cab for us b/c of the language barrier. The taxis were booked up when we checked out, but the walk downhill was not bad. We recommend stopping at nearby Hakone No Mori No Pancake for breakfast.

Thali Sugisawa

5/5

29 Nov, 2023

We had a wonderful, relaxing and exclusive experience at Ajisai Onsen Ryokan. The staff was so kind and helpful during our 3-night stay. The breakfast was delicious, so carefully prepared. We also had dinner one night which was one of the best meals we had during our trip. The landscape in Hakone is marvelous in late November. After touring during the day, we enjoyed the indoor and outdoor onsen. If you understand the concept of a ryokan, Japanese culture, and want an exclusive experience in the mountains, Ajisai is for you.

Uli K

5/5

24 Jan, 2024

Sascha B.

1/5

7 Nov, 2023

Daniela Jeldres

3/5

13 Nov, 2023

Leo Wainman-Sauda

5/5

23 Dec, 2023

Thali Sugisawa

5/5

29 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.