Ambassador Cruise Halong

4.8/5(1.33K Reviews) rating

4 Star Hotel locationPin

Halong, Quang Ninh

Ambassador Cruise Halong exterior_detail

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About hotel

Embark on a luxurious voyage at our elegant hotel, situated in the charming Bai Chay area of Ha Long Bay. With 92 tastefully designed rooms, featuring plush pillowtop beds adorned with lavish linens and private balconies offering stunning views, our hotel guarantees the ultimate indulgence for all guests. Stay connected with complimentary Wi-Fi, and rejuvenate in the refreshing rainfall shower found in our modern bathrooms, complete with complimentary toiletries. Our prime location allows for easy access to the nearby wonders of Ha Long, such as the Ha Long International Cruise Port and Bai Chay Beach, which are just minutes away. Thrill-seekers can immerse themselves in the exhilarating Typhoon Water Park and Queen Cable Car, while culture enthusiasts can venture out to the lively Bai Chay Market and bustling Cái Dăm Market. After a day of adventure, pamper yourself at our full-service spa, offering an array of massages, body treatments, and facials. Stay connected with complimentary Wi-Fi and take advantage of our concierge services for a seamless stay. Business travelers will appreciate our amenities, including free newspapers, a 24-hour front desk, and luggage storage. On-site secure parking is available for a nominal fee. Indulge in a delectable meal at our elegant restaurant, or relax with your favorite drink at the stylish bar/lounge. Start your day with a mouth-watering buffet breakfast before setting off to explore. Whether you're seeking a romantic escape or a fun-filled family vacation, our hotel in Bai Chay offers affordable accommodations for everyone. Conveniently located near Haiphong (HPH-Cat Bi) airport, just 45.1 kilometers away. Book now and experience the beauty of Ha Long Bay with us. Don't forget to check out our affordable Ambassador Cruise Halong room prices and book Ambassador Cruise Halong online for the best deals!

Highlights

• Perfect location for sailing out from Ha Long with easy access to nearby tourist attractions • 92 air-conditioned rooms with comfortable pillowtop beds and complimentary WiFi • Luxurious amenities including full-service spa with massage and body treatments • Close proximity to Bai Chay Beach (0.5 km), Typhoon Water Park (0.8 km), and Ha Long Night Market (5.6 km) • Conveniently located near Ha Long International Cruise Port (0.1 km) and Haiphong Airport (45.1 km) • Ideal for both casual and business travelers with onsite concierge and 24-hour room service • Budget-friendly options available with complimentary buffet breakfast included • Featured amenities such as complimentary newspapers, 24-hour front desk, and luggage storage • Perfect for a relaxing vacation or a quick business trip in Ha Long.

Quick Facts

Check-In

11:30 AM

Check-Out

10:30 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Coffee/tea

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Snack bar

Designated Smoking Areas

Terrace

Concierge desk

Food & Beverages

Coffee/tea

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Property confirms they are implementing guest safety measures.

Private host property.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Noise-free rooms not guaranteed.

Car recommended.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed.

Property confirms they are implementing guest safety measures.

Private host property.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Noise-free rooms not guaranteed.

Car recommended.

Essential workers only - NO.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is recommended for transportation to and from this property..

Pet Policy

Pets not allowed.

Service animals not allowed.

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Amenities

Location

B�i Ch�y, Halong, Quang Ninh, 200000

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Ratings & Reviews

4.8/5

1.33K Ratings

Steve keatman

5/5

5 Dec, 2023

Ambassador Signature has been an amazing experience and the rooms was fabulous. The staff were amazing and helpful especially Ms. Hazel and Elliott. The trips out were great and the food was fantastic. I would recommend it to everybody. Once in a lifetime experience. Thank you Ambassador Signature for the great experience. We did not want to leave, really. Highly recommended!

Sarin Shah

4/5

25 Jan, 2024

We sailed in ambassador cruise - Halong bay 2D/1N. Warm welcome by the staff, clean neat cabins, picturesque scenery… All went well till the air conditioner in room stopped working. We were offered extra blanket and the cruise was fully occupied for room change . We had exquisite food( lunch buffet), dinner was good, breakfast- just okay. The restaurant staffs showed good hospitality. 👍🏼

Jennifer Ta

5/5

7 Nov, 2023

Stayed here for a night and 2 days, it was such a fun experience! We went as a family in a group of 9 with many family members who have not ever seen Ha Long Bay despite being Vietnamese. The service crew on board were the sweetest and would go above and beyond to help us with whatever we needed. Great food on deck, a variety of Vietnamese and some European cuisine. Though keep in mind that some of the Vietnamese food is overall catered more towards western taste. But my family enjoyed it regardless. Our two female servers, Lisa and Betty were the absolute best. So sweet and catered to our every need! The cruise itself has some interesting activities on board such as live music and has excursions which you can go off ship to see caves, kayaking, bamboo rafting, and a stop at Ti Top island where you can hike to the top to see an incredible view of the islands in Ha Long bay - our favorite excursion! The rooms in the cruise ship have beautiful interior with full beds and a full bathroom with toilet, bath, and shower. Probably one of the most spacious and prettiest rooms I’ve seen on a cruise. The top decks are decorated beautifully with lanterns and lights lit up at night. We were speechless at the view we saw from the ship of Ha Long bay from sunrise to sunset. Would totally recommend this cruise for any family of all ages! We also found out that you can even rent the whole ship for a wedding for an amazing deal! If you have any hesitation booking this cruise, just do it!

Jaspreet S

5/5

18 Jan, 2024

It was a great experience with ambassador cruises. Everything was well taken care of. It was a cruise with a longer duration so there was less haste in seeing all caves, islands, etc. The cruise staff were very helping and courteous and even prepared a vegetarian meal for me upon request. Hiên serving us was very generous and served us with a warm smile at the cruise dining area. Overall this is a clear choice when you wish to see the beauty of the Halong Bay.

HAREESHA

5/5

5 Oct, 2023

Our room is fine, spacious. The only thing is that our room doesn’t have hotpot to boil coffee. The food is excellent we chose the Eastern Family style and it was excellent! The welcome lunch was nice. The tender boat is hot there’s not functioning electric fan, so it’s a bit hot and uncomfortable. Ha Long Bay is nice and amazing. The staffs are very friendly, they attend to us. Thank you Camille

Steve keatman

5/5

5 Dec, 2023

Sarin Shah

4/5

25 Jan, 2024

Jennifer Ta

5/5

7 Nov, 2023

Jaspreet S

5/5

18 Jan, 2024

HAREESHA

5/5

5 Oct, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.