Alure by Kukun

3.5/5(17 Reviews) rating

3 Star Hotel

232

1/232

About hotel

Welcome to Alure by Kukun, a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm in the heart of Mexico City. Located in Colonia Roma, this exquisite hotel is just a 15-minute walk from iconic landmarks such as Paseo de la Reforma and The Angel of Independence Monument, offering easy access to the vibrant culture and attractions of the city. With its prime location at 179 Sinaloa 06700, Mexico, Alure by Kukun stands out as a premier destination for those looking to immerse themselves in the rich tapestry of Mexico's capital. Step into a world of architectural elegance and interior design that defines Alure by Kukun. The hotel's lavish furnishings, art collections, and personalized service create an inviting atmosphere that sets it apart from the ordinary. Each of the 5 individually decorated guestrooms features heated floors, LED televisions, and private furnished balconies, providing a luxurious retreat for every guest. The kitchenettes are equipped with stovetops, microwaves, and espresso makers, ensuring a comfortable stay for both leisure and business travelers. Take advantage of the hotel's state-of-the-art amenities, including an indoor pool, spa, and wellness center, where you can relax and rejuvenate in style. Indulge in exquisite dining options that celebrate local flavors and international cuisine, curated to exceed your culinary expectations. Whether you're seeking a peaceful retreat or a productive stay, Alure by Kukun offers a range of accommodations to suit your needs. From luxurious suites to spacious rooms with breathtaking views, each experience is crafted to ensure a memorable stay for every guest. Immerse yourself in the local culture and attractions near Alure by Kukun, with easy access to iconic landmarks and hidden gems that enhance your guest experience. Celebrate the vibrant spirit of Mexico City as you explore the nearby attractions, including Chapultepec Park, Chapultepec Castle, and the National Museum of Anthropology. With its central location and exceptional hospitality, Alure by Kukun is the perfect choice for travelers seeking a truly unforgettable experience. Book Alure by Kukun online today and discover the ultimate luxury retreat in the heart of Mexico City..

Highlights

• Well Situated in Mexico City (Colonia Roma), Alure by Kukun is a short 15-minute walk from Paseo de la Reforma and The Angel of Independence Monument. • The apartment offers 5 uniquely decorated guestrooms with heated floors, LED televisions, and private furnished balconies. • Kitchenettes feature stovetops, microwaves, and espresso makers for your convenience. • Stay connected with complimentary wireless Internet access and enjoy cable programming for entertainment. • Explore nearby attractions such as Paseo de la Reforma, Torre Mayor, and Chapultepec Park within walking distance. • The nearest airports include Benito Juarez International Airport (MEX) at 12.9 km and Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) at 47.6 km. • Amenities include an indoor pool, concierge services, and a communal living room for relaxation. • Elevator access and a water dispenser are featured business amenities for your convenience. • Free self-parking is available onsite for guests. • Experience a unique stay with personalized concierge assistance, an indoor pool, and a variety of dining options ranging from casual to gourmet.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Indoor pool

BBQ/Picnic area

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Terrace

Concierge desk

Indoor pool

Activities

BBQ/Picnic area

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property only accepts cash.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include outdoor lighting.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property only accepts cash.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include outdoor lighting.

Professional property host/manager.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Only dogs are allowed.

Pets allowed.

₹6,166

₹9,823

37% OFF

+ ₹1,580 taxes / night

Earn 77 Reward Points

Flat ₹1,106.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹6,166

₹9,823

37% OFF

+ ₹1,580 taxes / night

Update Price

Earn 77 Reward Points

Flat ₹1,106.50 off included with coupon INTSTAY

Amenities

Location

Polanco, Mexico City, 06700

View on Maps

Ratings & Reviews

3.5/5

17 Ratings

Alison Bowers

1/5

30 Dec, 2023

An utter disaster from begining to end, please don't rent from this company. We arrived at 11pm at the building and, because the company had screwed up and had us arriving the next day, we spent one hour on the street going back and forth with the security guard who refused to let us in. We had email confirmation of our arrival day but he was given the wrong one. The whole situation was made worse by the fact that the guard WOULD NOT EVEN OPEN THE DOOR TO TALK TO US FOR HALF AN HOUR AND NO ONE FROM KUKUN WOULD PICK UP THE PHONE. Although we were told that the apartment was dirty and if we were let in, it was at our own risk, this turned out to be a lie. When we finally got in after midnight the apartment was, in fact clean. Despite this awful experience, no one from Kukun even called to apologize the next day, only an email promising to refund one night. Although the apartment was clean and the beds were comfortable the other problem is that it was FREEZING. In the winter in Mexico City, temperatures drop into the 40's and 50's at night. Upon arrival we emailed to say that the apartment was too cold and their response was to bring over one blanket the next day. After five more days (one day before we left) we finally got ONE TINY space heater for the three bedrooms, living room and dining area. For the entire week whenever we were in the apartment, we had to keep our coats and scarves on. It was utterly miserable. Repeated calls went straight to voicemail, Whatsapp messages often went unanswered for hours at at time.

Iulia Mic

1/5

30 Aug, 2023

Imagine arriving for the first time in CDMX only to find out the unit you spent a lot of money on is not available anymore, and you got moved to another one that doesn't match what you initially booked. And then, to make things even worse, the next day, you're informed they have another unit available (it miraculously showed up because they insisted they don't have any units available anymore), but they expect you to check out at 11 a.m. from the unit you had to spend a night in, and then come back at 3 p.m. to check in again. ARE. YOU. KIDDING. ME??? I have never in my entire life experienced such bad customer service. I'm not saying you should fire the person handling this situation, but you should at least invest in proper training. I will never again use your services, and I will advise everyone I know traveling to CDMX to stay away from you.

Johan K

1/5

24 Dec, 2023

Kukun is basically low-value pretending to be luxury. Don't fall for it. All of their buildings have zero soundproofing and are therefore not inhabitable at all.

Alison Bowers

1/5

30 Dec, 2023

Iulia Mic

1/5

30 Aug, 2023

Johan K

1/5

24 Dec, 2023

Kukun is basically low-value pretending to be luxury. Don't fall for it. All of their buildings have zero soundproofing and are therefore not inhabitable at all.

Simon Dicken

5/5

29 Mar, 2023

Keep doing what you are doing, we'll be back. Fast communications, great to see the start up challenge the norm, the are a few bits to iron out as kept getting duplicated messages, but went far beyond what you would expect.

kevin alc

5/5

28 Jul, 2023

Stayed at one of their polanco locatons for 5. One of my favorite stays, will come back one day!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.