Amistar Apartments

4.3/5(239 Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/87

About hotel

Experience the perfect combination of comfort, convenience, and elegance at Amistar Apartments. Our premium aparthotel is ideally located in the heart of bustling Santiago, offering quick access to top attractions for a hassle-free travel experience. Unwind in our spacious, fully-furnished rooms equipped with modern amenities like air conditioning, fully equipped kitchens with refrigerators and cooktops, and 32-inch flat-screen TVs with satellite programming. Stay connected with complimentary Wi-Fi and enjoy the added convenience of microwaves and blackout blinds. Our dedicated staff is always at your service, and ironing facilities are available upon request. Explore the charming Lastarria District, just a short walk away from our prime location. Discover the city's top sights, including Santa Lucia Hill, Basilica de la Merced, and Municipal Theatre of Santiago, all within a 10-minute stroll. With our area shuttle service, you can easily reach other destinations with ease. After a day of adventure, relax and soak in the stunning views from our terrace. Our concierge services and on-site vending machine guarantee a smooth travel experience, while business travelers can make use of our computer station and express check-out. Additionally, our roundtrip airport shuttle (for an additional fee) and self-parking facilities (charges apply) make travel a breeze. Discover all that Santiago has to offer with a stay at Amistar Apartments. Our affordable accommodations cater to a diverse range of travelers, so book your stay online today at Amistar Apartments room prices and indulge in a truly unforgettable getaway. Our hotel address is Merced 562 depto 209 torre c8320000, Chile, making it easy for you to reach us. Experience Santiago like never before at Amistar Apartments - Book Amistar Apartments Online now!

Highlights

• Centrally located in Santiago, steps away from Santa Lucia Hill and minutes from Lastarria District • Air-conditioned rooms with kitchen, free WiFi, and satellite TV for comfort and entertainment • Explore popular attractions like Plaza de Armas, Municipal Theatre, and National Museum of Fine Arts within walking distance • Only 18 kilometers from Santiago International Airport for easy arrival and departure • Terrace, concierge services, and an area shuttle available for guests' convenience • Ideal for both leisure and business travelers, with express check-out and business amenities available • Options for luxurious, boutique, and budget stays at Amistar Apartments • Multilingual staff and roundtrip airport shuttle available for a surcharge, making travel seamless • Perfect location for those looking to experience the vibrant cultural scene of Santiago.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

On-Site parking

Terrace

Concierge desk

Shopping mall

Airport shuttle service

Transportation

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

On-Site parking

Terrace

Concierge desk

Shopping mall

Services

Airport shuttle service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

This property is professionally cleaned.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

₹3,708

₹4,899

24% OFF

+ ₹0 taxes / night

Earn 37 Reward Points

Flat ₹529.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,708

₹4,899

24% OFF

+ ₹0 taxes / night

Update Price

Earn 37 Reward Points

Flat ₹529.75 off included with coupon INTSTAY

Amenities

Location

Merced, Santiago, Santiago, 8320000

View on Maps

Ratings & Reviews

4.3/5

239 Ratings

Christopher Curzio

4/5

9 Nov, 2023

Overall a pretty pleasant experience with only a few minor problems. Finding the location itself (and then finding parking) was not the easiest process, but once I found the correct building and the very helpful Amistar representative found me, it went smoothly from there. I was given a walkthrough of where to park as well as the apartment itself. Parking is relatively secure, as you are provided an access card to open the gate. The one bedroom apartment is a perfect size for a solo traveler, with all of the right features - gas stove, refrigerator, cookware/utensils, extra blankets, as well as the typical things you find in a hotel such as an iron and hair dryer. A nice number of power outlets, though they’re not always in the most convenient locations. (There’s no outlet at the counter that divides the kitchen from the living room, for example. So there’s no easy way to have a computer plugged in while you’re using it anywhere in the apartment. Not without an extra long cable, anyway.) Overall the apartment is very comfortable and well-appointed. A desk with a decent chair would have been nice as the stools provided for the counter aren't the most comfortable, but that's not a big deal. The building itself is very nicely situated within Santiago as well. There is a grocery market (Express de Lider) right next door which is very convenient, and there’s a Starbucks across the street if you’re into that sort of thing. (I’d rather enjoy the local fare, but to each their own.) The biggest problem I had during my stay was with the air conditioning unit. The remote control was totally inoperable when I first got to the apartment. I went down to the office and a maintenance person came up to check it out. He swapped out the remote with another one which worked when he left, but only long enough to turn on the AC. After leaving for a little while, I found that the replacement remote had also died. The primary way to contact the office is through WhatsApp, which isn’t great since I found them to be less than responsive. A day after contacting them to let them know the AC was once again nonfunctional, I have yet to receive a reply. (EDIT: Shortly after posting this review, the staff got in touch to provide me with a functional AC remote and to offer me a more comfortable chair.) The problems, as I said, have all been minor. I can still easily recommend Amistar Apartments for a stay in Santiago.

Jayne Olschak

5/5

30 Mar, 2023

I messed up my booking and they sorted it out for me so I'm very grateful. The place was nice, clean, well located and comfortable.

Sandy Powis

5/5

28 Dec, 2018

Fabulous staff and owner. Great central place to stay. Close to lots of sites. Offers personal day trips. Worth doing. Well appointed units with fully stocked kitchen. Supermarket right next door. Starbucks just round the corner. Very secure.

Ilya Zuev

4/5

23 Nov, 2015

The apartments are located in the center of Santiago, a house with apartments, reception on the second floor, the English officer says almost nothing. Option for budget accommodation in Santiago, no food, cleaning not appreciated (stayed for one night). The apartments are clean, have tea, and a kitchenette. Keep in mind that after 8-10 pm in Santiago closed all!)))) We arrived late, found water, not dinner, shops and restaurants are closed. Attractions within walking distance. Near pedestrian street. Apartments worth the money.

Diana

1/5

24 Jan, 2024

Amistar Apartments has no ethics as a business. Traveling with a 1 yr old baby, we were not allowed to check in but were still charged $250. They publicize 24/7 check-in on Airbnb but we were contacted through WhatsApp to tell us we had to check in before 7pm. (Additionally, they wanted us to send pictures of our passports and other documents via WhatsApp which we felt uncomfortable doing.) We rushed to make it there before 7pm but it was not possible so we were left scrambling to find another place to spend the night. We contacted Amistar Apartments immediately after checking in to the new place but they refused to cancel our reservation. We contacted them again in the following days to coordinate a new check-in time but they never answered our messages but still charged us the entire $250 (even though we were never able to stay there). We submitted a complaint but they only refunded $46 of the $250.

Christopher Curzio

4/5

9 Nov, 2023

Jayne Olschak

5/5

30 Mar, 2023

I messed up my booking and they sorted it out for me so I'm very grateful. The place was nice, clean, well located and comfortable.

Sandy Powis

5/5

28 Dec, 2018

Ilya Zuev

4/5

23 Nov, 2015

Diana

1/5

24 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.