Aloft Houston by the Galleria

3.9/5(1.21K Reviews) rating

3 Star Hotel locationPin

Houston, Texas

1/39

About hotel

Discover the vibrant energy of Houston with a stay at Aloft Houston by the Galleria. This exceptional hotel offers easy access to top attractions and serves as an ideal home base for your adventures. Just a short 10-minute drive away, you'll find popular destinations like Rice University and the Houston Zoo. Plus, with convenient proximity to NRG Stadium, attending events and concerts is a breeze. Step into one of our 152 chic and contemporary guestrooms and immediately feel at ease. Each room boasts modern amenities, including a refrigerator and flat-screen TV. Cozy up in the luxurious down bedding and premium linens, all while staying connected with free Wi-Fi. And for entertainment, enjoy a variety of digital channels. The private bathrooms are stocked with high-end toiletries and hair styling tools for your convenience. But there is much more to our hotel than just comfortable accommodations. Our prime location puts you within reach of the city's best attractions. Enjoy a day of shopping at the bustling Westheimer Rd or the upscale Galleria shopping center, both just steps away from the hotel. Take in the stunning scenery of the Gerald D. Hines Waterwall Park or go for a spin around the famous Ice at the Galleria. And for our business travelers, the close proximity to major corporate headquarters like Schlumberger and River Oaks District is a major convenience. During your stay, take advantage of a wide range of amenities and services. Beat the heat in our indoor pool or break a sweat in the 24-hour fitness center. Stay connected with complimentary Wi-Fi and utilize our concierge services for all your needs. For a quick caffeine fix, head to our coffee shop or enjoy a drink at the bar. And for business needs, we offer a 24-hour business center, limo/town car service, and event space for meetings and conferences. Getting to Aloft Houston by the Galleria is a breeze with our close proximity to three major airports. Allow yourself to relax and indulge in the best of Houston at our sleek and modern hotel. Book now and start your unforgettable journey in this bustling city. Don't wait, book Aloft Houston by the Galleria room prices today and easily reserve your stay online.

Highlights

• Centrally located in Greater Uptown Houston, just 10 minutes from popular attractions like Rice University and Houston Zoo • Easy access to George Bush Intercontinental Airport (43.7 km) and Houston William Hobby Airport (26.9 km) • Within walking distance of Westheimer Road, The Galleria, and other upscale shopping and dining options • Close to major business headquarters and corporate offices • 152 modern guestrooms with luxurious amenities including LCD TVs, free Wi-Fi, and designer toiletries • Indoor pool, 24-hour fitness center, and concierge services for both leisure and business travelers • Ideal for hosting events with 495 sq ft of flexible meeting space and on-site parking available • On-site coffee shop and bar/lounge, as well as room service for a comfortable and convenient stay • Budget-friendly option with value-added amenities for the cost-conscious traveler • Limo/town car service and express check-out for a quick and hassle-free trip.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

152

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Pool Table

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Accessible parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Indoor pool

Activities

Pool Table

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 11.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100.00.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pet max weight (per pet) in lb is 25.

Only dogs and cats are allowed.

Service animals are allowed.

Pet max weight (per pet) in kg is 11.

