Andaz Shenzhen Bay

4.9/5(8 Reviews) rating

4 Star Hotel locationPin

Shenzhen, Guangdong

137

1/137

About hotel

Welcome to the lap of opulence and refinement, where indulgence meets impeccable hospitality at Andaz Shenzhen Bay, our luxurious 4.5-star hotel. Nestled in the bustling and vibrant city of Shenzhen (Nanshan), our hotel promises an unforgettable experience with its 220 exquisitely designed and uniquely furnished guestrooms. Each room is equipped with state-of-the-art technology and modern amenities to ensure your utmost comfort and convenience. With just a touch of a button, you can sink into our cozy bedding and drift off into a peaceful slumber, awakening to stunning views of the city skyline or the sparkling Shenzhen Bay. For those seeking relaxation, our indoor pool offers a refreshing escape, while our sauna provides a tranquil haven to rejuvenate your mind and body. Keep up with your fitness routine at our fully-equipped gym, open 24 hours for your convenience. Stay connected with complimentary Wi-Fi throughout the hotel and let our dedicated concierge services cater to your every need. Planning a wedding? Look no further. Our hotel offers expert wedding planning services to bring your dream celebration to life. Food lovers will be delighted by our on-site restaurant and bar, serving delectable dishes and refreshing drinks. And for those hosting an event, we offer over 10,000 square feet of versatile conference space. Conveniently located, we are just a short drive away from popular tourist attractions such as Happy Coast and Window of the World. Airport only 27.8 kilometers away. Additionally, we offer self-parking options for added convenience. Experience unparalleled luxury, convenience, and exceptional service at Andaz Shenzhen Bay. Book your stay now and discover the dynamic city of Shenzhen in a whole new light. Make the most out of your visit by checking Andaz Shenzhen Bay room prices and book your stay online today. Our hotel address is 2600, Keyuan South Road, Nanshan District, Guangdong518052, China, making it easily accessible for our valued guests.

Highlights

• 4.5-star hotel located in Shenzhen (Nanshan) • 15-minute drive from the airport and railway station • Close proximity (within 15 km) to popular tourist attractions such as Happy Coast, Window of the World, Coco Park, and Shenzhen Convention and Exhibition Center • Individually decorated guestrooms with amenities such as free minibar items, espresso makers, and rainfall showerheads • Recreational facilities including indoor pool, sauna, and fitness center • Complimentary Wi-Fi and concierge services • Dry cleaning/laundry services and 24-hour front desk for business travelers • Conference space available for events, with self-parking option (charges apply) • On-site restaurant and bar/lounge, with continental breakfast available daily (fee may apply) • National ratings and close distance to shopping mall and parks • Multiple room options including luxury, boutique, and budget choices.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

220

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Sauna

Breakfast available

Train Station Drop Service

Train Station Pickup Service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Train Station Drop Service

Train Station Pickup Service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: Alipay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Car recommended.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:30 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: Alipay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Car recommended.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 6:00 AM to 10:30 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is recommended for transportation to and from this property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹24,647

₹26,553

7% OFF

+ ₹3,793 taxes / night

Earn 284 Reward Points

Select Rooms

OPTION 1

Refundable

₹24,647

₹26,553

7% OFF

+ ₹3,793 taxes / night

Update Price

Earn 284 Reward Points

Amenities

Location

Nan Shan Qu, Shenzhen, Guangdong, 518052

View on Maps

Ratings & Reviews

4.9/5

8 Ratings

Nora Zhang

5/5

29 Jun, 2023

Prime location in Shenzhen Bay. Walking distance to shopping center and nice park nearby to do your morning walks. Most beautiful Andaz I’ve seen. The interior and decorations are beautiful. Room is well-sectioned with all the amenities you’d need. Cute dog staff named Max is working every morning. We were lucky to meet him. Afternoon tea is mediocre but served is great.

Stephen Gan

5/5

25 Apr, 2023

All were good except the sinks were not working very well... Water went very slowly... Room was pretty designed... Service was excellent... View from my room was fantastic...

Kwong Ng

4/5

4 Feb, 2021

I give it a four-star not only because this is a new hotel and the decor and stuffs are very new and nicely done, but also the front desk manager is very helpful. The entrance to this hotel is a bit tricky to find though if you wanna take a taxi getting there.

Nora Zhang

5/5

29 Jun, 2023

Stephen Gan

5/5

25 Apr, 2023

All were good except the sinks were not working very well... Water went very slowly... Room was pretty designed... Service was excellent... View from my room was fantastic...

Kwong Ng

4/5

4 Feb, 2021

Royal Reed

5/5

10 Sep, 2023

Amazing steak house inside the hotel. Highly recommended.

Freda Wu

5/5

12 Jan, 2024

A low-key and high-end hotel with a great location. From check-in to breakfast service, the service is very professional. The only shortcoming is that the happy hour location is relatively small. Everything else is perfect👍

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.