Al Andalus Mall Hotel

4.3/5(2.85K Reviews) rating

4 Star Hotel

146

1/146

About hotel

Welcome to the Alandalus Mall Hotel, located at 8829 Al Amir Majid Road in the Makkah Province of Saudi Arabia. Our 4-star hotel offers the perfect combination of comfort, convenience, and luxury, with easy access to the bustling Alandalus Mall and top attractions such as King Abdulaziz University and Al Salaam Mall. Boasting 164 beautifully appointed guestrooms, our hotel caters to all types of travelers. Each room comes equipped with a full-sized refrigerator and microwave in the fully-equipped kitchen, perfect for those who prefer the comfort of home-cooked meals on their travels. Unwind in front of the 55-inch flat-screen TV and stay connected with complimentary Wi-Fi. Our generous-sized bathrooms feature deep soaking bathtubs and complimentary toiletries for a truly indulgent experience. At the Alandalus Mall Hotel, we understand that affordability is key. That's why we offer competitive Alandalus Mall Hotel room prices that are suitable for all budgets. Book Alandalus Mall Hotel Online now and enjoy the unbeatable location and abundance of amenities our hotel has to offer. Indulge in a refreshing dip in our outdoor pool or take in breathtaking views of the city from our terrace. Our hotel offers a range of exceptional services such as complimentary Wi-Fi, concierge assistance, and specialty wedding services. For our business travelers, we provide convenient amenities such as dry cleaning/laundry services, a 24-hour front desk, and luggage storage. After a productive day, unwind at The Hub, our on-site restaurant, and treat yourself to delectable meals and snacks. Or, head to the bar/lounge to socialize with fellow guests. At the Alandalus Mall Hotel, we strive to make your stay as comfortable and unforgettable as possible. And with the King Abdulaziz International Airport just a short distance away, reaching us is a breeze. Book now and experience the perfect blend of comfort and luxury at the Alandalus Mall Hotel.

Highlights

• Convenient location just steps from Alandalus Mall • Easy access to King Abdulaziz University and Al Salaam Mall • Luxurious 4-star hotel with 164 guestrooms featuring fully equipped kitchens • Entertainment options including 55-inch flat-screen TVs and complimentary Wi-Fi • Relaxing deep soaking bathtubs and daily housekeeping • Outdoor pool with terrace and free Wi-Fi throughout the hotel • Concierge services and wedding amenities available • Ideal for both casual and business travelers • 25 km from King Abdulaziz International Airport and 4.4 km from railway station • Close proximity to tourist attractions including Thalia Street and Nasseef House • On-site dining options at The Hub and a complimentary daily reception

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

164

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Accessible parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Children's Pool

Pool Table

Breakfast available

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Accessible parking

Designated Smoking Areas

Library

Terrace

Concierge desk

Banking services

Activities

Children's Pool

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in is available.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Couples wishing to share a room must provide proof of marriage..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in is available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹16,189

₹20,133

20% OFF

+ ₹4,230 taxes / night

Earn 204 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹16,189

₹20,133

20% OFF

+ ₹4,230 taxes / night

Update Price

Earn 204 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Jeddah, 8829

View on Maps

Ratings & Reviews

4.3/5

2.85K Ratings

Olly Barton

1/5

8 Dec, 2023

The location for me and my company is great and close to work. However, the hotel itself is dirty and I had to ask for my room to be cleaned after 2 days of no cleaning. Air con in the room doesn’t work well, came back from work one day to find all my clothes and bed sheets to be damp. Breakfast was very poor. The bread is all stale and as are the pastry’s. The coffee machine works intermittently and with no staff there on a daily basis it is difficult to get it to work again. We have an additional booking already for next week but after this we will not return.

Azizuddin Ali Mir

3/5

23 Nov, 2023

The staff is somewhat helpful... I think the hotel is undergoing renovation we can see the dust almost every where. The carpets are dirty, the electric fittings are coming off the ceiling. The management must look into it and get the things rectified. The breakfast are is clean, the variety is ok... but the fresh fruits (watermelon and the musk melon) are awesome and full of flavor. The manager, Mr. Rashid was helpful and catered to the guests needs. The other staff were stingy while providing water bottles, towels, soaps and shampoo etc. The entrance to the hotel was too complicated and confusing. We had to make several rounds before we found one. One of the entrances were also barricaded.

Shajil Melethil

1/5

24 Jan, 2024

I had very bad experience in the hotel. I choose this hotel when I visit in jeddah but I feel like in this visit that the customers are not important , they might have more customers due to some good thing like location, room and etc, but customer support is too bad. I would give just a star for that.

Olly Barton

1/5

8 Dec, 2023

Azizuddin Ali Mir

3/5

23 Nov, 2023

Shajil Melethil

1/5

24 Jan, 2024

Corey Clay

5/5

23 Oct, 2023

Whenvere I am in the area, I choose to stay at this hotel. The service is always exceptional. The rooms are also very clean. In addition, there is a delicious breakfast and dinner buffet. Another great plus is that it is connect to the mall where there is plenty of shopping and food options available.

Sahal Khoshhal

5/5

2 Jan, 2024

This hotel is recently acquired by Hilton. Still under updating by the new company. Good location and friendly staff. I loved that it is attached to Alandalus mall.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.