Anah Suites by Sunest

2/5(5 Reviews) rating

4 Star Hotel locationPin

Playa del Carmen, Quintana Roo

153

1/153

About hotel

Discover the epitome of opulence and convenience at Anah Suites by Sunest, located in the midst of the lively metropolis of Playa del Carmen. Our 4-star hotel beckons travelers with its ideal location, just a brief 5-minute drive from the pristine Playa del Carmen Main Beach and the bustling Quinta Avenida. With must-visit hotspots like Mamitas Beach and the charming Quinta Alegría Shopping Mall within close proximity, there's never a dull moment. Each of our 70 luxurious rooms is thoughtfully designed to provide a tranquil and inviting sanctuary. Sink into the embrace of plush bedding and wrap yourself in a fluffy down comforter for a peaceful night's rest. Stay connected with complimentary high-speed Wi-Fi, and unwind with a variety of premium cable channels on our sleek plasma TVs. Our contemporary bathrooms are equipped with lavish showers and convenient hairdryers. Savor a lavish array of amenities during your stay. Relax and recharge at our glistening outdoor pool, or break a sweat at our state-of-the-art fitness center. Our hotel is also pleased to offer concierge services and babysitting options to ensure a stress-free stay. Business travelers will appreciate our multitude of facilities designed to keep you connected and productive. We also offer a convenient airport shuttle for a nominal fee and complimentary on-site parking. Conclude your day exploring the bustling city of Playa del Carmen with a refreshing cocktail at our poolside bar. Whether you're here for work or pleasure, Anah Suites by Sunest is your ultimate home away from home. Book your stay with us today and experience our unparalleled hospitality for yourself. Located at Avenida 20 between streets 14 and 16, QROO77710, Mexico, our hotel is easily accessible to all. Discover the unbeatable accommodations at Anah Suites by Sunest room prices and make your reservation online today.

Highlights

• 4-star centrally located hotel • 70 air-conditioned rooms with premium bedding and plasma TVs • Within walking distance to Quinta Alegría Shopping Mall and other popular tourist attractions • 0.7 km to Mamitas Beach, 8 km to Xcaret Eco Theme Park • 1.4 km to Playa del Carmen Maritime Terminal, ideal for business travelers • Recreational amenities include outdoor pool and fitness center • Complimentary WiFi and concierge services available • Multilingual staff and business center for added convenience • Roundtrip airport shuttle for a surcharge • Onsite poolside bar for relaxation.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Baby Sitting / Child Services

Game Room

Airport shuttle service

Business center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Game Room

Services

Gym

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Pay.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: USD 300.00 per accommodation.

A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Pay.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Professional property host/manager.

LGBTQ friendly.

Cash deposit required.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: USD 300.00 per accommodation.

A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property is professionally cleaned.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹3,663

₹14,596

75% OFF

+ ₹1,137 taxes / night

Earn 48 Reward Points

Flat ₹685.75 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,663

₹14,596

75% OFF

+ ₹1,137 taxes / night

Update Price

Earn 48 Reward Points

Flat ₹685.75 off included with coupon INTSTAY

Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

2/5

5 Ratings

Bishrut Thapa

2/5

18 Dec, 2023

I agree the wall partition is too thin to block noises coming from your neighbor's room. Thus your neighbors, which you cannot choose, will influence your lodging experience. On the brighter side, the concierge is friendly and the location is good just between Ave. Constitution and ADO alt bus station.

Leon Ho

2/5

11 Dec, 2023

This is definitely not a 4 star hotel, it’s more like an air bnb in a condo. I never got a chance to talk to a real front desk person and the way to get the key is through WhatsApp. The insides of the rooms are nice but they are missing major amenities, it doesn’t come with a safe, hair dryer or cups. It also DOESN’T HAVE A TOILET PAPER HOLDER. The walls are also paper thin, you can hear individual words people are saying in the room next to you. I had people playing music and talking at 3 am in the morning and I could hear everything. They aren’t playing music loudly or talking loudly the walls are just paper thin.

Tamika W

4/5

15 Dec, 2023

Walking distance to 5th Ave. clean and quiet

Bishrut Thapa

2/5

18 Dec, 2023

Leon Ho

2/5

11 Dec, 2023

Tamika W

4/5

15 Dec, 2023

Walking distance to 5th Ave. clean and quiet

Victoria Lo

1/5

28 Dec, 2023

If I could rate it with 0 stars I would!! It really is the WORST PLACE!! They want to charge you for everything! If you want your apartment cleaned, towels changed, everything will be charged very expensively and separately. The place looks very run down too.

jaime avila mendoza

1/5

30 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.