Pets allowed.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹8,469

₹9,173

8% OFF

+ ₹1,280 taxes / night

Earn 97 Reward Points

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OPTION 1

Partial Refundable

₹8,469

₹9,173

8% OFF

+ ₹1,280 taxes / night

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Earn 97 Reward Points

Amenities

Location

Westheimer Rd, Houston, Texas, 77056

View on Maps

Ratings & Reviews

3.9/5

1.21K Ratings

C Hercules

2/5

28 Jan, 2024

We've never had a bad stay at the Aloft in other cities, however this one was below average. The building itself is in need of upgrades/maintenance. In our room, the shower head needed to be aimed toward the corner, otherwise the water would leak outside the shower - we had to ask for extra towels to clean up the water that leaked. The water pressure is very sharp to the point where it hurt to take a shower. Sheets were scratchy, smelled old, and the comforter was torn. Pillows were flat and uncomfortable. No microwave in the room - which wasn't a big deal, but for those that leave restaurants with leftovers, the microwave is in the lobby. The clothing iron in the room had something burnt and crusted on it - so I was unable to iron my shirt. Housekeeping needs to do a more thorough check because by the last night I saw a strange piece of clothing hooked on the pipes under the sink (the bottom of sink is exposed) - it was someone's bloodied period stained underwear from a previous stay. That alone made me feel uneasy and disturbed. I was disappointed in the lack of attention of cleaning between visitors - unsure how long this underwear had been there for. When we left at 3AM to catch our flight, the elevator was out of service and we couldn't even get back into our room to call the hotel desk - (also the phones weren't working during our entire stay anyway - so this would have been useless) instead we had to walk down 7 flights of sketchy stairs to get to our car parked in the ramp. When we checked out, we informed our frustration with the front desk (the bloodied underwear and the elevator) and they didn't do anything other than say "oh, that's unfortunate" - this will be the last time we ever stay in an Aloft.

Josh Demarse-Raymond

2/5

22 Dec, 2023

Great service at the hotel! However, the facilities and room were below expected standards. Here were the issues I found: 1. The hotel and especially the floor I was staying on exuded a strong paint like chemical scent. 2. The bathroom sink area walls had all this white stuff on them, resembling a bodily fluid that had not been cleaned properly. 3. The roof in the entrace-way seemed to have had water damage and black mold growing. Highlights of the stay: 1. Friendly staff 2. Walkable to Galleria and awesome top tier restaurants

Glenn K

3/5

16 Sep, 2023

First the staff was great. This hotel is very tired and dated and doesn't meet brand standards. First in my room while clean, the TV was tiny and probably a 40 inch and changing each channel took 3 seconds. Yes 3 full seconds from pressing the button to the channel changing and sound on. The kind of cool gray subway tile was painted blue grout and all and was chipped away in many parts. Lots of scuffs, scrapes and scratches were on everything in and out of the room. The AC volume varied significantly from fan on to AC on making consistent white noise from it impossible. The toiletries used to be decent in A lofts and now they are pretty lame. This is probably the new brand standard. The gym was good. Aloft hotels are all cookie cutter nearly identical which is sometimes nice as you know what you will get. This one was pretty fun down though. Clean though and the staff was great but not up to brand standards.

BAM Best Artist Management

1/5

25 Jan, 2024

The location is the only thing I can say nice about this place. The manager and staff was SUPER RUDE!! my wrong this on behalf of my husband. He arrived before his brother because a flight delay of snow storm. His name was also on reservation, he’s a platinum member. Once arrived the staff said where is the platinum member, he explained flight delay due to storm. The front desk clearly said with a snarkish tone “well people always book for others to be platinum” is he really coming. That was VERY offensive. Yes he’s coming we are here for our sisters bday. The manager them comes over to help with the AAA card, asking to show the card, my wife has the app so I showed him the barcode from The app, he said we need the card, no1 has cards anymore things are digital! He then went on the say there was an issue with the reservation can we cancel it and rebook, we had to call the 800# cancel then rebook the reservation. After doing this, there was a wheel to spin to win extra points, the white couple in front was given a chance he was never asked to spin. After checking in he went to the desk asked about the wheel the same manager said it’s for the member only but I’ll let you spin, just rude!! After going out for the day he arrived back a tv 3am the front desk clerk asked, do you have a room here? He said yes and showed her his room key, she said well last name.. he said why do I need to give my last name? She said because I’m a lady here alone and need to be safe! He gave the name and left. He came back down a few mins later to buy a pop and she said I looked up your room is the member here yet because people like to book for others, he said why are you looking up my room and no I told them his flight was delayed - she said sorry and he went upstairs. We are leaving in the morning and going to another hotel!

C Hercules

2/5

28 Jan, 2024

Josh Demarse-Raymond

2/5

22 Dec, 2023

Glenn K

3/5

16 Sep, 2023

BAM Best Artist Management

1/5

25 Jan, 2024

Andrew Gall

2/5

1 Oct, 2023

The outside and the lobby look great, but those are deceiving... The rooms are dated and cheap feeling. Our bathroom was gross with water stains and cracked tiles. We also requested extra towels which never arrived. The staff was friendly, but it didn't make up for everything else.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.