Alberni Jabal Hafeet Hotel

4.2/5(93 Reviews) locationPin

Al Ain, Abu Dhabi

1/29

About hotel

Welcome to Alberni Jabal Hafeet Hotel, a luxurious retreat in the heart of Al Ain, Abu Dhabi, United Arab Emirates. Situated just a 1-minute drive from Al Ain and 5 minutes from Jebel Hafeet Mountain, this exquisite spa hotel offers a perfect blend of modern sophistication and historic charm. With 48 guestrooms featuring minibars, LCD televisions, and complimentary wired and wireless Internet access, guests can enjoy a comfortable and connected stay. The hotel's prime location also provides easy access to iconic landmarks such as Green Mubazzarah Hot Springs and Al Ain Zoo, making it an ideal destination for discerning travelers. The nearest airports, Al Ain (AAN) and Abu Dhabi Intl. Airport (AUH), are conveniently located within reach. Step into the world of Alberni Jabal Hafeet Hotel and experience a seamless blend of luxury and convenience. The hotel's architectural elegance and interior design exude a sense of grandeur, with lavish furnishings and art collections creating an inviting atmosphere. From luxurious suites to spacious rooms with breathtaking views, every accommodation is designed to ensure a comfortable and memorable stay for every guest. Indulge in world-class amenities at Alberni Jabal Hafeet Hotel, including a full-service spa where guests can enjoy rejuvenating massages. Additional amenities such as complimentary wireless Internet access and concierge services enhance the overall guest experience. Business travelers will appreciate the complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is also available onsite for added convenience. Dining at Alberni Jabal Hafeet Hotel is a culinary delight, with two restaurants and a coffee shop/cafe offering a variety of dining options. Guests can quench their thirst at the bar/lounge and enjoy buffet breakfasts daily from 7:00 AM to 10:30 AM for a fee. Immerse yourself in the local culture and attractions near Alberni Jabal Hafeet Hotel, with easy access to Al Ain, Jebel Hafeet Mountain, and other nearby landmarks. Whether you're seeking relaxation or productivity, Alberni Jabal Hafeet Hotel caters to all your needs. Experience exceptional hospitality and personalized service that leaves a lasting impression on every visitor. Book Alberni Jabal Hafeet Hotel online and elevate your stay in Al Ain, Abu Dhabi, United Arab Emirates. Your luxurious retreat awaits at Jebel Hafeet Al Ain, Abu Dhabi, United Arab Emirates..

Highlights

• Well Situated in Al Ain, Alberni Jabal Hafeet Hotel is just a 1-minute drive from Al Ain and 5 minutes from Jebel Hafeet Mountain. • Explore nearby attractions such as Al Ain (0.1 km), Jebel Hafeet Mountain (2.8 km), and Green Mubazzarah Hot Springs (14.1 km). • Stay connected with complimentary wired and wireless Internet access in the 48 guestrooms, each equipped with minibars and LCD televisions. • Unwind at the full-service spa offering relaxing massages, or enjoy the complimentary wireless Internet access and concierge services. • Business amenities include complimentary wired Internet access, newspapers in the lobby, and dry cleaning/laundry services. • Indulge in a variety of dining options at the hotel's 2 restaurants and coffee shop/cafe, with a bar/lounge for your favorite drinks. • Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee, ensuring a great start to your day. • The nearest airports are Al Ain (AAN) at 42.4 km and Abu Dhabi Intl. Airport (AUH) at 166.4 km for convenient travel options. • Enjoy the proximity to cultural sites like St. Mary's Catholic Church, Sheikh Zayed Palace Museum, and Al Jahili Fort for a rich experience. • Take advantage of the hotel's free valet parking, making your stay hassle-free and convenient.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Breakfast available

Coffee/tea

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Accessible parking

Valet parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

City, Al Ain, Abu Dhabi

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Ratings & Reviews

4.2/5

93 Ratings

SJ P

5/5

7 Jan, 2024

"We recently stayed at this mountain hotel, and it was an absolutely delightful experience. The breathtaking views of the surrounding mountains added a serene touch to my stay. The staff was incredibly friendly and provided superb service throughout. The room was clean, comfortable, and well-appointed. We particularly enjoyed the swimming pool and the water slides. Overall, it was a memorable and pleasant stay"

Mudar halloum

1/5

28 Sep, 2023

My check-in experience at this hotel was an absolute nightmare. It all began with a receptionist who displayed a shocking lack of professionalism and basic courtesy. Despite checking in at 4 PM, which falls well within their designated check-in time, I was met with a dismissive and rude attitude. It was as though I was inconveniencing them by arriving at a reasonable hour. What added to the frustration was the fact that I had requested a late checkout, a simple and common courtesy that most hotels are willing to accommodate. However, the receptionist adamantly refused, displaying a complete lack of empathy or willingness to assist. But the disappointment didn't end there. When I sought the assistance of the manager to address these issues and provide feedback on the appalling behavior of their staff, I was met with further disappointment. The manager appeared careless and disinterested, showing no intention of rectifying the situation or ensuring that guests have a pleasant stay. The overall atmosphere and attitude of this hotel's staff were far from what one would expect from a reputable establishment. The utter disregard for customer service, from the receptionist to the manager, is inexcusable. I strongly advise against choosing this hotel for your stay. It's clear that they need a significant overhaul in both their staff training and management approach to meet even the most basic standards of hospitality.

Mais hihi

1/5

30 Jan, 2024

The worst hotel with the worst management! I havent seen any management like this I was supposed to have my engagement in in this hotel and was stuck between two dates and told the sales manager and he told me both dates are available And he took the confirmation from the management as per what he told me I asked him last time on the 21st of decemeber to send me the payment link and he said he will and until this day he didnt We called him yeaterday and he said the management didnt approve the event!!!! The engagement is one month from now! I spoke to the manager and he was clearly smoking shisha when talking to me and was very rude it was unbelievable And his answers were “i dont have a contract” CLEARLY he wouldve had a contract if they answered me with the payment links! The worst service and worst management!!!! I hope someone will take action with their rudeness

nayab younas

4/5

30 Dec, 2023

It was a good experience staying in Alberni Jabel hafeet hotel. The view was amazing with foggy and cold weather. Rooms and room service is good. The best part is the staff of sunset valley restaurant in Alberni hotel. We had a very good experience with Mr. Abdul in sunset valley restaurant. He was very welcoming and very cooperative. The other staff of the restaurant was also very good and we had a good experience with Mr Deepak also.

SJ P

5/5

7 Jan, 2024

Mudar halloum

1/5

28 Sep, 2023

Mais hihi

1/5

30 Jan, 2024

nayab younas

4/5

30 Dec, 2023

soha makhyoun

4/5

25 Nov, 2023

The hotel is very new, loved it.. amazing view, nice rooms, beautiful design but they still have a lot to improve The breakfast buffet doesn’t have a lot of varieties The pool needs to be heated And many other things to improve but the overall experience is different and lovely

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.