Al Marwa Rayhaan by Rotana

4.5/5(7.16K Reviews) rating

5 Star Hotel

Al Marwa Rayhaan by Rotana exterior_detail

115

1/115

About hotel

Escape to the lavish 5-star Al Marwa Rayhaan by Rotana hotel located in the heart of Mecca. Immerse yourself in the awe-inspiring Great Mosque of Mecca and legendary Well of Zamzam just a short 5-minute walk away. Our prime location on Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah24231, Saudi Arabia offers easy accessibility to these iconic attractions. Step into one of our 503 opulent rooms equipped with air-conditioning, fireplaces, and flat-screen TVs for ultimate comfort. Stay connected with complimentary WiFi and a variety of satellite channels for your leisure. In need of some peace and quiet to work? Our well-designed desks and phone lines have got you covered. Enjoy a hassle-free stay with a wide range of amenities and services provided exclusively for you. Take in breathtaking views from our rooftop terrace, stay connected with free WiFi, and let our concierge services cater to your every need. Don't forget to stop by our gift shop and newsstands for souvenirs for your loved ones. Our esteemed business travelers can take advantage of our business center and exclusive limo/town car service. We also offer dry cleaning and laundry services for added convenience. The King Abdulaziz International Airport is only 99 km away, making it easily accessible for travelers from afar. After a long day of exploring the vibrant city, indulge in delectable international cuisine at our two restaurants or order in 24-hour room service. Start your day off right with a delicious English breakfast, available every day for a minimal fee. Our affordable Al Marwa Rayhaan by Rotana room prices make it the perfect option for both work and leisure travelers. Don't miss out, book Al Marwa Rayhaan by Rotana online now and discover luxury at its finest in Mecca.

Highlights

• Located in the heart of Mecca, steps away from the Great Mosque and Well of Zamzam • Luxurious 5-star hotel with 503 air-conditioned rooms, fireplaces, and free Wi-Fi • Only 0.4 km from Abraj Al-Bait Towers and Kaaba, popular tourist attractions • 2 restaurants and rooftop terrace with stunning views of the city • Business amenities include a business center, limo/town car service, and dry cleaning • Conveniently close to King Abdulaziz Intl. Airport (99 km) and railway station (6.6 km) for easy travel access • Ideal for both casual and business travelers, with a variety of room options and amenities to suit all needs and budgets.

Quick Facts

Check-In

12:00 PM

Check-Out

1:00 PM

Rooms

503

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Breakfast available

Coffee/tea

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Bell staff/porter

On-Site parking

Concierge desk

Banking services

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Events/parties not allowed.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

No alcohol allowed onsite.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

A car is not required for transportation to and from this property..

Set meals are served in guestrooms only (no menus or public dining)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

Events/parties not allowed.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

No alcohol allowed onsite.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

No alcohol served onsite.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property..

Only Muslims are allowed to enter the holy cities of Mecca and Medina..

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property..

Couples wishing to share a room must provide proof of marriage..

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Alcohol is not served or permitted at this property..

A car is not required for transportation to and from this property..

Set meals are served in guestrooms only (no menus or public dining)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹19,604

₹23,522

17% OFF

+ ₹4,434 taxes / night

Earn 240 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,604

₹23,522

17% OFF

+ ₹4,434 taxes / night

Update Price

Earn 240 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Ajyad Street, Mecca, 24231

View on Maps

Ratings & Reviews

4.5/5

7.16K Ratings

Fahad Bashir

4/5

4 Jan, 2024

The service is a tale of two parts. The restaurant service is beyond amazing. Dining was one of my favourite experiences. The front desk is extremely cooperative. The housekeeping is another matter altogether. It feels like you have taken a wrong turn south to hell. They take ages when asked to make the room. They forget to replace towels, hand towels, shower mats, bathroom slippers and other accessories. I literally had to wait 3 hours for them to turn up to clean the room and asked them nicely to remember to replace towels, accessories and still they forgot. The rooms themselves are nice, comfortable and spacious. The beds and pillows are very comfortable. The elevators are numerous, adequately placed and quick. Apart from the housekeeping, the rest of the stay was a treat to visit.

Vee Verushka

5/5

19 Jan, 2024

Had a pleasant interaction with Chef Dito, and it was an overall great time. Especially a big fan of the food and drinks here. Potato wedges were great, as well as the pancakes and hummus. Also, I recommend asking for the cardamom milk tea, it’s very good (I took mine with 2 sugars).

Cheppully sheik mohammed

5/5

20 Dec, 2023

This was one of the best hotels we have stayed in. The room service was good. The room was clean and tidy and the room service cleans the room everyday too. Breakfast was so good too. Chef Mr. Ahmed korma takes care of our every need and makes us the food we need.He is a kind person. As a suggestion maybe can add some Indian food cause there are many Indians too. Thank you for an amazing stay at Rotana.

Fahad Bashir

4/5

4 Jan, 2024

Vee Verushka

5/5

19 Jan, 2024

Cheppully sheik mohammed

5/5

20 Dec, 2023

Imtiaz

5/5

20 Jan, 2024

Wasim was a great housekeeper. He really looked after my needs, always charismatic and happy to do his job, always made sure everything was very clean and always changed the pillow cases, bed sheets, towels and always provided new water bottles. He definitely made this trip a lot easier for us.

Sarah Islam

5/5

29 Dec, 2023

Overall, an amazing experience. I loved that it was connected to the Haram. I have no complaints about the location or their services. However, I will state that they do not provide microwaves in the hotel rooms nor warm outside food for guests, making it hard, especially with families with small children.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.