Alto Lyon Departamentos

4.2/5(280 Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/64

About hotel

Welcome to Alto Lyon Departamentos, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Santiago, Chile. Located in the vibrant Providencia neighborhood, our aparthotel offers a prime location steps away from Uruguay Park and Sculpture Park, with easy access to iconic landmarks like Costanera Center and Medical Center Hospital Worker. With 20 elegantly appointed guestrooms featuring fully equipped kitchens, deep soaking bathtubs, and complimentary Wi-Fi, Alto Lyon Departamentos ensures a comfortable and memorable stay for every guest. Indulge in the ultimate relaxation at our outdoor pool and fitness center, or explore the local culture and attractions just moments away. Our dedicated concierge services and 24-hour front desk are always available to cater to your every need, ensuring a seamless and enjoyable experience. Whether you're traveling for business or leisure, Alto Lyon Departamentos offers a luxurious retreat in the heart of Santiago. Book your stay online now and experience the epitome of elegance and hospitality at Nueva de Lyon 170, Providencia, Region Metropolitana 7510078, Chile..

Highlights

• Conveniently located in Santiago's Providencia neighborhood, steps away from Uruguay Park and Sculpture Park • Close proximity to Costanera Center (0.3 mi) and Medical Center Hospital Worker (2.8 mi) for easy access to shopping and healthcare facilities • 20 well-appointed guestrooms with fully equipped kitchens, including refrigerators and microwaves for a comfortable stay • Complimentary wired and wireless Internet access and flat-screen TVs with cable programming for entertainment • Private bathrooms with shower/tub combinations, deep soaking bathtubs, and complimentary toiletries for relaxation • Amenities include an outdoor pool, fitness center, and concierge services for a relaxing and convenient stay • Express check-in, express check-out, and a 24-hour front desk for efficient service • Shuttle service to the airport available for a surcharge, with free self-parking on-site • Nearby attractions such as Gran Torre Santiago, Santiago Metropolitan Park, and Nescafe Theater of The Arts for leisure activities • Easy access to Santiago Intl. Airport (SCL) at a distance of 21.8 km for convenient travel arrangements.

Quick Facts

Check-In

1:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

On-Site parking

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Accessible parking

On-Site parking

Concierge desk

Services

Gym

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Special check-in instructions

You'll be asked to pay the following charges at the property: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Special check-in instructions

We have included all charges provided to us by the property..

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Pet Policy

Pets not allowed.

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Amenities

Location

Nueva de Lyon, Santiago, Santiago, 7510078

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Ratings & Reviews

4.2/5

280 Ratings

Victoria Dumas

4/5

1 Mar, 2017

Cozy apartments, near to everything, nice pool on top. I definitely recommend this if you travel for work!

Callum Barry

5/5

30 Jun, 2017

Great room service. Awesome quaint place that has everything you would need.

Kevin Collins

4/5

27 Jan, 2017

Excellent price-quality ratio. The apartment is very nice but small in size. Some neglected details but it is certainly very good for a short stay. An excellent and comfortable huge bed. They serve you with a lot of good vibes and you have everything nearby. The pool on the terrace is not very large and there is little space when it is full of people.

Jesica Lichtensztein

4/5

3 Feb, 2018

Nice apartments with a very good location and good Wi-Fi service. I stayed in one with 2 bedrooms and 2 bathrooms, which was well maintained except for one of the bathrooms, you had to use a lot of force to close the door and the handle on the hand shower was loose so the water hit the wall. The building's gym and pool are good. The building also has a laundry that to use it you have to buy tokens from a vending machine that, although it says yes, does not give change. The change is given on Mondays in the form of chips.

Victoria Dumas

4/5

1 Mar, 2017

Cozy apartments, near to everything, nice pool on top. I definitely recommend this if you travel for work!

Callum Barry

5/5

30 Jun, 2017

Great room service. Awesome quaint place that has everything you would need.

Kevin Collins

4/5

27 Jan, 2017

Jesica Lichtensztein

4/5

3 Feb, 2018

Carolina Villalba

1/5

7 Nov, 2022

TERROR EXPERIENCE!! The apartments suck! Dirty, everything broken, unsafe! Nobody took charge! DO NOT HIRE THIS PLACE. THE WORST EXPERIENCE! THEY DO NOT COMPLY!! I put a star because I couldn't publish. THEY DESERVE ZERO STAR!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.