Ambassador Hotel Frankfurt

3.8/5(114 Reviews) locationPin

Frankfurt, Hessen

Ambassador Hotel Frankfurt exterior_detail

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About hotel

Discover the ultimate blend of convenience and comfort at the Ambassador Hotel Frankfurt. Located in the lively Bahnhofsviertel district, our hotel welcomes both business and leisure travelers with its unbeatable location. With the bustling Financial District just steps away, you'll have seamless access to the heart of the city. Within a mere 2-minute stroll, you can reach the iconic Kaiserstrasse and immerse yourself in Frankfurt's vibrant culture. Our hotel boasts 38 spacious and luxurious guestrooms, each designed to provide a truly indulgent experience. Stay connected with complimentary Wi-Fi and enjoy a variety of cable channels on the in-room TV. After a busy day exploring the city, retreat to your room and relax in the well-appointed bathroom with a shower/tub combination and hairdryer. For added convenience, our rooms also feature safes, desks, and free local calls. Embark on an amazing adventure and discover the top attractions of Frankfurt, all within easy reach from our hotel. Take a leisurely walk along the picturesque Riverfront Promenade and admire the stunning skyline. Just a stone's throw away, you'll find the impressive European Central Bank building. Culture enthusiasts can catch a world-class performance at the Frankfurt Opera House or immerse themselves in art at Museumsufer. And for business travelers, our hotel offers a professional business centre and conference space to meet all your needs. During your stay, take advantage of our hotel's amenities, such as the common area with a TV and complimentary Wi-Fi, or our convenient tour/ticket assistance and express check-in services. Feeling hungry? Indulge in delicious snacks from our on-site snack bar/deli or order room service for a quiet night in. The lively bar/lounge is the perfect spot to relax and unwind with a drink in hand. And don't forget to start your day off right with a delicious buffet breakfast, included with your stay. Our hotel is easily accessible from both Frankfurt Airport and Mainz (QFZ-Mainz Finthen), making it the perfect gateway to the city's vibrant energy. Book your stay now at the Ambassador Hotel Frankfurt and experience the best of the city with ease and comfort. Don't forget to take advantage of our affordable Ambassador Hotel Frankfurt room prices and book your stay online today at Moselstrasse 12, HE60329, Germany.

Highlights

• In the heart of Frankfurt's Bahnhofsviertel • Steps away from Financial District and 2 minutes from Kaiserstrasse • 38 guestrooms with complimentary WiFi and cable programming • Within walking distance to top attractions like Museumsufer and European Central Bank • Airport (13km) and railway station (0.7km) nearby • Range of amenities including complimentary WiFi, business center, and conference space • Suitable for both casual and business travelers • Budget-friendly option in addition to luxury and boutique hotels • Snack bar and bar/lounge on-site, with complimentary breakfast included • Tour/ticket assistance available for sightseeing plans

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

Hiking

Breakfast available

Coffee/tea

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Newspaper

Snack bar

Vending machines

Bell staff/porter

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

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Amenities

Location

Moselstra�e, Frankfurt, Hessen, 60329

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Ratings & Reviews

3.8/5

114 Ratings

Beth Horneman

3/5

18 Mar, 2023

Okay value for the money. Central location, but the area itself does not feel safe and I wouldn’t recommend a solo traveler to arrive late or walk around by yourself in the evening. However, I felt perfectly fine and safe in the hotel. Great breakfast. The room was clean and fairly comfortable, but missing some basic things. Only sheer curtain on the window, so it wasn’t possible to block out the street lights. Low bed frame (but the mattress was soft and was able to sleep well). The bathroom did not have a working hairdryer and only amenity was hand soap & shampoo/body wash combo.

3/5

14 Jun, 2023

Room is extremely simple, the curtain is transparent so basically ppl could see in your room at night. No refrigerator nor safe in the room. Location is in 3mins walking distance to HBF which is very good, but also not very safe at night. The staffs are friendly and willing to help. Breakfast is good.

Robin Huang

4/5

28 Dec, 2023

The rooms were very small and dated. It's located near the train station and around 15min walk to the old town.

Beth Horneman

3/5

18 Mar, 2023

3/5

14 Jun, 2023

Robin Huang

4/5

28 Dec, 2023

The rooms were very small and dated. It's located near the train station and around 15min walk to the old town.

Robin

4/5

22 Feb, 2023

Can't complain for the price. The breakfast included was actually amazing, best hotel breakfast buffet I ever had. Rooms aren't incredible, bed was ok but overall good value for money. Central location. Nice lobby area too

Leon Tyler

1/5

9 Jun, 2023

Literally awful, it's based in the worst part of Frankfurt, im 6ft 3 and didnt feel safe. Rooms were falling apart and terribly quality. Tv had three fuzzy channels and the shower tiles were coming up under my feet. Great city view #Not. Only got a star because the breakfast was really good.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.