Alvalade Apartment

4/5(227 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/33

About hotel

Location: With a stay at this apartment in Lisbon (Lisbon City Center), you'll be a 5-minute drive from Avenida da Liberdade and 7 minutes from Rossio Square. This apartment is 3.7 mi (6 km) from Lisbon Oceanarium and 3.9 mi (6.2 km) from Castle of São Jorge.Rooms: Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless Internet access keeps you connected, and a flat-screen television is provided for your entertainment. Conveniences include a microwave and a coffee/tea maker, and you can also request a crib/infant bed (complimentary).Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Campo Grande - 0.6 km / 0.3 mi
Avenida de Roma - 0.6 km / 0.4 mi
University of Lisbon - 1.7 km / 1.1 mi
Avenida Almirante Reis - 2.2 km / 1.4 mi
Campo Pequeno Bullring - 2.3 km / 1.4 mi
Hospital Curry Cabral - 2.7 km / 1.7 mi
Hospital Santa Maria - 2.7 km / 1.7 mi
Estacao do Oriente - 2.8 km / 1.7 mi
Jose Alvalade Stadium - 2.8 km / 1.8 mi
Saldanha Square - 3.2 km / 2 mi
Gulbenkian Museum - 3.4 km / 2.1 mi
Hospital Dona Estefania - 3.8 km / 2.4 mi
El Corte Ingles Mall - 3.9 km / 2.4 mi
Coracao de Jesus - 3.9 km / 2.4 mi
Eduardo VII Park - 4 km / 2.5 mi

The nearest airports are:
Humberto Delgado Airport (LIS) - 2.9 km / 1.8 mi
Cascais (CAT) - 24.3 km / 15.1 mi

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Smoke-free property

Show all Amenities

General Amenities

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher and a first aid kit.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

The property is kept vacant for a minimum of 24 hours between guest stays.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a fire extinguisher and a first aid kit.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

The property is kept vacant for a minimum of 24 hours between guest stays.

Pet Policy

Pets not allowed.

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Amenities

Location

Av Rio de Janeiro, Lisbon, Lisboa Region, 1700-331

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Ratings & Reviews

4/5

227 Ratings

Tomás Bauzá

1/5

11 Jun, 2023

One of the worst experiences I had around the world. When I got there, I was very kindly welcomed by a lady and a guy, they were super nice and outgoing. I was moving out so I had a lot of luggage, they didn’t have any elevator to the third floor but kindly offered to help me. At that point since they were so nice, I didn’t even care. On our chat with this lady, she asked me when was my check out, and I said I had to catch a flight at 6:30 so I would be leaving around 1:30 to 2:30 pm, and she said “of course, you can leave at any time, but we wont be here to help you with your luggage”. I didn’t really care at that point since everything was going smoothly. The next day, around 12 pm, a lady started bumping at my door vigorously and saying “check out check out” I came out and try to explain to her but she didn’t speak any english so she called someone. This other lady over the phone started telling me to leave right now, and that she didnt care about what her colleague said to me, stating she didn’t know any better because she is new (as it was my fault/problem, instead of fixing it for me 🤣, unbelievable at this point). She said that I had to paid to stay longer, which I AGREED to, but she wanted me to give cash to the cleaning lady, and I didn’t have any, so I offered to go to their office and pay with my card which she said NO, and asked me (not kindly) to just leave the property. Not only i had to leave super fast but at this point not having an elevator for the 3 suitcase was bothering me. What gets me the most angry about the whole situation is that they blamed ME, for not reading properly (which is crazy because if the STAFF is telling you that you can LEAVE WHENEVER, what do I care about reading right?) instead of not training their new staff into giving the proper information to their guests. I was truly speechless when they kicked me out like that. Super harsh and awful treatment. And again, I didn’t mind paying, I was not given the right information, but they managed to blame it on me. Let’s not add the fact of the price for the room to all of this 🤣. I truly hope you don’t do this with all the guests.

Ong

5/5

29 Apr, 2023

5 stars for the nice and helpful staff who exceeded our expectations to help us. Overall, it is a very comfortable apartment in a good neighbourhood with many eateries and supermarkets.

carmen skowron

5/5

15 Jan, 2022

Amazing cheap accommodation. Very large apartment style. So you get your own room and bathroom and then everyone has access to the large kitchen. If you want to stay somewhere where you can cook. This is the place. Plus it was as clean as it could be! 10/10 would recommend

Tomás Bauzá

1/5

11 Jun, 2023

Ong

5/5

29 Apr, 2023

5 stars for the nice and helpful staff who exceeded our expectations to help us. Overall, it is a very comfortable apartment in a good neighbourhood with many eateries and supermarkets.

carmen skowron

5/5

15 Jan, 2022

Frederik Schaltz-Buchholzer

2/5

5 May, 2023

Perhaps ok for the price, but unfruendly check-in experience, unclear that this happens across the road, could be more clean, noise from the bathroom and from the street. In summary, we didn't really get the rest we were looking for.

Tariq Chida

1/5

12 Feb, 2023

Booked via Expedia. Money taken, check in would not be allowed . Refund refused. Happy to take the booking, but equally quick to not allow check in past 10pm. As a result , booking wasted and no refund offered.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.