Aloft Chicago Mag Mile

4.1/5(1.25K Reviews) rating

3 Star Hotel locationPin

Chicago, Illinois

1/64

About hotel

Get ready to immerse yourself in the vibrant energy of Chicago at Aloft Chicago Mag Mile, a Marriott Hotel. Located at 243 E. Ontario, Illinois60611, United States, our hotel offers affordable accommodations suitable for a variety of people. Discover the bustling city and its many wonders while staying in the heart of it all. Upon stepping into one of our 337 modern and spacious rooms, you'll be captivated by the comfortable amenities and sleek design. Each room is equipped with air-conditioning, refrigerators, and LED televisions for your convenience. Plus, with complimentary Wi-Fi and cable programming, you can stay connected and never miss a beat. Don't just experience the city from the comfort of your room. Take a short 2-minute walk to popular attractions like Michigan Avenue, Millennium Park, and Navy Pier. Or, visit renowned Northwestern Memorial Hospital or indulge in a shopping spree at the nearby Chicago Place Mall. For business travelers, our hotel offers a business center and conference space to make your stay seamless. After a busy day, unwind in our indoor pool or break a sweat in our fitness center. Stay connected with complimentary Wi-Fi throughout the hotel and fuel up with delicious American cuisine at our on-site restaurant, Re Fuel. Don't miss our cooked-to-order breakfasts served daily. Make the most of your trip to Chicago by booking a stay at Aloft Chicago Mag Mile, a Marriott Hotel. Experience the city in style with our modern amenities and prime location. For affordable Aloft Chicago Mag Mile, a Marriott Hotel room prices, book Aloft Chicago Mag Mile, a Marriott Hotel Online today.

Highlights

• Located near popular Michigan Avenue • Short walking distance from Northwestern Memorial Hospital • Indoor pool and fitness center for leisure • Convenient for business travelers with business center and conference space • Rooms equipped with amenities such as refrigerators and LED televisions • Complimentary Wifi available • Rainfall showerheads in bathrooms • Proximity to top tourist attractions, including Millennium Park and Navy Pier • Variety of room options, including luxury, boutique, and budget • Airport and railway station distances displayed for easy transportation planning • American cuisine available at on-site restaurant with bar/lounge • Close proximity to restaurants, shopping, and entertainment on State Street • Pet-friendly accommodations available.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

337

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Banking services

Indoor pool

Pool Table

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Banking services

Indoor pool

Activities

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 150.00 per accommodation, per stay.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: USD 150.00 per accommodation, per stay.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

₹36,250

₹38,931

7% OFF

+ ₹5,095 taxes / night

Earn 413 Reward Points

Select Rooms

Room, 1 King Bed, City View

257 sq.ft (23.88 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Refrigerator

Safe

Adjoining rooms

Fire safety compliant

Private bath or shower

Air conditioning

Newspaper

Streaming Services

Private bathroom

See All

OPTION 1

Partial Refundable

₹36,250

₹38,931

7% OFF

+ ₹5,095 taxes / night

Update Price

Earn 413 Reward Points

Amenities

Location

None, Chicago, Illinois, 60611

View on Maps

Ratings & Reviews

4.1/5

1.25K Ratings

Monica Contreras

1/5

22 Jan, 2024

Service sucks, people in the front desk are rude and indifferent to guests and don't know anything about hospitality. We got stuck for 1 hour in one elevator and it was impossible to contact the lobby while stuck without signal in the elevator, with the help of 911 they eventually got us out, went down to lobby to tell them and ask what the heck happened and if it was safe to ride the elevators and a girl was like "oh yeah it got stuck", no apologies, just kept looking at her screen. Rooms smell bad, showers have dirt and some days they clean some others they don't. My bed sheets had a hole on them, could see the mattress through it. Horrible hospitality and terrible service at this hotel, DONT stay here.

Zasheme Castillo

5/5

17 Jan, 2024

We had an accident and wouldn't make it to the exact date. the hotel we picked was non-refundable . The Lady at the front desk was amazing enough to let us pass and changed our book. I was not able to ask for her name but I'm already excited to stay in this hotel because I know that they have an amazing staff and even amazing customer service over the phone . Thank you

Cate Fitzgerald

3/5

30 Oct, 2023

Was not impressed. Stayed for one night for a quick getaway with my family. Multiple light switches didn't work, phone didn't work. Bathroom left a lot to be desired. Nothing felt super clean. Definitely not a family friendly hotel. We went to the semi-cloudy pool and were greeted by three grown men just sitting in there getting drunk and playing extremely loud music watching everyone swim. It was extremely awkward. Then we were kept up until 530am by a group of partiers next to us playing bass heavy music and yelling all night. We attempted to ask them to stop, but no answer at the door so we called and went down to complain multiple times, but they continued on. Only good thing is how close it is to the Mag Mile. Won't be back.

Ko B

3/5

20 Oct, 2023

It's a rather uninspiring and basic experience for a price of $180+ per night, and unfortunately, the staff's performance left much to be desired. However, it's worth noting that Evelyn was a standout during our check-in process, providing excellent service that stood in stark contrast to the overall experience. If you stay here, don't anticipate any thrills. The hotel lacks the added touches and amenities that make a stay truly memorable. While it's in a convenient location, you may find yourself yearning for a bit more comfort and luxury for the price you're paying. It's a place to rest your head, but don't expect it to be the highlight of your trip to Chicago.

Monica Contreras

1/5

22 Jan, 2024

Zasheme Castillo

5/5

17 Jan, 2024

Cate Fitzgerald

3/5

30 Oct, 2023

Asad Jahangir (Lion)

4/5

30 Dec, 2023

Rooms are spacious considering it's a downtown location and speaking of location it's conveniently located close to magnificent mile, plenty of good shopping and food options. The customer service needs to be improved a little bit. Overall a good experience and won't mind staying there again.

Ko B

3/5

20 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.